I bought several things from this site. None were good quality or looked like the pictures on the site... I ordered in oct but nothing was even shipped till late Nov. It wasn't shipped as one package but two. I paid for express shipping and didn't get either package till Dec. After paying shipping cost the packages came 9.00 more shipping.Don't waste your money!
Not only was the sizes completely off. And the dresses way too short but what is up with the fabric they use. I mean I understand it's very inexpensive but where do they even get that fabric. It's like plastic, like they shredded up a trash bag and wove it together and printed on a design. It's bad. Worse then a walmart Halloween costume. Oh. And it took forever but anything coming from China takes forever. I wouldn't have cared about that if the dresses were actually wearable... I guess I'll take mine to the Salvation Army but I doubt anyone would want them lol
I have been shopping many times on sammydress and almost every single time the fit was PERFECT. When something was wrong they always try to accomodate me and their answer is fast! Shipping is also very fast, usually within 2 weeks I receive my order. It is very good as I live in Canada! I already recommended that site to several people and will continue to! Thanks Sammydress for the beautiful clothes you are offered at a good price and quality!
I was really happy with my SammyDress order. I've ordered from several sites like this, and this is the first one that I found where all the items have looked EXACTLY as pictured. The dress I got was a nice material, had straight, strong stitching and a working zipper. It also matched the sizing chart so I didn't have to order 2 sizes up! 2 items showed as not shipping, so I emailed their customer service and they checked and told me the items were out of stock, then gave me several options for my refund. I got my refund and some bonus points that can be used like cash anytime on their site - pretty cool, especially since everything is so cheap. The shipping was also super fast - you pay a little more for shipping on this site, but it's worth it since I got my stuff in under a week! Will shop here every chance I get - love it!
I have purchased from Sammydress several times and will continue to do so.
The delivery time does take some time due to living in Australia however the products are good quality for their price and the delivery is cheap as well!
I once ordered an item that was out of stock and had received a discount for the inconvenience it had caused. Would definitely shop here again.
I've made a total of 9 orders from Sammydress so far, and I'm planning several more. I found the site through Tumblr where it was recommended for its low prices yet decent quality and the large assortment of free shipping items. I can honestly say after 9 orders I have nothing to complain about so far! I've ordered just about anything; from coats to blouses and accessories to a wig, my latest purchase. Half of those orders came with free shipping, and even with shipping costs the products are still cheaper than local stores. With an insane amount of products and an easy to navigate site I think I've found my shopping homebase c':
I ordered probably twenty? Items in various tries and only a couple were acceptable. They have size conversion charts but a large in one item will be tiny, but huge in another. I figured out that the photos must be of the original items they remade with cheap material, because most items I received were very similar but not identical to the display photos. Practically everything was so transparent that you would have to wear camis under every item, including the dresses, even though the display photos showed much thicker, draping material. I give up and will order no more, as return shipping to China costs as much as the items did. Also, when I left a negative review on one skirt, making it clear the photo could in no way be of the same dress material, conveniently my review never appeared... just the positive reviews showed up, even weeks later.
Selling boys sizes as mens clothing. Ordered shirt which took almost a month to arrive. Ordered a medium and received a large. Yet, I can hardly button it and the long sleeves barely come past my elbows. When I unbuttoned it one of the buttons came off. Very much a RIP-OFF and I would not recommend this clothing to anyone. Very cheap and of poor construction. This shirt was made for a 13 or 14 yr old boy. BEWARE AND AVOID.
Dear B B.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
If we made a mistake, we would be fully responsible and solve the problem completely for you. Would you mind sending us your valid order number or email address? It would be highly appreciated that our cutomers could make the complaint complete and clear, not just an anonymous review.
Dear customers, we need your contact information to contact you and resolve the problem for you.
Awaiting for your contact information!
Have a nice day!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
The subject explains everything! Sammy Dress online shopping is one of the most easiest, convenient and cheapest online store that I've visited so far! I can get basically almost everything for my apparels, household items and many more at a good rate! As for the shipping time, i think it is quite reasonable and not too long to wait depending on the country you live in. Overall im a satisfied customer of Sammy Dress online store! The quality of the clothes that I bought were all good and arrived exactly like what you see on the photo. Payment transaction was smooth! Will come back for more! :)
DO NOT order from this site. They always tell you it's out of stock and drags on the order forever.
I ordered my stuff in Sept 2013 and still not received anything! One of the item they said they will refund me but after 1 month I still don't see money going back to my credit card!
Even if you pay premium for shipping (DHL) when they ship you the backorder stuff, they use ground shipping again... which takes months to arrive or no arrive... like my stuff.
This is such a poor website! Horrible!
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Please kindly gave us your order number or your email address, we will check your order and solve all the issues for you soon.
