Dear customer, Here is our warranty terms and policy about warranty　link:　http://www.sammydress.com/m-article-id-16.htm
Would you please contact our ticket support center so that the issue can be resolved ASAP.
For contacting us at any time, please browse this link:
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Sammydress Customer Service
http://www.sammydress.com/

Do not buy anything from this site. It is a scam. Clothes are cheap material (mine were see through) and like 4 sizes to small. So hard to return. Save your money or try a cheaper site.

The size does not matter if you do not get the product, am I right? Go some where else to buy. If you buy from this guys, you will not be happy.

Seriously? Are you considering buying from sammyscam?
Please do yourself a favor. Go in the corner of a street a give that money to a homeless or just burne it. SammySCAM is useless site. Terrible. Miserable. Pathetic.its a scammmmmmmmmmmmmmmmmmmmmmmmmmmmmmm. Listen. Sammydress is a scammmmmmmmmmmmmmmmmm, I mean scammmmmmmmmmmmmmmmmmmmmmmmmmm. One more time sammydress is a scammmmmmmmmmmmmmmmm

Stay away from that site... scammi dress is 100% rite

No, the sizes fit very small. The fabric is cheap

I wish I could answer this I never received the dress or a refund. If I was anyone thinking of ordering from Sammy's I would run away. I have named they Scammy's because that is what I feel they are. After several promises of a runs I have not received one cent RUN RUN RUN horrible service

Clothes aren't fit to wear. They bootleg designer photos and what you get is not wearable not to mention the hip measurement on the xl skirt was 24 inches. Super cheap looking. Ugly, poorly made, cheap fabric, vague resemblance to photo.

I would advise you to look elsewhere. If I it comes, which from what I have read it might not and fits, the state it wil probably be in you won't want to wear it. The two tops I ordered for my fiancé one didn't show up and the other looked like an old rag that someone had cleaned the floor with. My advice, which I will be following closely, is read reviews on the sites before using them. Hope that was of some help and sorry about the rant.

Listen to to the bad reviews they are true, I got my money back luckily from pay pal. I noticed an odor from the clothes I tried them on (stupid) and i immediately took them off the next day i had a terrible rash on my thighs. They are being investigated by the government check out the BBB website, FTC website, FACEBOOK and look at the videos about them on youtube. I also read a review from a woman on FTC website that said she used her credit card at Sammy Dress and a few weeks later fraud charges showed up on the same card, the charges were made in China. My friend ordered they offered her a refund but they told her to send them a copy of her social security card and drivers license. FRAUD. You been warned wish I would have found a site like this before I ordered. I was one of the lucky ones to get my money back. Dont listen to the positive reviews about sammy dress. As soon as someone post a negative review than suddenly there is a positive one at the bottom of the negative one. If you are vigilant, the positive review is copy and paste some word for word.

Don't buy anything from them scam artist clothing and delivery charges are to much not worth it.

Don't know after waiting three months to get the product, I finally asked for a refund

It took over 25 days for me to receive two of three pieces from this company and that has been a week now with still no third piece yet. Mind you, they were supposed to be Christmas gifts and it's Jan 17th. DO NOT WAIST YOU TIME NOR MONEY ON THAT SITE!

All their sizes run small. Plus they are a rip off. If I were you ai would shop sonewhere else. If you do shop here and the dress does not fit you wont get refunded. Thats what happened to me. Im out about $36.00

No. Not at all. My sister ordered a shirt and it was 3 sizes too small

Better to just avoid the potential problem all together!

The dresses are made based on the size of asian women. Im a size 16. Not skinny but not Fat. I ordered a dress in 3XXL... It was still to small. I gave it to my 12 year old daughter. It fit her perfectly. I ordered from their once and it took 3 months to get my order and i never ordered from there again.

There sizes are standard, and the quality is so bad your better off shopping at a dollar general for the same goods.

