Sendle Questions & Answers

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Here’s what consumers have asked with answers from Sendle staff and previous consumers.

4 questions answered
75% answered in 1 day
Question:

How easy is it to get a hold of customer service at sendle?

Answer:

Impossible. It is all automated by email only and there's no phone number. Very frustrating.

By Claire G.
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Question:

Can you share a success story using sendle?

Answer:

Absolutely not. Appalling. False information. I need my wheel battery, they repeatedly said it has not been picked up yet the shop who sent it says it was picked up 4 days ago. They have lied to me.

By Rachel H.
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Question:

What made you choose sendle over similar businesses?

Answer:

I used to use them because they were reliable. Now I wouldnt use them if they were the last courier company on the face of the Earth. Completely unreliable, unprofessional and dodgy.

By Shad O.
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Question:

Hi you guys have some 'not so good' reviews. how can i trust that your service will be prompt and proffessional if i choose to give you a go?

Answer:

I would look elsewhere. They started out good but niw measure boxes by volume which is very costly.

By Sandie F.

Can’t see your question? Ask to get answers from the Sendle staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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