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Milly Bridal UK

How would you rate Milly Bridal UK?
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GB
1 review
0 helpful votes
Follow Eiera M.
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DO NOT BUY FROM THIS COMPANY! I frankly wasted money on this company to receive a poorly made cheap looking dress. It didn't even come in time for me to be able to wear it to the event it was for. Upon trying to return the dress (which has never been worn) I've had no luck and they keep saying that their returns department will get back to me. AN ABSOLUTE SCAM! Don't waste your time with this sham of a company, £120 down the drain and nothing to show but shabby fabric and rubbish customer service!

Date of experience: September 15, 2023
Brazil
1 review
0 helpful votes
Follow Wilhite K.
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This wonderful cocktail party dress fits exactly my ideas. It is well processed and sits comfortably. The slightly longer shipping time was calculated and still available. I can recommend your company with a clear conscience. I hope and believe that my next order will be delivered safely and in a good quality.

Date of experience: June 20, 2019
GB
1 review
0 helpful votes
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Beautiful dress
July 1, 2019

This dress is amazing, I needed mine very quickly having been let down by another company. But it came in plenty of time and its beautiful, comfortable to wear, its looks exactly like the photo. The staff was very helpful on the online chat, great communication. I would recommend anyone to buy from this company... made my wedding day.

Date of experience: July 1, 2019
Milly H. Milly Bridal UK Rep
over a year old

Dear Cazq,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at MillyBridal again soon for all our latest deals.

Many thanks,
MillyBridal Customer Service Center

India
1 review
0 helpful votes
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Worth every penny.
April 30, 2019

This gown is so beautiful it's worth every penny. I can't wait to wear it. I love everything I buy from Millybridal.org. They are my favorite and most trusted on line China company. I'm a long time shopper with them and have purchased my entire wardrobe of gowns from them.

Date of experience: April 30, 2019
Philippines
1 review
0 helpful votes
Follow Stephens K.
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This was a custom order, and I had read all the reviews before purchasing, but I am still amazed at how incredible MillyBridal is. The dress came out perfectly, with a few small changes that she was happy to make. The fabric and construction are first rate, the color is exactly what I chose, and I look great in the dress! I'm sincerely moved by the great effort put into this piece of clothing, and the kindness and patience shown to me by MillyBridal and her great staff. If you're on the fence about buying from China, don't be, not with these great people to help you. Thanks MillyBridal!

Date of experience: March 3, 2019
Portugal
1 review
0 helpful votes
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This dress was everything I wanted, the pictures on site was extremely accurate. I would tell anyone who are looking for a prom dress to use your site before paying lots of money at other places. Thank you MillyBridal for my beautiful dresses! You guys did an amazing job!

Date of experience: January 14, 2019
Morocco
1 review
0 helpful votes
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I'm completely happy!
January 23, 2019

Amazing dress! I was super apprehensive about buying something offline. Not only because of size but also quality. But this dress exceeded my expectations. I didn't do custom measurements so the dress is pretty long and the waist needs taken in a bit but I'm completely happy! Thank you!

Date of experience: January 22, 2019
Brazil
1 review
0 helpful votes
Follow Felica C.
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I love this dress. I was worried about buying such an important item online, without trying it on, feeling the quality of the material ect. I am so happy with this dress. It is amazing quality, even my seamstress who is taking it in for me has commented on the workmanship involved in this dress. I have recommended MillyBridal to anyone asking about prom dresses... I just don't understand why people would spend more than they have to to get a high quality beautiful dress! Oh, also it arrived 3 weeks before the delivery date, well packaged and without incident.

Date of experience: February 22, 2019
Canada
1 review
1 helpful vote
Follow Lott J.
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My daughter wore this To her senior prom. It took about 2 weeks and a half longer than was originally promised but did make it in time for our event. We started to get worried as the days were passing and the status was still showing "under tailoring" but it arrived in time. Very well made, excellent price. I would recommend buying this dress but allowing yourself plenty of time for arrival.

Date of experience: April 1, 2019
Serbia
1 review
1 helpful vote
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We ordered this dress for one of my prom. It was delivered very promptly. It is very well made however we ordered the colour in hunter green which ended up being much lighter than we expected. Not a problem, the overall quality was enough to make us happy with our purchase. Thank you!

Date of experience: March 27, 2018
GB
1 review
1 helpful vote
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Beautiful Dress
November 23, 2021

Ordered a sequined, column dress for a black tie event from here as it was the only website where the prices were reasonable and they had sizes small enough to fit me. Dress should have taken 3/4 weeks to arrive but was with me within 2 weeks. When I opened it, I couldn't actually believe how beautiful it was-I think I was expecting to be disappointed as it was so cheap compared with similar dresses on other websites, but I am absolutely thrilled with it. I can't wait to wear it next Friday. Thanks MillyBridal. Great customer service.