It took us almost four months to get our PARTIAL order. The other half we are still arguing over with Sammy Dress. What you will get is extremely poorly made. I mean CHEAP! My wife ordered a XXL cardigan. She is a size 6 and it barely fits. It's also nothing more than a piece of extremely cheap fabric with holes cut out for sleeves. IT's seriously not even a good example of what you would expect to be made by a grade school child in a sewing class. Their stuff is literally worthless. The customer service is non-existent. You will likely never see what you order. IF you do get it, it's crap. Save your money and buy somewhere else. You'll regret buying from them if you do.

Don't even bother! Save your money, because the piece of crap they send you that is $10 with $30 shipping will not be refunded. Stay away from this scam website!

For starters, don't order from this website. It's a ripoff and it will take months to get your stuff. If you do order, everything runs small and shrinks when washed. I wear a medium and can barely get their medium shirt over my head. Buyer be warned!

Don't take the chance on ordering here. Not worth it!

I will never buy I brought paid n never got my order Nov my order its January what r

Run small

Thank God I used paypal on my stuff, received 2 of 3 items, and of that, one is way to small. Took two months to receive those two items. Then complained to paypal, then paypal opened a case, which freezes their accounts. Then for some odd reason, they finally refunded my item for my third item I never received. Thanks Sammys, your done. I put a fork in your sight. Buyers also beware, my wife investigated and Lilly dress is another spin off from the same exact place.

This Site is a SCAM. I did get all my money back BUT that was because I contacted my Band and they fought for me. I would not buy anything from this site even if they gave it to me FREE.

I have found that all shirts run small, leggings run normal, and dresses run big. I do like the clothes but the customer service and shipping time frames are the worst service I have ever received. Also if u want to cancel an order or send back they will not offer you your money back, they will say they can only give you points for a future order. Rediculious.

I would not order from this sammyDress.
Clothes are cheap and it takes months to get your order.

Have you not read any of the reviews. Don't buy anything from this site. The one item I did receive was supposed xxl and was more like a children's size 10. Don't bother. Find another site.

I would have to tell you not to order from this business. I finally got my coat after 3 months of hassling them and decided to order a bigger size just in case they run small so l ordered a 3xl and it fits my friend who wears a medium/large normally! It's extremely small and cheap material. Don't waste your money

Don't buy here. Quality is awful and doesn't look like the picture. It's a scam, and you can't return unless you want to ship back to China and pay for it! That's only if you actually get ahold of customer service. Stay away

Your an idiot if you're even thinking of buying from Sammy, they are a scam, read about it!

I've bought alot of dresses from this site always pay with PayPal and get at least two sizes bigger than you are will cost a fortune to send back. I don't think it's a scam but don't get your normal size they run on the small size you can always have them altered but if they're too small, not good we get two sizes bigger but on the plus size some really nice stuff, I've bought lots of jewellery as well and I'm pleased with it I've had at least 25 items from them and only had 1 item I was pleased about and that was the time factor xx

I couldn't tell you. They took my money and I still haven't received anything. And if u get ahold of customer service, they tell you it's been delivered. Trust all the reviews. SammyDress is a giant scam.

Stay away from Sammydress. Nothing but trouble. Knock-off clothes made of cheap fabric in ridiculously small sizes. I've been fighting with them for 4 months on a refund for a missing order, finally opened a case with paypal to get their help. Do NOT shop there!

I bought xl hoodie and its so small i cant even get my hands through the sleeve holes or in the pockets let alone wear it, and im a bit of a skinny guy, they wont reply to my emails either, DONT BUY FROM, JUST A SCAM

I wouldn't know the answer to your question since I ordered my dress back in October and never received it. SammyDress is a scam. Do not buy anything from them. Save yourself a headache and a fight to get your money back. I still don't have my money back.

I ordered a large, but wear a small. The shirts didn't even fit my 7 yr old granddaughter. Sizes are way too small. Ordered a wig too & it was nothing like the picture.

I would not buy anything from sammydress ever again

I haven't ordered any clothing from them, so I couldn't say. I have purchased a wig and I didn't have any problems. I have thinning hair and practically have to wear it whenever I go out anywhere. I usually get compliments on it. Other than that, I've not had any other experience with their business.

