ShoedazzleReviews 2,120

I made 3 purchases from Shoedazzle--2 pairs of shoes and a lingere set--and was OK with the products. The lingere fit horribly and was really cheap, and the shoes were decent looking but nothing to go crazy over, plus they fit a little too tight and seemed to be made out of cheap material. I wasn't too happy with them but I was content to give them another shot at some point in the future. I sent in the return, only to discover that you need to pay a restocking fee for EACH item and EACH item needs to be shipped seperately! This is crazy! I got completely screwed on restocking/shipping fees for nothing. The shady policies behind this company alone make me never want to order from them ever again. I'm going to cancel my membership immediately. Not worth it!

Worse customer services have ever had to deal with! I was going through the site looking at things and noticed that everything I clicked to enlarge photo went to shopping bag, so I went to remove the items when the page went blank and was lost. Later to my surprise by back informed me that an order for over $100 went through and they couldn't cancel the payment. I called and had a huge run around also was told all sales are final. I finally got a supervisor number and have left at least two messages a day for almost a week now and have yet to receive a call back. Needless to say after I get my money back I will never canceling my membership!

This is really unfair to me. I am sure you all are aware of my situation, my name is Tracey and Jonathan was disgusting to me. He told me that i was tying up the line and at some point I must give up. I am very un happy with the way i was treated. No one wanted to help me. He even said that his company did no wrong. This is not professional behavior at all!

I never received an e-mail stating to give a different card. I assumed the card i gave was okay because my friend used the same card company and she received her order. I was told by Jaffrey/Jesse if i gave a different card/ a card that was issued from the USA they would ship my order out. I left work to put funds on that usa issued card, called back and was told that every item that i was confirmed on my order is out of stock. This is unacceptable!

Jonathan is rude, mean and very very unprofessional! He did not want to help me in anyway. He just wanted me to stop tying up the line and give up.
All i wanted was to be able to get my order or to be able to pick 8 different items for the price of what i paid for the order that was cancelled without my knowledge. Jonathan even went as far as to "speak to a manager" to get authorization to disconnect the call. I was not rude to him in anyway. He raised his voice at me and was very demanding.

Because of this I will not purchase another item from this company because of how i was treated.

I recently ordered a purse and a pair of shoes from shoedazzle.com. This was my first and will be my last time ordering from this company. I am almost positive the shoes are not exclusive as the website claims, which I kinda already knew this, because I do a lot of online shopping. However, they were having there two for one sale so I took a risk. The shipping was pretty fast, however the shoes I ordered look cheap, with smudges all over them like they had been worn. Not to mention it looked as if someone sewed in the shoedazzle logo over the original logo. I think this site is a rip off, forty dollars for a pair of shoes, sounds good however there are plenty of websites with cuter and better quality shoes, not to mention cheaper shoes than shoedazzle.com I only gave them two stars because I was satisfied with the purse I ordered.

It sells itself as a shoe club, and what's a part of clubs? Member fees. People should probably read the terms before forking over credit card information on the internet! Fortunately, recently the site advertised it wouldn't be charging monthly fees and there will be no need to "skip." Also, 39.95 is everything; a lot of sites you go to say, "$26.50" and then when you go to check out, between taxes and shipping another $10 is tacked on! I prefer no hidden costs that I always seem to forget to factor in. Are the shoes practical? No, but ideal for going out and fun occasions; they're for ladies who want to stand out for a night on the town. Try zappos if your looking for practicality.

They were never clear about the whole monthly thing. You would think that after you sign up they'd send you an email in regards to the monthly fee only, but that's how they get you. My boyfriend and I gave them hell for charging us when I had no idea. I ordered once from the site in January and never signed on again because I'm not much of a shoe fanatic, but they continued to charge me for the month of February and March. When I called and asked why if I never received any kind of notice or bought anything, the rep said that it was stated in my order confirmation on the bottom. I got so pissed off and told her that this website is a complete scam by practically hiding it from people. And if it's something EVERYONE knew about why did they decide to take the monthly membership fee off? Because people complained the same way I did. It was completely unfair. Nevertheless I got refunded for the month of March and not February, but was given 2 credits. I don't care for it though, the site can go to hell.

DO NOT DO IT GIRLS. Worst experience. Ordered shoes and my account was charged that same day. A month later no shoes. A month later however I did get an additional 39,99 charge. They apparently had been trying to contact me to verify my account. As if getting my money was not good enough. An to top things off by the time things were cleared out the shoes I had orded were no longer available. Two and a half months later and I am still waitting for a credit to my acccount. Every time I call it is a 30 minute waite before I can get an actual person on the line.

