ShoedazzleReviews 2,120

I don't know how this site can get so many bad reviews. I've bought 20 or so shoes from this site and loved all of them. Even the one i wear the least is great for the price. Always the right size, always at my door within 2 weeks or less( Toronto. ON) I get compliments on all of them. Maybe people are choosing the wrong ones, idk but I'm a loyal shoe dazzle customer.
I am an active online shopper and this site is the only one that's got it right each time. I have forgotten to skip the month twice so i paid the penalty but I still saved at the end of the day. Check my instagram for pics of lots of their shoes@ lifeofnikkilo :)

I ordered some knee high open toe boots on sep -1-2015, i paid for 2-3 business day's & guess what never got a order confirmation after order for 2days. I decided to take it unto my own hands and contact shoe dazzle spike to a kind lady i explained to her i ordered a shoe & have no confirmation she apologize & stated she will send it to me after the call. I get a email saying it takes 1-3 processing time before shipment! Long story short i received it on September 12- 2015. I was pissed! Called them again and gave them a piece of my mind & they refunded my 2-3 day shipping fund. Wish i can upload a picture for you guys of the front damage of shoes & crapy box i got smh never again!

I had received a email about some 10$ add. Pressed on it, and began to shop. I found a shoe I liked (Salima). It says anytime before 12pm your order will shipped that day and 1-2 business days. I DIDNT RECIEVE AND CONFIRMATION NUMBER AND EMAIL! Also when I checked on the website to see if I could check it the order still says PENDING!?
I also called them to see if it went through the man I talked to was very nice. But when I checked a little bit later the order still said: pending. I called and I was talking to a girl, she was nice in the beginning but came off rude towards the ending. Usually, when you call anywhere they just do what you say. I asked to cancel my VIP account because I'm going to forget to skip every month and I don't want to look at my account and I've lost 40$ just for not skipping a month! The lady took 10-25 minutes trying to TELL me to keep it. Telling me, "ITS NOT HARD, I'll give you 20% off your next purchase, why'd don't you sent an alarm." Are you kidding me why would you speak like that! Your job is to cater to us. Not give us attitude and putting your 2 cents into it. It's pretty much I say you just do. NEVER AGAIN

Shoedazzle was a great website until I actually ordered shoes from them. They make you think that it is an awesome deal to get charged every month for a COMPUTER to pick out some stupid shoes that they think you'll like when they really just picked them randomly. Then, they make it even better by saying if you are a VIP member then you can get a discount. Its a smart idea, except for the fact that I ordered 4 pairs of shoes... one on one order, and the other three on another order. First of all, my shoes were delivered to my apartment but because no one was home, they took them to FedEx. Then, I never got a notification that they had been delivered so I never knew. I finally checked to see that they had actually been returned to Shoedazzle. I called Shoedazzle, to find out about my order, to then find out that the pair of shoes that I had ordered were out of stock. I asked her why and she said well, either the shoes haven't returned to the warehouse, or they have returned and someone else has bought them. I then proceeded to ask what would have happened to my money if I hadn't called. The lady that I was talking to then again, told me that whoever bought them would have received the shoes. I then again asked about MY money. She told me that I would not have been refunded for the shoes. So basically, I paid for shoes, and someone else paid for the same pair of shoes, and I would have been $#*!ed over by not receiving them. Shoedazzle is a very $#*!ty was of overcharging people for a cheap pair of shoes.

I've been a member since March 2014 and in 2015 I made 9 purchases in 5 months, about 25 items. For the most part, I was happy. The shoes and handbags were cute. Some of the shoes needed stretching but I didn't mind. I also had a Justfab membership that I quickly canceled after 2 or 3 purchases of very bad quality items. What I really loved about Shoedazzle over Justfab were the sales because I could throw in a few extra items into my cart with my $40 purchase. I felt the quality was better for the money and the styles were nicer, with more class and variety. I skipped a few months (didn't have the time). Finally I was ready to do my Fall shopping and to my utter shock Shoedazzle looked like Justfab. The sales were no more and the styles were tacky and cheap looking. I found it funny that the items that were in clearance months ago were now full priced. I'm so disappointed and sad. I'm on the hunt for a new online store but until then it's back to the mall for shoes and handbags.

The shoe quality is what you pay for, so don't expect a pair of louboutin heels. In my opinion they're not all that bad and really cute styles. As for their customer service, if you handle the situation politely they will gladly cancel your account as they did mine as well as refunded the monthly VIP credit of $39.99 within a couple days since I'd forgotten to "skip the month" with no problem whatsoever.

THIS WEBSITE IS A COMPLETE SCAM. When you first enter the website they advertise that when you buy your first pair of shoes it would be at a discounted rate but what they don't mention or say at anytime during your checkout or shopping experience is that your joining the VIP membership which charges your account almost $40 a month. Had no idea that these charges were being done for the past 6 months so when I called to ask for my money back politely the lady was rude saying I must not be able to read the terms and agreement during my checkout, how I tried to run a scam on them, and how bad I needed my money back. UMMM YES I NEED THE MONEY BACK BECAUSE I'M A COLLEGE SENIOR TRYING TO GRADUATE SO I WON'T END UP HAVING A HORRIBLE MISERABLE JOB AND LIFE AT SHOE DAZZLE.COM CUSTOMER SERVICE. Note to self never buy from these types of sites again

This VIP policy it is not explained in details at the time that you sign up for the first time and make a purchase. If you do not purchase you should be entitled to a full refund. I was charged 11 times 39.95 every month and they only gave me a refund for 7 months. I wonder where my money is going if they don't give a full refund and I do not make any purchase. We the customers are financially supporting this business. I wonder if the investors will give me a dividend at the end of the year. The shoes are very bad quality, plastic and the sole is hard as stone. I will never purchase anything from them again.

Terrible business.

People... people! LEARN TO READ! I've been with Shoedazzle for almost four years. I've purchased eight pairs of shoes (not all at the same time) and one purse since joining. I am a VIP member. It is very simple: between the 1st-5th day of the month you can choose to skip the month and not be charged $39.95. If you forget (it is nonrefundable) and they will place a charge on your card. BUT that money is credited onto you VIP account to use towards future purchases.

Now for those who said they were "lured" in by "Free Boots", use your heads! There's ALWAYS a catch. READ the terms and conditions. It's not that difficult. I became a VIP a little over a year ago and it was perfectly clear what I was getting myself into. As far as I know, you can only order if you have a subscription (regular or VIP). VIP is better and has more perks. I've had no trouble with returns either.

Finally, a DISCLAIMER: I'm not paid by or affiliated with Shoedazzle. This is my honest opinion of my experiences with Shoedazzle.

Horrible customer service and low quality merchandise. Returns are an absolute hassle! Don't waste your time or money.

You can't fix stupid!
People: READ:
Auto-Renewing Monthly Subscription

VIP Membership is a monthly (from the date of enrollment), fee-based, automatically renewing membership program. Unless you cancel your membership, the then-current renewal membership fee will be charged each month on or around the effective date of your membership to the credit card on file in your ShoeDazzle account. You can update credit card information at any time by going to My Account or by calling client services. PLEASE NOTE THAT NEITHER VIP DOLLARS NOR ANY EXISTING STORE CREDIT MAY NOT BE USED TO PAY FOR YOUR VIP MEMBERSHIP.

While yes -- they do charge you around 40$ for a "VIP membership" -- you can skip paying for the month... you aren't obliged to EVER pay that money as long as you skip the month within the first five days. I love my boots that i just got... they are my new favorite boots!