Everything they say they will do they do. And they keep you posted about it.
I lost 2 of my parcel and never received coverage contacted time n again nothing
Hi Sana, we're sorry to hear about this. To help you out, I kindly advise you to get in touch with our Support team via Messaging or email here: sendle.com/help.
Just click on the chat icon on the bottom right part of the page to get started on chat, or fill out the form to get in touch via email. Thanks and we'll see you there.
This is a very worrying situation and I am considering to change delivery partner.
Hi Nastassia, I'm really sorry to hear about the trouble with the non-delivery claim from your receiver. After looking into it, I've found that the parcel was actually delivered on November 1st. I suggest that you kindly ask your receiver to thoroughly search their premises, as our courier usually leaves parcels in a safe spot away from prying eyes. If the parcel still can't be found, please reach out to us through our support channel at http://sendle.com/help. We'll be more than happy to help you launch an investigation. Thank you for bringing this to our attention, and we're excited to assist you further.
As expected accurate pick up and delivery speed, good service
I use Sendle often and have always found them to be efficent and problem free.
Charged an excessive amount suddenly after the parcel was delivered.
Hi Chi, thanks for leaving a feedback. We've had a look into your account and can confirm that there have been no additional charges for your parcel in transit and after the delivery. Based on your account, the only charge for this was the delivery fee of $42.49. Should you have any additional questions, please reach out to us at sendle.com/help so our Support team can assist you accordingly.
Thank you.
Do not come to your door, they put a card in letter box. Poor customer service dont return calls.
Excellent in every way
Very efficient and easy to use
Thank you for sharing your amazing feedback - we really appreciate it! Happy Sendling!
Prompt pick up and deliveries. Good pricing Australia wide.
Thank you for sharing your Sendle experience, Howard! We're really happy to hear that our service works for you. :)
I have never found a single thing to complain about your service. Always professional and prompt.
Thanks for your feedback, Janice. We're happy to hear about this. :)
Easy to book - collected from front door - delivered quickly!
Pick up from door, delivered quicker than competitor at a cheaper rate. Highly recommend
Sent parcel from Sydney to south coast.
Picked up on time and delivered faster than I expected.
We're happy to hear about your great experience, Paul! We appreciate you sharing this here. :) Til the next parcel!
Thanks again for another successful delivery :) Very Happy
Thanks as well, Matt! We're happy to hear that all went well. :)
As always, my package was delivered quickly, easily and at a great price.
Our packages are picked up in time and arrive safely.
I've been using Sendle for years and have no reason to use any other service.
Thanks for your generous feedback, Pam! Happy Sendling!
Your rates, speed of pick up and delivery are excellent.
I love using sendle. It's easy and quick. No problem printing out shipping labels.
We're so happy to hear this, Teresa! Thank you for sharing your Sendle experience. :)
Overview
Sendle has a rating of 1.7 stars from 505 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sendle most frequently mention customer service, phone number and next day. Sendle ranks 385th among Shipping sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your amazing feedback - we really appreciate it! Happy Sendling! :)