Date of experience: November 22, 2021
Portugal
1 review
0 helpful votes
Follow Sheila C.
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Just received my dress which arrived earlier than expected. The quality of the dress has well exceeded my expectations. I was quite nervous about ordering my prom dress without being able to try it on, however it fit beautifully and is absolutely stunning. Thank you so much, now just have to wait for my prom so I can show it off to everyone. I'm now looking at other dresses from this site as I feel very confident that they will be just as beautiful.

Date of experience: March 16, 2019
Spain
1 review
0 helpful votes
Follow Scully J.
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The dress arrived in perfect condition, are beautiful and of good quality, loved it too! I would buy more often, but the long delivery time discourages me to make a new purchase, because it took 1 month to arrive. Even with the slow delivery, they were very attentive and gave me support in all my requests.

Date of experience: April 17, 2019
1 review
0 helpful votes
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I am absolutely in love with this dress. The recommended size fit perfect (a little long). I'm 5'7" and had to take 4 inches off to make it just be floor length. You definitely plan on having to get it hemmed.It looks even more gorgeous in person, and I can't wait to wear it to prom. It's honestly amazing.

Date of experience: September 13, 2017
GB
1 review
0 helpful votes
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We were apprehensive about ordering online but thankfully all went well, communication was good and we had a tracking number for our dress.
It arrived on the date given even though it could have been before or a few days later. Very pleased.
We had to have a slight adjustment made to the hip area but this is because we had an actual size according to measurements. Rather than give measurements and get it wrong. Our daughter looked stunning. Thank you.

Date of experience: September 14, 2017
GB
1 review
1 helpful vote
Follow Kimberlee S.
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We were all really happy with our dresses. They took a while to dispatch but milly bridal responded to our messages promptly. Would recommend to anyone looking for bridesmaid dresses. Great value as well for the price!

Date of experience: July 26, 2021
GB
1 review
1 helpful vote
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This is an overseas company, not based in UK so they don't abide by UK purchasing laws. Quality of dress was poor, faulty zip, sequins coming off everywhere. They do not accept returns or refunds. They say it's because all dresses are made to measure, which isn't true. They pay £5 for reviews so people think they are reputable company. I've been offered £5 to post a good review! Please do not use this company. I've paid £159 for a rubbish dress they won't let me return.

Date of experience: May 15, 2019
Milly H. Milly Bridal UK Rep
over a year old

Hi Trisha,
Thanks for your feedback. We are sorry for making you unhappy.

Firstly, We are the UK and US-based but most of the dresses will be shipped from Hong Kong where we own a factory. For the quality, most of the dresses listed on MillyBridal are designed and photographed by ourselves. What you see is what you gonna get. We are confident in our dress similarity.

Secondly, For the return, because all of our dresses are made to order, please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged, It is also listed on our return policy: http://uk.millybridal.org/help/returns.html

Thirdly, For the reviews on MillyBridal page, they are all real, please don’t worry about that. In order to offer better service and make our quality, shipment, and service best match people needs, we hope all our customers can give us some comments or suggestions, we will listen to your opinions with an open mind. As to the reviews, we did not remove any bad reviews and they can be seen on this page.
Of course, you also can check our real photos: http://uk.millybridal.org/style-gallery/all/

Pls, feel free to contact us if you have any questions. Our email address is service@millybridal.org. We are always here to help.
May you have a good day and keep in touch.

Kindest Regards,
MillyBridal Customer Care

California
1 review
0 helpful votes
Follow Mia S.
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I've been buying the dress from this website, and they hardly ever disappoint. All made of good material. The sale prices are very reasonable as well. The only problem It have is that the dress take very long to process and the shipping takes 3 weeks or more, so international shipping will take a lot longer. But the items are usually worth the wait! If it wasn't for the long shipping time, I would rate Millybridal UK excellent. But I guess it's the reason why the price could be so reasonable.

+8
Date of experience: December 3, 2018
GB
1 review
1 helpful vote
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4/5 star eating
August 13, 2021

Looks just like it did in the picture. Would say the sizing is correctly advertised as well. Bought size 6, it does fit however it's a bit long, but I'm quite petite anyway. Would recommend getting measured get it custom-made if you want the sizes to be as accurate as possible.

Date of experience: August 12, 2021
California
1 review
0 helpful votes
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Amazing dress!
March 18, 2019

Amazing dress! We ordered a custom size and it fits perfectly! I ordered this for my daughters prom and she is a plus sized girl and it looks just as good on her as it does the model! Shipped 3 days before estimated ship date! It looks just like the picture and is very well constructed too! They even shipped it inside out so the tulle would not get snagged when the package was opened. Will not hesitate to order from this company again!

Date of experience: March 17, 2019

Overview

Milly Bridal UK has a rating of 4 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress and good quality. Milly Bridal UK ranks 9th among Wedding Dresses sites.

service
97
value
98
shipping
97
returns
51
quality
97
+130