Shilla has a consumer rating of 2.19 stars from 350 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Shilla most frequently mention full refund, prom dress and trading standards problems. Shilla ranks 114th among Dresses Other sites.
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It was exactly as described. Thought we had bought it from the UK but turned out it from China. This was not a problem at all. The dress stood out from some that had paid four times more. Reading other reviews thought we had been lucky but at the end of the day you get what you pay for. If somebody was expecting a £1000 pound dress for £150 then that's their fault. Would recommend Shilla to anybody.See positive reviews
Please do not buy from this web site there a scam I bought my wedding dress from here when I received it it didn't fit at all was way too small even tho I gave them the right sizes, there was no returns address they just kept offering me 8% if my money back they won't let you send it back offered to make another one but wanted me to pay again so please they are a scam donor order from them the should be shut downSee critical reviews
Started as shilla but got sued then changed to shillas
Don't do it, don't waste your money! Negative comments are spot on. Quality dire
Hi there, the credit card company sent me a claim form after I rang them. I provided all the corresponding emails, copies of their returns policy, a link to the website, and an explanation of what had happened. It took about a month to come back, but they refunded the whole lot without quibble, as the returns policy is basically an untruth. My credit card is with HSBC. I strongly advise anyone to take the time and effort to do this and get their money back as the website is just full of untruths and it's not right or fair to anyone! Good Luck Migle M!
With all my heart, I wouldn't go to the company. They are awful. I've never dealt with such a terrible company and the clothing is. Heap and nasty. So please don't use them. Go elsewhere! Enjoy!
The dress on shilla is made to order, so it perfects fit! It made according to customer measurement.
I just can not believed how this website can carry on stealing customers money. Something have to be done! I am livid with Linda's promises to refund my £236.98 since March. I do not recommend anyone to buy from this website unless you got to much money to burn. I sincerely wished I read their reviews before I put my order in which I cancelled but still have not got my money back!
Please please stay clear of this website HORRENDOUS