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Shoedazzle

Overview

Shoedazzle has a rating of 3.6 stars from 8,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

service
349
value
360
shipping
366
returns
228
quality
350
This company does not typically respond to reviews
+170
How would you rate Shoedazzle?
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Texas
1 review
0 helpful votes
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Wedges for summer
April 22, 2025

It's always a great experience shipping on shoedazzle and I tell my girlfriends to check it out. The favorites seem to have an issue. I can never see all the favorites i have selected. There isn't a "next page " option.

Date of experience: April 12, 2025
Louisiana
1 review
0 helpful votes
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Where is my order?
April 22, 2025

I received an email that my order was processed and on Its Way, April 1,2025. It is April 12 and the tracking says that the carrier has not even received it yet. That means just fab/shoe dazzle has not delivered it to the shipping carrier yet. It's been 12 days.

Date of experience: April 12, 2025
Pennsylvania
1 review
0 helpful votes
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Well Suited...
April 24, 2025

I was looking for a black blazer to match a pair of pants I purchased a couple of months ago. When I purchased the pants, the blazer was sold out. I just so happen to be on the site, and you had another black blazer, and I purchased it along with a peach one. I also got the matching peach pants. The pants and blazers are nicely made.

Date of experience: April 14, 2025
New Jersey
1 review
0 helpful votes
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I never received the package
April 19, 2025

There was no email sent to me to tell me that the package was delivered. When I finally found out that it was delivered last Tuesday it was already gone my package was left outside it was probably stolen. Now I have no shoes and I'm short of 50 dollars 🙃

Date of experience: April 9, 2025
Florida
1 review
0 helpful votes
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I placed an order for two pairs of shoes on 3/26/25! I still have not received them, and apparently they're lost somewhere in the twilight zone! Rose M March

Date of experience: April 14, 2025
Maryland
1 review
0 helpful votes
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As A vip member I would expect to at least get my packages on time. Once I had to wait a month just to get a pair of shoes I ordered because someone didn't do the work on there end. This time my package has been just sitting a 1 location for 2 weeks. Now it's just becoming repetitive & the subscription doesn't seem worth it at this point. Highly disappointed.

Date of experience: March 29, 2025
New York
1 review
0 helpful votes
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Not happy with return policy
April 21, 2025

It took te months to get my credits back on my account plus I had to call and divide receipts on items you already received. Poor or poor return policy

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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An incredible and great comeback
April 18, 2025

I really don't love all my orders. I can't wait to start wearing my shoes. That everything I have to say. Thank you for doing business with Shoe Dazzle.

Date of experience: April 8, 2025
Alabama
1 review
0 helpful votes
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Terrible shipping
April 4, 2025

I received my package completely destroyed. I called to ask if they can replace it. They sent a return label but said they would not do a reship until the old was received. (Even though it was not even wearable!) I sent the item back over a week ago and the new shipment still says pending! I ordered green heels for St. Patrick's day and now it's almost April!

Date of experience: March 25, 2025
Canada
1 review
0 helpful votes
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Loafers
April 4, 2025

The style is exactly what I was looking for and I was relieved to find them in my size.
They arrived properly packaged in perfect condition. They fit and are comfortable. Customer service/ updates get 5 stars.

Date of experience: March 25, 2025
Canada
1 review
0 helpful votes
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Disappointed customer
April 7, 2025

I have. Still not received my order. My order was returned for an exchange and it's over two weeks and I have still not received my package. I am unable to track my order and this is really a bad experience. I don't think I will buy or recommend this brand to anyone I know.

Date of experience: March 28, 2025
California
2 reviews
1 helpful vote
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My Account in Shambles!
April 13, 2025
Updated review

I can't afford to shop every month! I skip a month... there is always a glitch in the system. I am trying to skip a month and it will not let me get into my account. I am thinking about canceling my subscription. Been with the company since 2018.

Date of experience: April 3, 2025

Expired Points
December 8, 2022
Previous review

I have been with ShoeDazzle since 2018 and have been a good customer. I guess I need to spend more time reading on the details of my membership...

Date of experience: December 8, 2022
New York
1 review
0 helpful votes
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Convenient
March 17, 2025

It's very convenient, no pressure or obligations. You can purchase at your time not on theirs. At any moths if you don't buy anything you skip with no pressure. They offer discounts, VIP points rewards! Been a member since I could remember won't go anywhere else!

Date of experience: March 7, 2025
North Carolina
1 review
0 helpful votes
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Great blazer!
March 16, 2025

I have to admit, I was pleasantly surprised. Many faux leather items I own become uncomfortable in just minutes, but the red blazer I received is very comfy, stylish, and yes, breathes! Pairs beautifully with black boots or pumps.

Date of experience: March 6, 2025
California
3 reviews
0 helpful votes
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Slow refund acknowledgement
April 4, 2025
Updated review

My return was received by someone in their office and no one has notified me or put it on their site that it's been received. I want my refund. Couldn't even try on the boots because I could see that my leg wouldn't fit.

Date of experience: March 25, 2025

Refund rip off
August 17, 2024
Previous review

I had to wait 3 weeks after sending back to get refund and that included the week spent emailing back and forth with someone about my return, Happy returns is not so happy. So my refund should of been $21.47 which is what I paid and they only refunded $14.50, rip off.

Date of experience: August 7, 2024
Canada
1 review
0 helpful votes
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Sexxxy heels
March 14, 2025

I'm very pleased that a size 11 is indeed a true 11. My heels all look amazing and I am excited to order more once my budget has some extra I can shop with. The VIP pricing makes your shoes affordable. Thank you kindly, Veronique

Date of experience: March 4, 2025
North Carolina
1 review
0 helpful votes
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No shoes to review
April 19, 2025

Asking for a review when it's been 10 days since I placed my order and the carrier still hasn't received the shoes….

Date of experience: April 9, 2025
Virginia
1 review
0 helpful votes
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Always great service
March 23, 2025

The order process was easy. It's always easy to shop, sometimes hard to make decisions. 🤭
It's also great to be a VIP and receive rewards and perks. I love that we have a choice to get the credit each month or not.
I love Shoe Dazzle

Date of experience: March 13, 2025
Puerto Rico
1 review
0 helpful votes
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Bad return service
March 15, 2025

I returned an item via Happy Returns. It took a month before I saw a credit on my account. This is unacceptable in my opinion. A return should take 7 days maximum especially after they have confirmation from Happy Returns that the item has been dropped off

Date of experience: March 5, 2025
Utah
1 review
0 helpful votes
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Great customer service and shoes
March 14, 2025

Anytime I have had to call customer service I have been so impressed with them. They literally bend over backwards to make sure you are satisfied. Not a bad word to say about this company and I love their shoes!

Date of experience: March 4, 2025