I didn't sheets site until now. I ordered from this website excited to get a nice pant suit. I realized two weeks later, no shipping/tracking number, no communication from the seller, and NO product. I need my return. I will never order from them again. Extremely disappointed.
I was concerned about my purchase and within 2 hours I received my tracking number for my package and was informed that it was on it's way. I must say they are on top of their game for real. I will be ordering some more items from them in the near future. I saw some items that I really want to get my body in.:)
Thank you Shyfull.com
I placed an order with them $124.00. I never received a confirmation, so I contacted PayPal because I did the transaction through them. I then received the items in the mail. It took about 4 weeks. The items didn't look anything like what was advertised. I emailed them for them to say send them a photo of the items. I did and also attached what was advertised. They apologized for the mistake and then said they would compensate me with$10.00 ( ten dollars) for the error. I declined because I wanted all of my money back. They stop communicating with me and never responded. I told them I was getting a lawyer because they was frauds and never heard from them again.
Just a small side note - this is my objective opinion based on my actual experience with shyfull. I ordered 9 items which totaled to about $53 which (I know) seems to good to be true. It was my first time ordering with shyfull, but I figured at that price it would be worth it even if only a few of the items worked out for me. Well I ended up loving every single item! I got 4 sweaters and 5 different accessories (belts, earrings, and necklaces). I did order up a size for each of the sweaters (which I would recommend in general for shyfull clothing), but they all turned out great. Shipping took a little over 3 weeks, but I had heard that from other reviews, so I was sure to order them well in advance before I needed them. I would definitely recommend!
I ordered a dress from shyfull but what I received was completely different to what was advertised. I was disgusted by what a received, the material and design was poor. Contacted them via email requesting an address where I can send back they're parcel to no success, the give a run around. It is such companies that will make us not trust the process of ordering online.
I ordered a coat and got an extremely cheap, thin jacket that I guess was supposed to be a replica of the coat they advertised. When I emailed the company, I was told I could keep it and they could compensate me $5 or I could send it back for a refund, but I would have to pay for shipping. I originally paid a total of $37.41, which included $9.99 for expedited shipping. To ship it back to Shanghai, China would cost between $60 - $130 depending on the carrier. Even if it was $10, why should I have to pay for their false advertisement? I replied to a comment from a potential customer on their IG page and they blocked me immediately. I reported them to Paypal and I'm currently awaiting resolution
I placed a order a month ago and still have not received. I will call my credit card company! Please be very careful with this company and
Always
Read reviews because most of the reviews are saying there not getting there merchandise.
I've been shopping here for almost 1 years and I believe I will use it forever. They clothes are very stylish and comfortable. I get complimented on my outfits all the time and I immediately get a piece of paper and write down the website. The items are usually shipped in a prompt manner and almost always arrive either on time or even early. This is most definitely a five star company. Even when I have an issue they have prompt polite customer service. I will always reccomend.
I ordered an item after seeing it promoted on pinterest. After placing the order, I never received a confirmation email. Two weeks later, I still never received an email, the item, or shipping alert. I sent an email to the address listed on my PayPal invoice. Waited 2 days, no response. I contacted PayPal to begin an investigation and about a week later, the item arrived. The top looked NOTHING like what was pictured on the site! Cheap material, ill-fit, ill-cut... just bad! When I contacted them for return instructions, because the bag had nothing in there as far as a receipt goes, I received a reply 2 days later. I had to send them pictures along with my explanation as to why I wanted to return the item. I dis that and 2 days later, the "solution" is that I get a 15% off coupon for a future order or return the item to CHINA! WHAT?! I tell you, I will NEVER EVER do business with this company and I advise others to not either!
I placed an order through Paypal, thinking if anything went wrong I'd get a refund. Well everything has gone wrong. I didn't get my order and Paypal was no help in getting a refund. Paypal indicated they would send a return label once an item did come in, then when I indicated I just wanted a refund it was up to me to return the item. Over all I VERY dissatisfied! So I'm unable to give an opinion on the quality of their products since I didn't receive my order.
I was a little scared at first because of all of the bad reviews but there were too many cute things on the site for me to pass up. I received my order in 10 days. Overall I am pleased. Some of the colors are a little brighter than what is pictured (the orange dress) and some of the material that the model is wearing is a little misleading(the black and white striped dress) but it wasn't cheap material that I received. Just not cotton like I assumed. Just read what kind of material it is and that should solve that. Other than that, the sizing chart was helpful. Everything fit perfectly. I am about 5'2,145lbs and ordered mediums in most things. I will most likely place another order.
This company is COMPLETLY unprofessional! I have been going back and forth with this company for over a month. As soon as I got what I ordered I immediately asked for a refund. The material was extremely cheap looking and changed the way the items looked when you put them on. No matter what question I ask, they give me the same response as if they are only allowed to give a total of 2 responses. This company only copies and pastes the same response on every inquiry. What is even more irritating is they keep responding with "don't worry". Well you have my money based on a lie, so I am not going to change how I feel. All the reviews they show on their site are positive but when I shared my review, it doesn't show. They control what you see so you will buy. I would never suggest anyone purchase anything from here. They do not care about how I feel as a customer. They are horrible to deal with and to get through. Your money will be wasted and they will fight you to pay you back.
