Order 8 Sheer WHITE curtain panels with hem as in photo online. I am in Canada. I didn't know Shein was a Chinese company, if I had known I wouldn't of ordered ANYTHING from them after reading reviews of all the wrong items received and the bad quality of goods and services. I received 8 unhemmed, extra long sheer white curtains and tried to find a telephone number to call them at, NO TELEPHONE NUMBER, no return messages from emails sent and finally started a chat and sent images and was told everything looks good from her end of the photos I sent her. I told her you can plainly see that the hem is very long and unfinished, she played stupid. I explained we're on lockdown here in Canada during pandemic and items were given as gifts to a pregnant lady and I also told her, difficult to go to others houses here right now, not allowed will get fined if caught, but they have no remorse and don't care. Just send them back they said. I explained lady is pregnant and cannot climb stairs up and down ladder to remove already hung curtains. Like talking to a machine, a machine that cannot spell either! First and last time shopping from these people! She could of offered a discount, so we can have the curtains hemmed after the lockdown lifts, but NO! Very bad service, dismisses what is obvious and very COLD! I WILL NEVER BUY FROM THEM AGAIN, first and last time! The first image is the white sheer curtains I received, NOT THE PINK ONES. The second image of the WHITE sheer curtains are what is advertised on their site, with the bottom of the curtains hemmed correctly. The pink curtains are not purchased from them.

Poor products, poor customer service, poor return policy pending postal service and high season traffic, poor tracking system, just poor!

Got email saying package delivered this morning. NOT Delivered 3-22-23

Got email last night saying package delayed due to logistics. 3-21-23

Poor quality, Don't buy, the management are the worst, just don't, the worst, really, don't, there are many other options that are better

Ruins the environment, use sweat shops, supports terror groups and bad quality. Can it get any worse?

Placed an order and never received. Now they won't refund my money all I get is "It takes time"! 3 months!

I placed an order 6/4 received confirmation but it still has not arrived and no one will answer questions

Reasonably priced for trendy items! Great and quick customer service respond too. Would definitely purchase again in the near future.