business logo of Shoedazzle

ShoedazzleReviews 2,120

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
grey star
grey star
grey star
grey star
grey star

Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

returns
229
This company does not typically respond to reviews

We monitor reviews for authenticity

Canada
1 review
3 helpful votes
Follow J K.
Unfollow J K.
Share Review
Report Review

This website is great for people that can read policies and such.

I have never had a problem with the quality of shoes or purses I have ordered. Yes some of the styles are a little slutty but you don't have to buy them! You have the option to "skip" by the 5th of the month if you don't then you get charged. The charge is then used a credit on your account. But then again if you read the policies before giving them your cc info you would have read this!

Never had a problem reaching anyone in the CS Dept. In fact I have had them call me to see if there was anything else they could do for me!

Once again READ before you put your cc info out there! As for mmc and uo these sites charge waaay more for some of their product and charge a hell of a lot more than the $9.00 shipping fee to Canada!

I have also never heard of them make you wait 5 years to cancel your membership! Embellish much?

Date of experience: January 8, 2011
Washington
2 reviews
5 helpful votes
Follow neverever g.
Unfollow neverever g.
Share Review
Report Review

Not a great selection, plus it's really hard to cancel the account, which I think is an incredibly shady business practice. There are lots of other places to get discounted shoes, skip this one.

Date of experience: January 7, 2011
Tennessee
1 review
4 helpful votes
Follow trisha A.
Unfollow trisha A.
Share Review
Report Review

I wear a size 5 and have a hard time finding shoes. I joined and strongly disagree with the negative feedback. If I don't like the selection I ask for more choices and if I still don't like them I opt out. I have found plenty of cute and comfortable flats and heels. They also offer bags and jewelery. I had one problem with a zipper breaking and they were great about getting me a new pair. NEVER have I been lead to believe a stylist picks them just for me or they are the only ones selling that style shoe. Sorry ladies, but read the details before signing up as my impression is not that they are exclusive in anyway. I know what I am getting by reading about the product. Geez, are people so naive they don't pay attention or do they just not read before they purchase or sign up? I love ShoeDazzle and the quality is what you expect for an item of that price range.

Date of experience: December 2, 2010
Florida
1 review
3 helpful votes
Follow Rochelle F.
Unfollow Rochelle F.
Share Review
Report Review

I have been a member for about 6 months. I can't wear them to work as they are to sexy. But that's not why I joined. I joined as my Husband who I have been married to for 12 years has been telling me I am sexy everyday since we married. These shoes Make me want to be sexy for my Husband. They are not conservative, nor do I think Kim Kardashian has specifically read anything about me, and said ooh I will pick her shoe. I do know that the reason i joined is because she had her name attached, and let's be honest have you seen the girl with ugly shoes. My point is I honestly do not think she is going to stand behind something she doesn't believe in. It's a great concept and I have yet to have a bad experience.

Date of experience: December 1, 2010
Washington
1 review
4 helpful votes
Follow Candice D.
Unfollow Candice D.
Share Review
Report Review

Don't do it girl..
November 30, 2010

Don't do it girl. This site is a scam, they aren't forthcoming that you will be automatically charged 39.95 a month no matter what... shoes or no shoes. When I discovered the charges on my credit card bill I called to cancel and get my money back. They indicated that their 'policy' was to only refund one months charge, but I hadn't realized there was an unbilled charge from them just days before I recieved my bill. After requesting the account closed, they still charged me again the following month. When I called to get those funds back, they told me I 'misunderstood' the last discussion I had with them and I was supposed to call back AGAIN to cancel otherwise they feel it their right to keep charging. I'd like to start my own policy... when I say CANCEL it means cancel and nothing more... not sure where the miscomminucation occured. I still can't get my money back. The inital purchase made was for a necklace and it's the cheapest thing I've ever seen in my life and the material product is questionable at best. Highly do not recommend getting roped into this sham of low grade product.

Date of experience: November 30, 2010
District of Columbia
3 reviews
5 helpful votes
Follow Suzane T.
Unfollow Suzane T.
Share Review
Report Review

I didn't like ANY of the shoes they recommeneded! I was a member for over a year and only bought two shoes. I ended up hating them both and now they sit at the bottom of my closet.

SHoe dazzle seems to cater to that "hoochie" look. Their shoes look so trampy and I would never wear them. Besides that, the quality sucks and the shoes look so soo cheap. They look like payless shoes or something!

I think it is a real gimmick. Kim Kardashian is their only real selling point, because other than that, the shoes are mass produced at a factory in China and cost the company about $5 per pair... and you pay $40 for them! Who buys $40 high heels that LOOK THE SAME as $15 heels, every month?! I know I don't, I choose quality over quantity and so shoedazzle is not for me.

Tried it, didn't love it. Finally got through to the call center to cancel my membership. As others mentioned, it is DEFINITELY cheaper to buy those shoes elsewhere, like on Make Me Chic, or other sites which sell those shoes for $20 or less.

Date of experience: July 1, 2010
Nebraska
1 review
5 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

Some of the shoes are great, some are not. It is a convenience for people who love shoes but don't have the time to look for the newest trends. I have been a member for a few months and have only gotten 2 pairs, both of which I was pleased with, so while not overly impressed with the selection, it is an ok place to keep up on shoe trends and get a few killer deals!

Date of experience: February 21, 2010
Colorado
1 review
10 helpful votes
Follow Chrystal H.
Unfollow Chrystal H.
Share Review
Report Review

I was a member for over 7 months. They promised exclusive shoes and when they did not deliver, they apologized, changed their wording in their marketing, and changed nothing. Stylists do not exist. Your selections each month are computer generated from your answers to their joke of a survey. I know this because they have sent me several shoes in my selections that I already owned. And if you complain or question them in any way that does not sing the praises of their company on one of their many fan pages on social networking sites such as Facebook or Twitter, they will call you, cancel your membership, keep whatever credits you may have, ban you from their fan page, and delete all comments made by you on said fan page. Basically they delete your existence, so that other members will not be aware of the problem you were facing. I know this because it has happened to me.
A representative of ShoeDazzle called my home and told me in no uncertain terms that my negative comments and feedback were not welcome or appreciated on the fan page on Facebook. Also, my messages to other fans (who asked, by the way) about where to find the shoes cheaper, was against their terms of service. Mind you these were personal messages, not public posts to a wall. Which leads me to believe they have employees post asking for the info, and wait for members to answer, and they then ban and cancel those people. I would never recommend this site to anyone.

Date of experience: February 14, 2010