A woman's large is XXXL by their sizing. As cute as the clothing looks, buy from someplace else. I will always check a new place out, here. Wish I had known about SiteJabber before I ordered from Dresslily, or Sammydress. They are BOTH scam ites. I wouldn't doubt they have 6 year olds working in factories putting out the crappy items.

Let me tell you I have ordered from this site about 5 to 6 times every single time they did not send me something or messed up on my order at one time they didn't even send me at all what I paid for never got blue shorts and never got the money back I really advise you to take all these ladies advice about one this site is so f****** ridiculous and a scam that it's unbelievable that they are still running I love a lot of the things that they have on the site but because they are such a scam I can order from them

The sizes are inconsistent. I'm typically a medium ladies. One dress fit bit was see-through. Another that I ordered was way too small and then a skirt that I ordered was way too big. I didn't get refunded either.
Stay away from Sammys.

If you are a normal size woman order all your stuff Extra Large! These woman are little Chinese woman! I completely stopped ordering from them! It was a consent dispute! But I have PayPal who I can always count on to fix the issues! But tired of there crap!

Not at all. All their clothes are Chinese sizes so they run really small. I bought a 5x shirt (I am no where near a 5x) but according to their size chart the measurements where that of 2 maybe 3X. When I got it it fit like a 1X. The men's jacket I got a 3x and it didn't fit my husband who wears a large.

Clothes fit small, average, curvy, heavy. Sizing is tricky sometimes - I shop by fabrics so I have elasticity if the size is off.

The clothes that I received ran very small and were cheaply made. I never received a wig that I ordered twice!

Entire site is a group of con artist and scammers they tried to steal my money without sending any merchandise and I had to get my bank involved to get a refund

I have only had tops and they fit me fine and I would say I am normal size.
I am a 10/12 UK and the mediums have room in them and I think I could have gotten a small and still been ok

No that site is wrack go to wish and order anything u won't and it is a good site to shop on stay away from sammydress please

No, probably not. It may be a matter of luck, because one side of my shirt was a different sleeve size than the other, so, if that's what you're looking for...
In other words, no, probably not. This company is a scam.

Don't know if you got an answer to this question.
NO! They don't fit. Most things are made insanely small! But I have received other items that were way too big! Sizes are not consistent. I'm 5'3 120lb And some larges were too small, and some too big! Clothes are no where near what they look like so, be prepared to be disappointed.

Yes I am 36ddd 32 46. Size twelve. Curvy round booty. I got an xl in everything I bought but all the things I have were kind of club dresses spandex and jumpsuits. Do not buy anything that has lace. I'm still weary of the website but I do have three dresses I love from them.

Sometimes u just have to check the size chart it helps

Dont buy anything from this site, the dress was horrible, totally differente from the pic and terrible material! It's not worth it! You will lose your money! I didnt even get the money back for two items i didnt get!

I ordered a mens XL for my 15 year old son, and had to give it to my 11 year old neighbour, and even then it was a bit small on him. The sizes are geared to Asian builds, not US sizes. It been 2 months and I still haven't received one item. When I complained and requested a refund they told me they don't give refunds, but they will give me 6% off my next order. I didn't like the first order, why would I buy another one! Run from this site, it won't end up good for you.
Anyone saying they had a good experience with this site, must be talking about a different site!

These people are scammers! The clothes are cheap and are of poor quality! The clothes look nothing like the picture. I lost $150 dollars because they refused to grant me a refund. The clothing I received was not wearable. The material was stretched out of proportion, extremely too small breast pads were not in the correct area due to material being stretched and the colors were totally faded. They kept saying they would give a refund but never did. Purchase elsewhere if you want quality clothing and atleast satisfactory customer service! These people have robbed others long enough out of there money AND time. Something needs to be done!

Our daughters ordered smalls and mediums in the dresses and they fit him fine they are size 2 and six respectively In fact the medium was a little bit big and I will have to take it in at the sides.
The dresses did take an extremely long time to arrive which was frustrating Fabrics were very thin and transparent unfortunately We will never make a purchase from Sammy dress again Lesson learned

One size plus for women and is ok; for men 2 size more; quality related to price, good, but be carefull to the description of the textiles; if there is cotton, is good, otherwise, polyester is not good.

