Milly Bridal UK

So pleased with the dress and in particular the customer service received. Bought as a bridesmaid outfit for wedding late after not finding anything we liked before within budgets. Dress is made to measure and fits perfectly and is stunning - looks better in real life. Due to lateness of me ordering it I have been in regular contact with the company, in particular, Linda. She has always responded within 24 hours and been so helpful and professional, putting up with my multiple emails and questions (sorry Linda!). Highly recommended. Now waiting for wedding dress to arrive and can't wait. Excuse the photo-it arrived and quickly tried on - still has tag visible. Will try and add official wedding pics later.

Ordered a dress from Milly Bridal for my daughter's prom. Staff were really helpful and quick to respond to questions through their website. The dress is beautiful. Great quality for a good price. We had to make some alterations to the dress but I had expected this as my daughter is very petite.

Dress arrived a lot quicker than expected, wore this dress for prom and had so many compliments, fit me perfectly and didn't need any alterations made. 100% recommend buying occasion dresses from here!

We ordered this dress for my daughter's graduation and it fits her perfectly! It's exactly as the photo, excellent quality and really so pretty.
It was exactly what she hoped for. Once we placed the order, the customer service was excellent:from confirming the exact measurements, quick delivery and checking in on our satisfaction, I would highly recommend this site for anyone looking.

I purchased this Prom Dress for my Daughter's School Prom in 2022. The measuring guide on the website is very helpful and the dress was true to size. From ordering to delivery was 4 weeks. Updates by email were great. Would highly recommend and I would use again.

Honestly, the website seemed skeptical at first, however my dress came in on time, approximately 16 days and when I tell you the dress came so beautifully, the quality was amazing and it was just perfect for prom. The price was worth the dress, customer service also responded quickly in less than 24 hours. My experience was amazing.

Ordering swatches and suits- no problem but when they arrived both suits would not zip up to the top of the waistband as the zips jammed at the thicker band of material. This was before I put them on so it wasn't a fitting issue but a tailoring problem.
I took them to a tailor at our dry cleaners and he said that the seamstress should have turned the material (not sure what he meant) and that the zips needed taking out and re setting. A third suit that I had bought in your sale did not have the same problem. The styles and colours were fine and Cinnamon Rose colour is gorgeous!
You offered a 40% refund which should help cover the repairs and I am grateful for your swift reply as I am hoping they will be OK for my daughter's wedding.

We ordered a homecoming dress from this company and it was absolutely beautiful! From the moment the order was placed to the moment it arrived, their customer service team kept me updated on the progress of the order. Great quality and was very pleased!

I've consistently found that the sizing and fit of the items I've ordered are accurate and reliable. This level of consistency makes it easy for me to confidently select my size and order online without any worries about the fit when the items arrive. This attention to detail is greatly appreciated.

I absolutely love the dress, sadly I ordered it in a bigger size because I usually have problems with sizes, so it was a bit big on me but that's something we can still change. All in all I love the dress so much, the fabric is amazing. If i would have to rate it on a skale of 1 to 10 I would truthfully say 9.

It is a SCAM
The dresses come from China not from the UK and are awful quality
The wedding dress I ordered looks nothing like the photo. The material of it is awful quality. It was meant to be light and airy and it came big, chunky and heavy. I also gave my exact measurements to have it custom made and paid extra for it but it also came too big in my bust and way too long and I can't return it and they won't refund me for it. Don't order from them!

The dress feels expensive and heavy but lightweight on the body. Its gorgeous and sparkly too, very different to other dresses! I picked custom sizing and it fit me perfectly with no issues so definitely worth paying more for sizing and mind peace. Shipping did not take long either came on time before the prom and was not damaged. Customer service is also big help, quick and easy communication. Overall really recommend.

My daughter wanted a particular style dress, we found it on this website. Ordered the made to measure, came in about 3 weeks, stunning! The customer service team were extremely helpful too. I would recommend this website.

Daughter chose this for her prom, must admit I was a bit nervous about it, but didn't need to worry. The dress was stunning, beautifully made and great quality as well as a great price. I ordered two dresses (not custom made) to see you can't send them back. Anyway saw I had 24 hours to cancel which is what I did. No problems with the refund at all which was a huge relief. Had it altered and the seamstress said it was one of the most beautiful dresses she had seen. Delivery was as expected ( took a few weeks)

Wow, what can I say, well from placing my order to receiving it. Got an email asking if the size/ measurements were correct, to which I replied. Kept up to date with everything. Took just under 3 weeks to receive. The dress is stunning and the quality is absolutely gorgeous. Thank you so much. Would recommend 100% to order from here and will definitely order again.

My genuine review about the dress I ordered and the service of MillyBridal is that it is so good and I genuinely don't understand any negative reviews. My dress fit beautifully and also looks stunning - you can tell that they want the best for their customers. The dress came on time and they made sure nothing was damaged or ruined during shipment. Highly recommend to order from here if you need a dress for any occasion.

This business is a joke I ordered a dress for my daughter prom well it hasn't arrived I paid extra for the 3-5 day delivery the prom has now been and gone and we still don't have the dress trying to get a refund is ridiculous they don't want to give my money back my delivery details haven't even updated now its too late we have no need for the dress don't try and contact them either you get all different t robot type people who are on repeat.

I ordered my dress afraid of it not arriving in time, however it only took a week for it to arrive from very far away. They offered me support by letting me track my order and replied quickly to my email. The dress its self is beautiful, lovely quality and fits me perfectly, so so happy cannot wait for my prom!