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Shoedazzle

Overview

Shoedazzle has a rating of 3.6 stars from 8,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

service
349
value
360
shipping
366
returns
228
quality
350
This company does not typically respond to reviews
+170
How would you rate Shoedazzle?
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Illinois
2 reviews
0 helpful votes
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Red accessories
March 17, 2025

I purchased these items, for red is my favorite color. I wanted them for Valentines Day, however, due to incorrect shipping to former address, I didn't get them & had to reorder them. I was not charged any additional money, which I'm grateful.

Date of experience: March 7, 2025
Texas
1 review
0 helpful votes
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Horrible shipping
March 15, 2025

While I have been a member for several years, as the prices keep going up and the care of shipping has decreased using by cheaper boxes even shoe bags and the last few times I've gotten shipments, My boxes have been damaged. This is very annoying because I keep all of my shoes in their boxes because it's easier to store them as I have hundreds of pairs of shoes. I'm seriously over shopping here. The choices and quality of shoes is not even for me anymore. Canceling my membership. But thank you for the previous good years I had the pleasure of enjoying.

Date of experience: March 5, 2025
Canada
1 review
0 helpful votes
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Shoes and sandals
April 19, 2025

My experience was very excellent.
The shoes that I bought are adorable.
I received them exactly on the due date.
Thank you!

Date of experience: April 9, 2025
New Jersey
1 review
0 helpful votes
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Love my new boots!
April 18, 2025

I love my new boots! They fit perfectly and go with many of my outfits. It really help extend my spring wardrobe and they will be perfect for next fall!

Date of experience: April 8, 2025
Washington
1 review
0 helpful votes
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Satisfied with my order
April 19, 2025

Satisfied with my order and will continue to order in the future. Looking forward to Summer styles and more colors

Date of experience: April 9, 2025
Alabama
1 review
0 helpful votes
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Terrible shipping
April 4, 2025

I received my package completely destroyed. I called to ask if they can replace it. They sent a return label but said they would not do a reship until the old was received. (Even though it was not even wearable!) I sent the item back over a week ago and the new shipment still says pending! I ordered green heels for St. Patrick's day and now it's almost April!

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
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Traveling Boot
April 20, 2025

Tracking the boots was a disaster, but they finally arrived. The boc was in a rough shape, but the boots were okay. In fact, they are lovely, comfortable, and the size is a great fit!

Date of experience: April 10, 2025
Canada
1 review
0 helpful votes
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Disappointed customer
April 7, 2025

I have. Still not received my order. My order was returned for an exchange and it's over two weeks and I have still not received my package. I am unable to track my order and this is really a bad experience. I don't think I will buy or recommend this brand to anyone I know.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Style Choices Weren't What I Expected
April 7, 2025

I came back to Shoedazzle after almost 10 years of not using it. I saw some shoes via a Facebook ad I liked. I scrolled through the shoes for a while and I didn't see a lot of options like they had before. There aren't a lot of wide calf options either. I did manage to snag the Abbie Platform Slide and the Brooklyn Sneaker. The platform is my favorite so far, but happy with both pair.

Date of experience: March 28, 2025
North Carolina
1 review
0 helpful votes
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No shoes to review
April 19, 2025

Asking for a review when it's been 10 days since I placed my order and the carrier still hasn't received the shoes….

Date of experience: April 9, 2025
Puerto Rico
1 review
0 helpful votes
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Bad return service
March 15, 2025

I returned an item via Happy Returns. It took a month before I saw a credit on my account. This is unacceptable in my opinion. A return should take 7 days maximum especially after they have confirmation from Happy Returns that the item has been dropped off

Date of experience: March 5, 2025
Kentucky
1 review
0 helpful votes
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Order on hold
March 17, 2025

I ordered three pair of shoes they all arrived no problem. They were too small so I exchanged them for a larger size and sent the three pair back through Happy Returns. Now my order is on hold and has been for days. I would like to receive my shoes in the correct size that I have already paid for and haven't.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Robers.
March 22, 2025

My experience with Shoedazzle has been horrible, they are not in business for customers satisfaction or a win win, really bad business model for today's market, they goal is still money from customers in a sneaky way.

Date of experience: March 12, 2025
Canada
1 review
0 helpful votes
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Not happy with service
April 19, 2025

My order still has not even shipped.! It has a tracking number but it still says waiting to be picked up and I ordered the heels for an event

Date of experience: April 9, 2025
Michigan
1 review
0 helpful votes
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Good shoes low price
April 4, 2025

Easy convenient good price! Would have given 5 star but 2 pair of boots were too big and not true to size. The return process was great, easy, convenient,and no hassle! Happy Returns! 😊

Date of experience: March 25, 2025
Canada
1 review
0 helpful votes
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They stooled my money without buying anything
March 11, 2025

Hello Shoedazzle,

I am reaching out to you regarding a transaction made on my account without my authorization. I recently noticed a charge of $73.46 dated February 11th that I did not approve. I kindly ask you to verify this transaction and proceed with the refund of this amount as soon as possible. I am ready to provide any additional information necessary to facilitate this process. Thank you for your understanding and cooperation.

Best regards,

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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Not to comfy
April 21, 2025

Look is nice but very uncomfortable and material was not a nice look. Hurt my feet have to return them.

Date of experience: April 10, 2025
Illinois
1 review
0 helpful votes
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Terrible
March 11, 2025

I was not informed there would be monthly fees. I had lost my job and saw an opportunity for $5 shoes for my kids for winter and hopped on it. Next thing I know a couple of weeks go by and I had $45 taken out of my account. Never again. I have cancelled everything and will not be back.

Date of experience: March 1, 2025
Georgia
1 review
0 helpful votes
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Annoying
March 14, 2025

I placed an order with my vip credits. Received the wrong order. Returned the wrong order and had a representative place my order again only for them to cancel it after a month of waiting! So now i have to reorder everything and somethings they dont have anymore! After this im done with shoedazzle! It aint the 1st time they have screwed up. And their stuff aint the best quality either.

Date of experience: March 4, 2025
Maryland
1 review
0 helpful votes
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Almost satisfied
March 14, 2025

The almost is not with shoedazzle, it's with the delivery. Everything was on point items updates and delivery. Delivery was however made to the incorrect apt# where I, had to search the complete building before finding it on the top floor where I'm located on the ground level.

Date of experience: March 4, 2025