I got a full refund. The minute they said they wanted pictures of my passport or drivers license, I know it was bad news. I asked for a full refund... it took a while plus I threatened to write bad reviews. Anyways, I'm happy to say that I got my full refund via paypal and it was close to $300 dollars so I was quite happy! I'll give Sammy Dress credit for coming through on the refund.

Yes it does. If u give me an email I can send u pics of the clothing I bought I'm having problems putting it on Sammy so I give up. I have 4 more items in my bag
To order, I ordered 6 dresses already my husband is going crazy but I'm happy. Lol.

Yes how ever check their measurements carefully and if in doubt buy the size up

The dresses are for skinny one. Their Large it seems like a XS/S in size. Im an asian and has a medium asian size but their Large size still not fit for me.

Yes, but I would suggest ordering 2 sizes up. A friend of mine ordered, but the sizes ran small for her and she is super slim.

Depending on your size and size availability. If it says "one size fits all" its super small between sizes 4-6 US. If you're a size 8-10 get a large. Depending if its bandaged or maxi you could even get an XL bc their sizes run smaller.

Hi I always order size up thank you!

Yes, their dresses do fit "SLIGHTLY BUILT WOMEN," emphasis on "SLIGHTLY." They are sized for Asians who are generally more slender overall. Order larger size than you normally wear (which I did) and you ought to be alright. I'm happy with my purchase!

Follow the measurement information to determine what size to order. The size chart is different for each item, so just because you may wear a size XL in one item does not mean that you should order that size for everything. Depending on the measurements, I have ordered clothing items from size Large to 2XL. Overall, I do quite well when I follow the size chart. I just placed my 15th order, so for the most part I am pleased with what I have ordered: dresses, coats, tops, and swimwear. Earrings and watches too. I recently received a top in size 2XL, and it was tight in the arms. And a 2 piece bathing suit had a top that was too large but the bottom fit perfectly. Both items were TOO cute, not cheap, not ugly. My mom loves the red dress and leopard print trench coat I bought for her. It is so sharp that I ordered one for myself. Waiting for your order can be a REAL pain at times, but for the most part, I love Sammydress. BTW, they did not pay me to say this. Lol!

The dress I ordered in September never showed up, it took me constant badgering for a refund until January when they offered me store credit, I declined the finally refunded.

The sizes are for Asian women ( I am Caucasian) so I have to order one - or in some instances 2 sizes up. I always review the size chart and compare it to my own measurements. I am 5'2,135 lb and 36C and usually XL fits me best.

I personally did not have any problems. I ordered a white chiffon dress and earrings and necklace. I received my order within two weeks. The chiffon dress is beautiful! However, it is too short on me. I would like to see more information on the website such as how many inches long the items are. (Maybe the model in the picture is shorter than I am?) The earrings and necklace are lovely, however I suggest keeping superglue on hand, bc the backing fell off of one earring, so I had to glue it back on. Other than that, my experience with them was pleasant. After reading review where people had problems receiving, I am thinking Sammydress is overwhelmed and simply cannot keep up with global demand. They need to target a smaller demographic.

Hey they run their sizes in Asian sizes which run small so whatever your US size is would have to be one or two size bigger.

I bought a cardigan from them and it fit very well. If you order medium or large it should fit a normal size woman (like me).

They have a size chart use that best I cn say I bought a xxl for my partner n she's a size 18-20 n that was a slim fit (hugging skin but not tight) if ur in the UK n to the others with the bad comments look at the tags on ur clothes bet u'll see made in china on most of them as most well known brands use sweat shops in foreign countries to get there clothes made cheaply and the quality is the same

The sizing is Asian sizing so you are going to want to order up a size or so, read the details on sizing and ACTUALLY MEASURE YOURSELF. I know it take time, but you will have a better fit that way, and you'll know if a dress can fit, sometimes even the biggest sizing isn't the largest size in the US. As far as returns go Ive never had to return anything, but I know that they do give you a money refund for replacement.