YumeTwinsReviews 324

I signed up because I wanted a Ghibli extra they advertised. The box showed up, and it didn't contain any of the extras. It took a complaint and a "courtesy" from their customer service to get what I had already paid for.

Most of the boxes went straight into the trash, with some items being able to be donated at least, most of it was simply cheap, unusable trinkets.

When I thought I was finally done, they charged my card without authorization and then could only give me an equivalent store credit. WAT? Terrible customer service, fine little knick knacks. Save yourself the trouble and go to the dollar store.

Ordered many boxes and I'm never disappointed: Love the cute and kawaii goods everytime, not that expensive although the shipping can be a bit expensive but pretty fast for my experience: very good experience I recommend!

My 6-year-old granddaughter adores the adorable items and learns about Japanese history through the booklet. It often brings back memories of my late dad's service during that time. It's heartwarming to share these moments, bridging generations and honoring our past. I subscribed to Yumetwins for another year, excited for more enriching experiences with my granddaughter

I started subscribing to their snack box of the same company, I decided to mix things up and gave their kawaii box a shot instead. And what a find it was! The April box is just as awesome as their other stuff. Now, I'm diving into rearranging my room, packed with all their cute kawaii goodies.

I loved the coin purse super cute! And plus it was My Melody which I love! I also fell in love with the Hello Kitty 50th Anniversary! I also fell in love with the Rilakkuma pouch bag and the squishy felt weird but yet is was very satisfying! I also really liked the calender it was adorable! So was the little dog they added!

I've been subscribed to Yume Twins for 18 months and my desk is totally decked out with the cutest stuff now! My plushie collection has also doubled. My favorite items are the useful ones, like the lunch boxes, jewelry case, desk calendar... Every month is more fun thanks to Yume Twins!

My only feedback is that I miss the illustrated anime covers the booklets had in 2022. Still love the booklets though, the graphic design is so great and it's fun reading about Japanese culture!

These boxes are so unique and lovely my sanrio obsessed daughter adores getting these! The things inside are so beautiful and well made. We'll worth it. Thank you

Product is amazing and decent arrival Time, i suppose if i had a complaint it'd be the nearly non existent tracking. Sure they give you a number to track but tracking it 2 times bow has said nothing but can't track or they aren't in service area. Every time I attempt it. But other than that everything's perfect

Value doesn't always match up, it is quite expensive but some boxes are definitely worth it! Super cute and my daughter loves it! Love that you can pause your subscription too if you need to

I loved all the Kiki's delivery service goods and they were straight from Japan because you can't get them another way. I like the Spirited Away file and it was fun reading all the background info in the book. The bento box and triangle pouch are so cute and I can't wait to use them. I live tune twins boxes!

I love this box. I gave it 4 stars because I originally ment to order only one box as a trial and ended up with an entire year and they would not refund me at all, even tho I hadn't received a box yet.

However other than that, it's been so fantastic. I love the items, even if they have been about things I didn't know existed it's just happily expanded my horizons and the majority of the items are actually practical and things I can use on a regular basis on top of being kawaii.

It has been so fun receiving YumiTwins each month! Every month has different Japan kawaii merchandise. It's great to see what is inside each box every month. My nephews also enjoy receiving gifts from me!

Fun and i love all of the cute and kawaii stuff you can get in the box. I'm definitely looking forward to future boxes

I love this box it has a lot of really cute things in this box I also got a free towel and a mochi plushy and more cute things I am looking forward to the next box

I've been subscribed for 4 or 5 years now and and I'm just more and more disappointed every month. I've skipped most of my boxes over the past 2 years. They claim 5-7 items, it's usually 5, September was the last box to even have 6, before that is was February, go back two year none of them have 7. Pricing has gone up, I feel like variety and quality has gone down. They started making custom items, I don't think anyone asked for that, so instead of a licensed character, you get some random thing they've come up with. The boxes seem really padded at this point, it feels like "here's three things that were thought out and here's 2 other random things to get to our 5 minimum."
The March '23 box was the Mega Mystery Box, which was literally them just dumping overstock product. I bought it delusionally hoping I'd get something neat. How wrong I was. The Nezuko and Snorlax are literally overstock from their Demon Slayer box from March '21 and their "Game Land Adventure" box from November '22. The other three are literally item pulled from their crane game site, they still have the little prize stickers on them. I mean maybe I just got unlucky and someone out there got a really cool figure or gacha but I got crap.
The sad thing is this was my first subscription box and customer service has been really good to me over the years. I feel bad canceling. I've been putting it off for a while, but it's kinda garbage. Like every few months I'll see a box and be like "Oh this might be fun" but I always end up going "Why? Why do you keep giving them money for this crap?"

Every month i receive these boxes and they always come with the cutest items in it. Customer service is always helpful and quick to respond. Delivery takes quite a while but it's worth it.

The service is horrendous. This is pure scam. I never got a single box nor was I refunded for my money. They just stated that it should arrive and that they sent the boxes. Then that they would communicate with Tokyo mail... They close the tickets. It has one star because I cannot just give 0. Don't waste your money on this company. O wish I was advised before I placed the yearly order and paid in full for the subscription. Just wanted to make my daughter happy.

I really love this Halloween themed Yumetwins box. It contains my first Nyan Nyan plushie and it looks sweet and adorable. It also has a mochi-like texture which makes it so nice to touch or squeeze! Happy surprise = Happy girl! Delivery was fast. It was shipped out on 11th Oct and I received it on the following day! Really hope to get a full-body Nyan Nyan plushie in future Yumetwins box. Wonder how it will look like?

Honestly my favourite box yet. Everything is so cute and the quality of this box is soooo great! Plus shipping was fast!

Pretty cute stuff! If you love cute stuff for your room, office, kitchen, wallet, bag, it's perfect cus they send a lot of different items. They are a little small but for someone with not much space is perfect. The plushies are adorable and the keychains feel durable and good quality.