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Shilla
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Shilla

shilla.co.uk
California
1 review
2 helpful votes
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Beautiful dress
December 10, 2015

Really good, I was really satisfied with this company.The dress was same as the photos. Really really really good.

Date of experience: December 10, 2015
Ireland
1 review
2 helpful votes
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Scam Scam Scam
October 11, 2016

I ordered 2 dresses. Very bad quality. Measurements not correct. No refund given. Lots of messages from Linda.

STAY AWAY

Date of experience: October 11, 2016
GB
1 review
8 helpful votes
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Still waiting for daughters dress 4 months! Do not use, all 5 star reviews are false. Referred to TS.

Date of experience: March 11, 2016
GB
1 review
5 helpful votes
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Do NOT use this company as they will NOT allow any return. Chinese company. Poor English and totally unprofessional.

Date of experience: May 27, 2016
GB
1 review
5 helpful votes
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I purchased a dress from this company for my daughter's prom. I gave them her measurements but when the dress arrived it was very ill fitting. I was not too worried seeing as they state they will reimburse any local alteration fees. I had it altered & the seamstress was horrified at the quality of the workmanship. All the crystals were also falling off.

I contacted them regarding the reimbursement & they asked me to send photos & the reciept for the alterations. I did this & they replied say they would only offer 10% of the value of the dress back. Despite me putting my foot down & threatening legal action they wouldn't budge. I asked them the reason behind this but they wouldn't give one.

I also found out that they are NOT UK BASED as they pretend to be but are in Hong Kong. Hence why Trading Standards cannot pursue them.

I just hope karma comes along & bites them hard! In the meantime - please report them on the link below THEY NEED TO BE SHUT DOWN!

OH & JUST TO ADD - THE TELEPHONE NUMBER ON THE WEBSITE SEEMS TO BELONG TO SOME POOR SCAFFOLDER IN ESSEX!

http://www.actionfraud.police.uk/report-a-fraud-including-online-crime

PLEASE REPORT THEM AT THE LINK ABOVE - THEY HAVE BEING DOING THIS FOR YEARS I HAVE FOUND OUT!

Date of experience: June 24, 2016
GB
1 review
3 helpful votes
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I bought a dress only to receive it and find it utterly AWFUL... The quality is very very very poor!

Date of experience: August 3, 2016
Ireland
1 review
0 helpful votes
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Rubbish
April 19, 2017

Rubbish is a nice word to describe this. Too small, horrible, playing dumpoker when asked for refund. Stay away. Anybody found contact number?

Date of experience: April 19, 2017
GB
1 review
6 helpful votes
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My partner and soon to be wife recently bought an evening wedding dress in good faith from a so called company called sheilas.co.uk
Unfortunately the company is a front for a Chinese mail order company which is NOT based on the uk and do not follow any of their so called returns and refund policies. Basically they are stealing money from anyone and everyone who orders from them. My partner's dress was a joke and and yet like so many others it is impossible to speak to anyone or get any help to address the issue. If you email them which is the only form of contact they may offer 8% of what you paid in return which NEVER happens. This company is a complete scam. Their real name is Shanghai Eho international freight forwarders Ltd. Shanghai qingpu district 1753 Huqingping Highway no 1 warehouse. I've no doubt that they sell products under other company names around the world. STAY AWAY FROM THESE DISHONOURABLE THIEVES OR YOU WILL BE LEFT UPSET AND COMPLETELY OUT OF POCKET! YOU HAVE BEEN WARNED. I WISH I WAS! Final words... DISGUTED. SHOCKED AND ROBBED!

Date of experience: January 22, 2017
GB
1 review
4 helpful votes
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HART BROKEN ORDERD 2, DRESES 1 HAD A RUSH DILIVERY DATE FOR THE 26 JUNE AND OTHER FOR TOMOROW 30 JUNE, PAID EXTRA £15 EACH DRES TO BE ON TIME, MY STATUS ON PARCEL ON ACCOUT IS, NOT YET SHIPED :( MY GIRLS WIL NOT BE DOING THERE COMPATITION THIS WEEKEND, WISH ID OF READ REVIWS FIRST

Date of experience: June 29, 2016
Japan
1 review
1 helpful vote
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FANTASTIC!
January 19, 2016

Fit perfectly. The quality was FANTASTIC. I was very pleasantly surprised! I would definitely order again and again from this site. THANK YOU.

Date of experience: January 19, 2016
Japan
1 review
0 helpful votes
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Ordered a few dresses from here and I'm really pleased with them. Great company to deal with

Date of experience: June 2, 2016
Ireland
1 review
2 helpful votes
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Scam.
July 4, 2017

Stay away. Chinese site. Scam. Once you confront them they block you and won't refund your money.

Date of experience: July 4, 2017
Japan
1 review
4 helpful votes
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I was very suprised. Good material, good price, it fits my custom measurements. Wow.

Date of experience: February 22, 2016
California
1 review
0 helpful votes
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I received my dress in good condition and I totally love it! Very impressed

Date of experience: March 31, 2016
Japan
1 review
2 helpful votes
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VERY GOOD!
January 8, 2016

The delivery of the dress is very fast. Thank you guys.

Date of experience: January 7, 2016
Japan
1 review
2 helpful votes
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Comfortable.
January 22, 2016

I ordered the dress SA******* in sage and it was perfect and sooo comfortable to wear! :)

Date of experience: January 21, 2016
Ireland
1 review
4 helpful votes
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Don't buy from them
September 21, 2016

Bad quality late delivery and they will offer an insult of a refund

Date of experience: September 21, 2016
California
1 review
3 helpful votes
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I'M IN LOVE.
April 6, 2016

Bought a beautiful prom dress at almost half the retail cost.

Date of experience: April 6, 2016

Overview

Shilla has a rating of 2.2 stars from 352 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shilla most frequently mention prom dress, trading standards and customer service. Shilla ranks 463rd among Dresses sites.

service
15
value
16
shipping
16
returns
15
quality
16