I am not reviewing the website, but the products I received. I went to a factory sale that shoe dazzle was having near my house and didn't end up buying any "shoedazzle" brand shoes. I did buy a pair of off name running shoes which I like and a shoe dazzle purse. It has been less than two months since I bought this purse and it's almost unusable. The first thing to break was the long strap it came with, luckily there were two ways to wear it so I was still able to use it. Then, every single buckle that attaches to the purse started getting little holes where it attaches. THEN, the black plastic that covers up the open edges started peeling off. And lastly, there is a huge hunk of the material GONE off the back. I would have to be putting this purse through HELL for it to look the way it does with only normal use! So disappointed because I really liked the way the purse looked. I felt bad I didn't find any shoes that I liked at the time but I'm probably better off. There were people coming out with bags full and I'd hate to see how they all look now!

ShoeDazzle.com is a decent site. The Customer Service team is phenomenal. The shoes come from designers for Shoe Dazzle and other brands like Chinese Laundry and Micheal Antonio. I love both of those brands so being able to purchase them for $39.95 is great. I have not purchased any jewelry or purses, I won't spend almost $40.00 CAN on junk jewelry but that is just IMO.
I will say that if you are going to be buying shoes do your own research on the sizing. Read the individual reviews of all shoes because according to their marketing team every shoe is true to size, which I have not found to be correct. Also if you are purchasing in Canada, you won't want to return them because the cost of shipping makes the shoes far more expensive than they are worth.

When I found out that I can by a pair of shoes for only 39.95$, I was over the moon excited. I an a shoe-aholic, and couldnt wait to sign up. I'll admit the shoes are cute. I ordered a pair of shoes. As we speak still waiting, it's been almost 3wks now. When looking at my purchase statement I noticed that I was bring charged 40.95 not 39.95 and being a first time buyer they took off 7.00. So, next tine if I choose to buy I will be charged full price so it will come out to more. False advertisement! Also, they are supposed to give yiuba tracking #, I never got one, so I called, basically because I live in Canada it take almost a month and we do get charged shipping and handling! I am pretty disappointed. These shoes better meet my standards, whenever I get them. I don't reccomend this to anyone living outside the states. I'd rather go shoe shopping then look online.

I have been a member of Shoe Dazzle for a couple of years and it's the WORST mistake I've ever made. First of all, I've had to return every pair I've ever purchased except for one. They were either cheaply made when I got them, didn't fit right or weren't as represented on the website. When I tried to cancel my membership by email, they never did and kept charging my credit card. When I finally called and got really upset with them, they finally cancelled them. However, after one month, they started charging me again! I didn't even notice since I hadn't been in my account for months and when i finally looked I had a $156 charge to my credit card. I'm now going through the Better Business Bureau to try and get my money back. I think they're a total rip off and you can get way better shoes at local shoe stores for the same price. I can't belief they haven't been sued and shut down yet. If I don't get all my money back, I may be the first to take that action though!

I see a lot of negativity and many who feel like they have been scammed. Well here is an honest review from someone who was always scared to out of her comfort zone.

I have always lived the look of super high heels and the look of confidence it gave women that wore them. It was the hot girls, the tall girls, the skinny girls that wore them. I sat on the side lines in my 2-3" heeled loafers or oxford type business shoes. I happened to see an ad on Facebook one day for Shoedazzle and thought I would try. $40 for shoes? That's cheap! And even better free shipping both ways? OMG!... So my first month I wanted something wild and different, it was May and I was spending a week out of town with my husband so I went with sandals. I bought a pair of green/teal/brown 4" heels and a Zebra Print 4" wedge. WOW they were hot and unique. They didn't seel these at the local store, and they both fit perfect. One thing I have to be careful about is that I have had surgery on my feet and have to be careful with how my shoes fit, these were perfect. I bought a few more pairs and then I was sold. I cleaned out my closet and tossed or donated 27 pairs of black shoes... they were all black... boring.

Well, fast forward 10 months later 41 pairs of shoedazzle shoes in various textures and shades and I am in love. Can I find some (and I stress some) of the shoes cheaper? Sure, but I pay more for round trip shipping, having shoes that are classy, professional, casual, and clubby that I would wear... oh and don't get me started on their customer service via phone or facebook page. They are a good company with A+ service.

You deserve to try it and make a decision on your own.
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