Sendle

Been waiting weeks for my parce to arrive will never use this service for myself Australia Post is much quicker. Too slow

I love it, customer service is efficient via email, no problems so far, so easy faster than any other mail services.

I'm very happy with this company I will definitely going to be with them for long time thank you sendle

Fast shipping times, flawless pick-ups, often the best prices I can find. Only issue is the relatively low maximum weight/volume.

Great and speedy response. Called for an extension of promo, and was accorded a provisional allowance, that I much appreciated.

At the chat session the rep was very helpful however i have still not received any outcome for my question.

Do NOT use this company! They lose your package and they don't take any responsibility!
If it seems too good to be true it most certainly is!

I booked a parcel with Sendle to be picked up 4 times but their courier never showed up. Untrustworthy.

In the past week Sendle have "lost" 4 parcels that I have sent to customers - and offer no reimbursement

I'm all for industry disrupters & trying something new. So I thought I'd try Sendle with a personal package before shifting my business across. Well this potential new customer has definitely been lost. My package was due to be picked up on 17/9 between 8am-4pm. At 4:40pm no sign of courier so check my Sendle dashboard says pick rescheduled for 18/9. Oh well these thing happen I thought, & proceeded to go to an appointment leaving my house at 5:15pm. As new customer next morning thought I'd better check dashboard to see if there is anything I need to do with new pick up date - then see new status 'Futile Pickup sender not home' WHAT! Emailed sendle advised me they had rescheduled pick up for 19/9. Anyway with a number of emails back & forth I was disappointed to find out that Sendle do not honour their PICK-UP GUARANTEE. Apparently the courier had tried to pick up package ( but this was outside of Sendles service times 8am-4pm) but because they had tried to collect guarantee doesn't seem to apply. All very convenient if you ask me. Why is the customer being penalised for the courier not operating within Sendles designated pick-up times. If your couriers can't work within the outlined Sendle service delivery standards that is not the fault of the customer. Sendle I am super disappointed. Your customers service & resolution process is abysmal - avoidance of answering direct questions, no explanation as to why a pickup scheduled for 17/9 is now going to be pick-up 19/9 two days later. If you value your businesses people I'd suggest you don't risk using Sendle.

This was the first time I bought something online that uses this carrier, and I am happy with their performance. They did a great job.

Excellent service, picked up by courier,no fuss. From the initial contact to pick up a seamless process

Scammers - claim a package was "delivered" when It wasn't even attempted. Refused to refund seller so im left out of pocket. No phone number to call

I sent a parcel which a Sendle personel has stolen. Investigation completed and clear. Be wary of this company. They condone thieves personnel