The sizes of their items are ridiculously small. I ordered 4 items. It is now 7 weeks and one item has not yet arrived. 2 of the 3 that did come are way too small even though I ordered larges and normally wear a medium. Their return policy: First you have to send pictures showing measurements of the items and telling how they differ from advertised sizes. Then you work through an awful online comment system that is nearly impossible to navigate. Finally, if you survive that, you have to mail the items in the original packing to China, paying for the shipping.
Save yourself the trouble. Resist the urge to order from them.
Dear Phil,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We regret any inconvenience or frustration that your experience has caused you.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
This company is a rip off... order supposedly shipped August 30th 2015 its now November. They will not provide a tracking number, explanation or a refund. Don't even bother trying to call the number on the website... it's non working. Total sham and con artists
Dear Dan,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Could you please refer to your order number or ticket number so that we can check it for you?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
I LOVE SammyDress! They have a wide selection of clothes and I was satisfied with all my purchases. They might take some time to arrive but considering the low price, that's not a problem at all. Be patient, plan ahead and you'll be fine:)
Customer Support is also great. They answered all my questions and concerns quickly and politely.
Pay attention to sizes though, because they run a little bit small. Always check the size chart before purchasing.
It was the first time i'd ordered from this company, i had assumed cheap prices may mean a lesser quality product, but i was very wrong! I am delighted with my 1950's style dress, the material is lovely quality, with true to picture patterning and colour shades, the sizing was very good, and it looks even better when filled out with netted under skirting. Total 1950's look! It took around 3wks for me to get my order, but i did have my tracking number provided. I'll definitely buy from Sammy dress again!
Haven't gotten my coloring books yet and they better not send me a necklace. You end up getting one every month weather you want it or not. I kept saying NO but she said it was on it's way. And to return it is outrageous.
Dear Teresa,
Thank you for taking your time to write your review.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Could you please offer us your order number so that we can check it for you?
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
I found this store casually, in a classification of the best online stores. So I decided to try to order some items. After few days since the payment of my first order, sammydress sent me an email which sayed one of the items was out of stock, but it was absolutely honest and gave my money back. I place other orders and I will continue to do it. The products and prices are great! The only regret is that I'm Italian and I've to wait a long time to receive my items (about one month and a half for economic shipping). It's necessary to be patient! Moreover I compliment the customer service always available to answer any questions! Recommended!
I received an extremely late order from Sammydress.com so in order to alleviate my aggravation they refunded me the entire purchase price of my items. They also let me keep the items once they arrived.
Watch out for a lengthy shipping but if you do not mind waiting 3 - 4 weeks then go right ahead and order!
Dear Sarah,
Thank you very much for your recent comment.
Please kindly note the shipping time is not including the weekends and holidays.
The actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.We hope that you can received the items soon!
If there is anything else we can do for you, please feel free to contact us here: http://www.sammydress.com/m-article-id-12.htm anytime and we would reply you within 24 hours.
Thank you again for your kind support!
Sammydress Customer Service
http://www.sammydress.com/
I purchased several different items in one order. A zip up coat was one of them. It was about 2 sizes too small but was cute. They broke my order up into two shipments. I still have yet to receive the second order after a month and a half. I paid the extra fee for a tracking number and only received one tracking number for the first shipment. It was only told me that the package left their facility and then when it arrived in the US. I filed a complaint to ask about the second shipment and was basically told I had to wait. They informed me that the shipping company used does not have tracking numbers. I am still unsure if I am just out my money for the second items but the hassle and frustration is not worth the few extra dollars saved.
Dear kim,
Thank you for your feedback.We are sorry for the inconvenience caused.
Orders will be split because some items are out of stock. In order not to keep our customers waiting, we dispatch the items that we currently in stock.
About the delivery issue, we are here to assist you to resolve it.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
The service is awful, i ordered almost three months ago and i still haven´t received anything. I wrote them and they told me to wait, i´ve heard so many bad stuff about this website, yet i was at least expecting what i purchased to arrive to make a full judgement. It sucks! My order number is MM**************.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
Our colleagues have sent you an email, please kindly check it and we will gave you a solution soon.
I was excited about the reasonableness of the prices and should have remembered the old adage of "getting what you pay for" except in this case I have gotten nothing for my money!
Yikes! Its coming all the way from China. Just try to speak with a real human being. I have made out so many "tickets" expressing my concern and all they say is the same old jargon about "some items take extra time".
Dear Sarah N.
I wish to say thank you for providing valuable feedback to us.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Could you please check your Sammydress account and answer to us?
Thank you for your cooperation and understanding!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear Genny,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
For the issue you have mentioned.
As for the issue you have raised.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/