ShoedazzleReviews 2,120

My 6 & 8 year old daughters and I were watching tv & a shoedazzle commercial came on. I ended up having to change the channel because the commercial was so disgusting. At first, I thought it was one of those late night phone sex commercials. I don't know who thought it was a good idea to have a stripper dancing around in the commercial, but personally, I do not want my little girls to think that this is acceptable behavior & I do not want them to think that acting like a whore is cute. I am disgusted by this company, so much so, that I will be cancelling my subscription to fabkids that I have had for the past 3 1/2 years as soon as I get done writing this.

This is the first review I've posted For any company I was a little worried because I see other people have had problems canceling their memberships, I guess shoe dazzle change that because I didn't have to do any kind of survey or anything I just called and canceled and I was happy with my boots I ordered. So that's the only reason I am writing a review because it isn't hard to cancel at least not now it isn't all they asked me for was to my email and name to confirm

I placed my order over over a week and a half ago and still nothing. They keep sending me emails saying the order shipped and they never shipped it. I called and they keep blaming FedEx. This is not the problem they are. I will never ever order from them again. I have attached photos to prove that they keep emailing me stating the order has been shipped twice and now o get one that is saying it's being processed
What a shame I was very excited. I will be canceling my VIP membership as soon as my order gets here

You will never get a shoe that fits because they are cheap knock offs that look like they come from alibaba or wish. They will cancel your returns for too many exchanges even though there site guarantees you can exchange if they don't fit. When you try to exchange they will say the shoe is sold out and pick another style then flag your account for fraud for returning shoes for different styles. Three months later and two trips to the post office I still don't have a shoe that fits and they have the nerve to try and charge restocking and shipping. Supper frustrated at the hours wasted from my life and I have not a single shoe to show for it.

I'm a new Shoe Dazzle customer. I had placed an order of clothes and shoes 4 days ago. I was told my order would be processed in 1-3 days. I called customer service on the 4th day to request tracking. I was told my product wasn't shipping for another 2 days. The CSR said their warehouse was behind and told me they could not expedite my order. But, if I wanted I could cancel the current order and start a new order with expedited shipping. Even then, the new order wasn't guaranteed to ship to me in time. I ordered these clothes to go on a trip, thinking 10 days to get my product was plenty of time. Guess not. Lead times on their website and confirmation emails are not the same lead times I was just told by their CSR by telephone. Customer service is a joke. The CSR repeated herself over and over and was not willing to help make sure I was satisfied with this order and the delivery time. I ended up cancelling my membership. I haven't even received the product to review. As it stands, I do not recommend Shoe Dazzle.

Wish I would have seen all these reviews prior to placing my order.

When I first went on the website to look at shoes it was fine, everything that was on their website was stocked and in every size and color... then it asked me to sign up for vip and receive 75% off my purchase. I signed up and went back on the same product I was looking for originally and they weren't available in that same size and color. In fact, the only size it was available in was 12! I honestly would've been fine with paying the full price since I really need shoes for fall. However, don't advertise something and not have it available. I consider this to be very deceitful and can't believe they'd do this to their customers, especially first time customers. Very Disappointed.

I would give 0 stars if I could. They say "you can cancel at anytime" which is complete bullsh*t because when you call the number to cancel they give you the run around on an automated voice system. The only way to cancel is if you have your membership number which is NO WHERE to be found on the online portal or past orders. I finally just cancelled my card that it was on thinking that would stop the payments to these scumbags. NOPE! They are linked up with visa and MasterCard where even if you get a new account or card number they can still charge the account on a "subscription based" charge. So that was a nice surprise to find yet ANOTHER charge this month from them. Finally had to contact my bank and tell them to block charges from the vendor from here on out and the rep knew EXACTLY what company I was talking about before I even told him! I PRAY this is the end of this nightmare.

I ordered a pair of shoes on July 18th. I ordered the 5.5 which is what I normally wear and they were HUGE. I would say at least 2 sizes too big and the seemed really cheap made. When I ordered the shoes, it signed me up for their VIP membership, and from what I read, I needed to cancel before the one month mark so that I wouldn't be charged the $39.95. On August 10th they took $39.95 out of my account, well before the month mark! I contacted them as soon as I saw and cancelled and demanded a refund to no avail. I honestly wouldn't have minded keeping the membership if the shoes actually fit and were better quality, not to mention that I just lost my job, which is another reason on top of the other reasons to want to cancel. They told me they couldn't give me a refund and that I could use it as merchandise credit. So basically, they're forcing you to spend the money with them or you lose it. Like... I haven't even purchased anything with the money, you're just going to keep my money even though I don't want to buy anything from you? It's a very unethical business and they don't care about their customers. I even explained to the woman that I just lost my job and have kids and really need the money and do not want to purchase anything else from Shoe Dazzle and I was pretty much told you're SOL. I should have known better than to order from their. My sister ordered a pair of boots from there before and one had a major flaw in it and they wouldn't resolve her issue either. I am so upset to have lost $40 to this company.