You will never get a shoe that fits because they are cheap knock offs that look like they come from alibaba or wish. They will cancel your returns for too many exchanges even though there site guarantees you can exchange if they don't fit. When you try to exchange they will say the shoe is sold out and pick another style then flag your account for fraud for returning shoes for different styles. Three months later and two trips to the post office I still don't have a shoe that fits and they have the nerve to try and charge restocking and shipping. Supper frustrated at the hours wasted from my life and I have not a single shoe to show for it.
Hello Ashley,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our member service team will be in touch within 48 hours.
Best,
Ivy