YumeTwins

The idea of cute goodies from Japan is amazing! However, the company is so money hungry it is ridiculous. You have to pay for insurance so that if the box gets lost in transit you can get a refund or another box. Any other company would be happy to replace it no matter what. Not to mention their customer service is awful as well. They only give you copy-and-paste responses and just tell you to wait until they finally tell you Too bad you didn't buy insurance. Sucks for you'.

Don't gamble your hard earned money on this. It really is not worth it.

Any mystery box- type thing will vary is quality with each package but I find myself pleasantly surprised with new things each month that I love or I can happily pass on to friends and family. The pricing keeps me from sticking to a consistent schedule of purchasing but I find myself coming back again and again.

I love the boxes and have been getting them off and on since 2016, however lately the charge through customs is making me rethink the subscribtion as although the items are cute I dont think their almost 80 dollars month cute

I've been subscribed for 4 or 5 years now and and I'm just more and more disappointed every month. I've skipped most of my boxes over the past 2 years. They claim 5-7 items, it's usually 5, September was the last box to even have 6, before that is was February, go back two year none of them have 7. Pricing has gone up, I feel like variety and quality has gone down. They started making custom items, I don't think anyone asked for that, so instead of a licensed character, you get some random thing they've come up with. The boxes seem really padded at this point, it feels like "here's three things that were thought out and here's 2 other random things to get to our 5 minimum."
The March '23 box was the Mega Mystery Box, which was literally them just dumping overstock product. I bought it delusionally hoping I'd get something neat. How wrong I was. The Nezuko and Snorlax are literally overstock from their Demon Slayer box from March '21 and their "Game Land Adventure" box from November '22. The other three are literally item pulled from their crane game site, they still have the little prize stickers on them. I mean maybe I just got unlucky and someone out there got a really cool figure or gacha but I got crap.
The sad thing is this was my first subscription box and customer service has been really good to me over the years. I feel bad canceling. I've been putting it off for a while, but it's kinda garbage. Like every few months I'll see a box and be like "Oh this might be fun" but I always end up going "Why? Why do you keep giving them money for this crap?"

Value doesn't always match up, it is quite expensive but some boxes are definitely worth it! Super cute and my daughter loves it! Love that you can pause your subscription too if you need to

I was charged for three boxes. I tried to cancel before being charged for the third box, but they make it nearly impossible to figure out how to cancel. Plus, 35 dollars just for it to be shipped as Sea Mail and have to pay ten dollars extra if you want air mail is a bit much. If I had ever received my packages rather than seeing "Refused" under the shipping area where it once said it was shipped then I might have a better story to tell. I have requested for a dispute today on the first box I made a purchase on and will provide more information when they hopefully contact me back.

I love getting this box, it comes with super cute themed stuff every month. The price feels perfect for what you receive monthly and I haven't really disliked anything that I've gotten. I actually use more of the items I receive in this box than I have with any other subscription which is a huge plus because those other subscriptions just gather dust in my house! Well worth giving it a try, which is what I did and now I just got my 4th month!