Sendle
Questions & Answers

How easy is it to get a hold of customer service at Sendle?

Asked by Stephanie H. on 1/22/2019

11 Answers
Kirsten l.9/8/2020

Impossible to get hold of customer service. No phone numbers and they don't respond to emails despite sending an automated response to say they will be in touch.
Gail d.8/10/2020

Very poor no contact numbers. Worst customer service
Lineke W.7/27/2020

Can't get hold of Sendle no response no phone number.
Jane D.7/26/2020

Forget it. They offer 48 hr plus email only response. Totally useless in an emergency if you ask me. Proved on at least 2 seperate occasions in my experience. I've given them the heave ho
Peter N.1/28/2020

Absolutely impossible, I am certain the communication that you get from sendle is from a robot. Atrocious on all levels and a con job.
Kathy M.1/12/2020

Impossible. No phone contact at all. Email messages to Sendle support get scripted replies pointing to information on the website. A week of demands to escalate gets email contact from another employee who says all the same things as the first one.
Katrina d.1/22/2019

No numbers to contact. Have to use automatic communication.
Claire G.12/7/2020

Impossible. It is all automated by email only and there's no phone number. Very frustrating.
Rab R.9/24/2020

Almost impossible, recevied no response except for aotomated emails
Jaime R.9/14/2020

NOT! Weeks. Seriously, the worst customer service ever.

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