Hi, i ordered two shirts... after a month to deliver, i recieved and paid thru paypal. The shirts were HORRIBLE quality. Just way to small and the arms on the other were literally 4 inches past my middle finger. No way anyone can wear these shirts. I asked for a refund but small print says no refunds for size problems. Cost $27.40 to ship these shirts back to china. I paid $51. For them... not worth my stress and aggravation to return. Paypal is not helping. And I don't trust the company to send them back to actually get a refund maybe I can sell them online for $30 and at least make something out of a horrible situation. Do not buy anything from this company as it is not shipped in USA. It comes from China. Dealing with customer service in China is quite difficult and if you got the quality shirts that I got which feel like plastic you would want to return them
So sorry to hear that, our quality is quartered, but if there is anything wrong with the order, u can contact our cs, email: support@shyfull.zendesk.com we will be responsible for all problem and meet your demands
First of all I have found shyfull not very long time ago and I was amazed by its' products. One of them is a cute, fluffy and very warm jacket. In fact I am wearing it right now :))
When I ordered it, I thought it will arrive not in a shape as it was shown in the pictures, but I was really suprised by its' quality and it fits perfectly! It looks exactly the same, even better in front of my eyes. Honestly I am recomending shyfull for everyone who is looking forward of buying clothes online, I'm going to buy more of the shyfull's products in the future :)
At first, I thought this site was a fraud because I never received an order confirmation or anything. I reached out to the email for questions and I got a response from Eive. She was patient with me and gave me a tracking number and everything. I did receive my order and was pleased that it looked like the picture. I got it a bit bigger in case it shrinks after washing, but overall, I'm happy!
I would give them zero stars but since I have to give them something I chose to give them one star. I ordered 3 items from the website. When placing the order they had a little disclaimer that said due to a high volume of orders if you do not receive your confirmation email within 1 hour after placing your order please contact us. It's been two weeks and I still have not received my order confirmation email. I reached out to them and was told they would need a PayPal invoice number or an order confirmation number which I never received. I gave them the PayPal invoice number and they told me they could not locate my order. So not only did I lose out on $90 I never received my order. Seems like a scam to me and I fell victim.
I'd heard about them before and was curious about what they had to offer so I decided to browse their website; immediately I was taken by a number of items being featured. I was really skeptical about making online purchases from an unknown site but I really really wanted a few pieces I found so I gave them a try. My first purchase was made in January 2019 and there have been 3 additional orders the following months. I LOVE shyfull; the items were exactly as pictured/described, the colors and overall quality are beautiful and once I recieved the right size (had to make 1 or 2 exchanges but their customer service team is awesome) the fit is very flattering. So glad I gave shyfull a chance because I am truly happy with all my purchases and will definitely continue to shop with them in the future.
These a holes totally ripped me off! I ordered nov 29th 2019. Almost a year later and nothing. No response either from there email address. A fckn SCAM!
I didn't even want to give them 1 star. The quality is horrible. I emailed customer service for instructions on returning the items. They did not want to give me a return address. Then they gave me a China address and said I had to pay for shipping back to China. It is scam so do not order from them.
Hello, may I ask do you have a order number? Our quality is guaranteed, not sure what is horrible in your words. And please check our return policy, if there is something wrong with us, we must refund you.
I haven't purchased anything, but this company's ad showed up in my Instagram feed. The clothes looked really cute... Until I got to a picture of Shyfull Sweet Bat-wing Sleeves Asymmetrical Yellow Dress. The model looked familiar so I looked into it, and in fact the model is recently deceased Kyrzada Rodriguez. The last picture in her Instagram feed is in the bat-wing dress except it was white. Same background, same accessories. The dress on the site is clearly photoshopped yellow, using a deceased model. It's a Vici Collection dress, not Shyfull. Very interesting business practice.
Answer: Hey customer, Please feel free to contact our customer services for help with order number: support@shyfull.zendesk.com They will reply to you within 24 hours. Have a nice day
Answer: Hello, we are so sorry for your worries, to be honest some bad reviews are on purpose by other companies, they couldn't support a pic and order number. We are legit and payment through paypal, u must be safe. U can just claim to paypal if we couldn't meet your demands
Answer: Thank you very much for your inquiry.We are headquartered in the United States, we have two factories located in the United States and China, we will ship randomly. Please do't worry. If you want your items that you can choose Expedited Shipping and you will get it with in 7 days
Answer: THE FACE IS CUT OFF BECAUSE IT IS NOT THEIR MODEL NOR MERCHANDISE THEY ARE MAKING KNOCK OFFS COUNTERFEIT REPLICAS CHEEEEEEEEEEEAP QUALITY THEY CANNOT SHOW THE ENTIRE FACE OR ELSE THEY CAN BE SURD FOR FRAUDULENTLY USING ANOTHER COMPANY DOOOOOOOOO NOOOOOOOOOT BUY FROM THEM PLEASE PLEASE PLEASE
Shyfull has a rating of 2.3 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shyfull most frequently mention customer service, tracking number and return address. Shyfull ranks 1966th among Women's Clothing sites.
So appreciate for your helpful comments, I am sure this comments will help other customer, Thanks, and you are so beautiful