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Here’s what consumers have asked with answers from Shoedazzle staff and previous consumers.
I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. The material of our merchandise varies depending on the specific style of the item. We strive to provide high-quality merchandise at an affordable price. If the item you purchased is not to your liking, we have a 60-day return policy available to our members (excluding items that are under final sale as per the promotion's terms). You can return the item for an exchange for a different size or color or return it for a store credit, which can be used towards VIP-priced items; however, it may not be combined with a promotion depending on the terms. You can initiate a return label online under Order History. Please let me know if you wish to proceed with your return. I'll be glad to assist you further.
Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. ShoeDazzle follows standard sizing; however, fit also varies depending on the specific style of the item. If the item you purchased didn't fit you, we have a 60-day return policy available to our members (excluding items that are on final sale as per the promotion's terms). You can return the item for an exchange for a different size or color or return it for a store credit, which can be used towards VIP-priced items; however, it may not be combined with a promotion depending on the terms. You can initiate a return label online under the Order History tab.
Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. ShoeDazzle delivers packages to Canada through either Purolator, Pitney Bowes, or Canda Post.
Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. You can change your account details online by going to your profile and click on update shipping address.
