LadyPromDress has a rating of 4.15 stars from 811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, great quality, and many compliments. LadyPromDress ranks 22nd among Discount Asian Products sites.
My dress was really pretty & looked just like the picture! I'm a smaller girl so I would say make sure your measurements are correct if you want a tight fit!
I had a terrible experience with my dress I sent in my measurements and yet I still got my dress super huge and the lady tried to tell me that it was custom made if it would have been custom made it would have fit me and then I asked for a refund and the lady told me that I would only be getting 50 percent of what I paid for which was 170 dollars it's ridiculous I would not recommend ordering from this page!
My dress was really pretty & looked just like the picture! I'm a smaller girl so I would say make sure your measurements are correct if you want a tight fit!
Dress came way earlier than expected but they said the estimated delivery time on the website isn't accurate. Everything fit nice and they are very cooperative.
The company was very good to work with. They ensured that we will receive just what we ordered
I spent days and weeks looking up wedding dresses online and in stores. My gut told me to go with Ladydressprom and I'm glad I did. I received my dress in less than 2 weeks. Communication is great (expect about a 6-12 hour delay in response). I ordered a custom fit however still spent another $130 extra on alterations. Overall I'm excited for my big day in a few weeks.
I had a terrible experience with my dress I sent in my measurements and yet I still got my dress super huge and the lady tried to tell me that it was custom made if it would have been custom made it would have fit me and then I asked for a refund and the lady told me that I would only be getting 50 percent of what I paid for which was 170 dollars it's ridiculous I would not recommend ordering from this page!
I purchased this dress for my God daughter's homecoming. This was the only dress she wanted to wear. I was nervous that it wouldn't get here on time or I would need to have some alterations done. I contacted the staff here and they sent me a link on how to take her measurements. The staff stayed in contact with me throughout the process. Anytime I had a question they responded. The dressed arrived on time and I didn't have to do anything to it. She was beautiful!
I had a great experience! The dress fit perfectly although I did get it shortened because I am 5'2. Customer service was excellent and asked me my measurements right when I placed my order, even though I selected size 4 rather than custom. I highly recommend this company!
Excellent
Wonderful and great with communication. Came right on time
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Customer Service
1st and foremost I would like to make everyone aware of the pictures they are misleading! What I thought I was getting is a white and blue dress as pictured on the sight. In reality what I got was an all blue dress. I do still like it but the picture is misleading! So be clear on what u order and what color u want it! Good side customer service was great and I received the dress faster then I expected.
The dress was nice however I was surprised by the fabric. I expected a shimmer like not sequins. Also the ruffles at the bottom were not plentiful enough and had a flat appearance. But overall it was ok for the price
My experience was very Good! The dress came in a timely manner and you ensured that I ordered the correct size. Thank you!
The dress has sparkle flakes instead of it being sparkly velvet material but it still looks amazing!
very fast shipping and made my dress exactly how i wanted! fast replies and confirmed my sizes again to make sure it was perfect!
Great product, my daughter loved her dress. Thanks
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Communication was not great! It was just a little frustrating to communicate with them
Customer service experience is awful
I ordered my dress and was in communication with someone fairly quickly. All questions answered. Dress is made of great material. Very beautiful, as suspected! I had to have some minor alterations done, but that also was expected.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Thank you for a quick and reasonable turn around with my order. Dress looks great!
I ordered the dress for my little sister's prom and it's absolutely beautiful. She loves it!
Customer see was great. I sent in my daughter's measurements for the dress and the size she normally wears but the dress is still too small. It is a beautiful dress and we were hoping it would fit
Received my dress on time and quality was amazing! Thanks you!
All my questions were answered quickly.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Wonderful experience. Dress looks exactly like picture.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Buyer beware! Ordered a custom Prom Dress for my daughter's senior prom. When the dress came it's was the WRONG COLOR, WRONG MEASUREMENTS, and WRONG MATERIAL. The dress looked absolutely nothing like what was on the website. Had to scramble day before the event to buy her another dress. When I reached out for a refund I was told they were in Asia and it would cost me $40 to ship it back; they then said they could give me a $25 refund and I could resale my dress to someone. What? I wouldn't dare trying to sale that mess and why should I have to pay to return a dress that was NOT what was promised. Also what is $25 when I paid over $150 for the dress. This website is a scam, please be very cautious or don't purchase at all!
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Love it. Very happy with dress.
So beautiful I'm blessed to have came across this. Specially being a plus size lady
Ordered last minute for prom, came in 2 weeks. Quality perfect!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
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Customer Service
The lady Shirley was really nice with great communication and patient but I didn't like the dress it was 3 different colors.
Response from Ladypromdress Y. [LadyPromDress Rep] Responded on 12/29/22
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service