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Sammy Dress
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Sammy Dress

sammydress.com
Tennessee
1 review
0 helpful votes
Follow Macie H.
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sammydress.com has become one of my favorite online stores to shop. Not only do they have the cutest clothes and accessories, but the prices cannot be beat! I have ordered many times from this site and will definitely continue to do so!
I love the improvements for the user that they continually update. The newest is collecting S points, which can, in return, be redeemed for dollars off your purchase!
Shipping time does take a while (up to 2 weeks), but it is so worth it!
I am so glad I found sammydress! :)

Date of experience: November 12, 2013
Indiana
1 review
1 helpful vote
Follow Brooklyn C.
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Sammydress is personally my favorite website to shop for fashion. They sell the cutest things for the cheapest prices. Sammydress has earned my trust since everything they delivered was on time (or early) and in perfect condition. Also, they regularly send me promo codes through email, so I save a lot of money using sammydress.

Date of experience: June 23, 2014
Mexico
1 review
9 helpful votes
Follow Alfonso D.
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No customer service. As most comments here, I have been waiting for a package for over a month now. Their chat is never available, never a true response from them. I was actually considering buying more clothes, luckily enough I only bought two items. Will not do business with sammydress again.

Date of experience: October 13, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Alfonso D.
Thank you for being kind enough to tell us about your experience!
We did not live up to our own expectations and want to say how very sorry we are.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Could you please check your Sammydress account and answer to us?
Thanks a lot for your kind and generous support in our work!

Kind regards
Sammydress Customer Service
http://www.sammydress.com/

Indiana
1 review
0 helpful votes
Follow Kristina M.
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Great items for a great price!
April 21, 2015

I love sammydress probably one of my most favorite!

Sammydress.com is like none other! I love how cheap everything is, but the quality is always fantastic. Iv shopped here for over 4 years and don't plan on stopping anytime soon! I would definitely recommend Sammydress to anyone! Fast shipping, Great service!

Date of experience: April 18, 2015
Bermuda
1 review
0 helpful votes
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My first time ordering with Sammy Dress was last year. The customer service was awesome, they helped me with any question or concern I had pertaining to my order. We were really pleased with our order, some was a bit small with the sizing but we just knew for next time to order in a larger size. My overall experience was great, they have a great selection of clothes and I will definitely be a returning customer.

Date of experience: November 4, 2014
Canada
1 review
1 helpful vote
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I'm re-writing my review, the sizes are well off from what you'd expect, but if you look at the actual measurements vs what we'd expect extra large or XXl to be then they're right. The trouble is that they're calling what I would normally consider a small or childs size is an XL2 (XXL). These clothes are fine if you're a little person, but if you're a fully grown adult I would steer clear of these guys.

As for the shipping, I ordered tracking and expedite and it arrived in a bit more than 2.5 weeks. Still, if I can't fit into the clothes it's kind of pointless, do not buy from here if you're not a very compact person.

Date of experience: November 2, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Miles H.
Thank your for your message.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind sending us your Valid order number or ticket number by message here?
I will follow up your case and our team would solve it for you in the ticket.
Can you please send us your reply?
Thanks for your kindly understanding and continued patience.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/

Georgia
1 review
4 helpful votes
Follow Suzette T.
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I ordered a size XXL dress and a blouse, but received a size S. I have tried for a couple of months to get a replacement or refund and they just keep telling me that it would cost me too much to mail the items back.

They say that I received the correct size, but I've measured them and compared the measurements to their size chart. They are definitely a size small! I even sent pictures to them, but it didn't do any good.

They suggest I keep them and give them as a gift. That isn't an option. I'll never order from them again.

Date of experience: November 27, 2014
sammydress h. Sammy Dress Rep
over a year old

Dear Suzette,
Thanks for notifying us about the issue.
We will extend my sincere apologies for the problems you have experienced.
We are afraid that the Asia size you chose was not correct.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
You can tell us your order number firstly so that we can check and give you a better solution, please don’t worry.
Thank you again for bringing these matters to our attention again!
Best Regards
Sammydress Customer Service

New York
1 review
3 helpful votes
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Sammydress is a wonderful website. It's very cheap and affordable. I don't know why so many people are complaining. It just takes patience for the package to arrive, after all its being shipped thousand of miles across sea. When i received my package, i was really happy with what i got. The items were exactly like it is shown in the picture. Customer Service was really great and friendly as well. I had a problem with the tracking so i emailed them and they responded in less than 12 hours. I will be ordering from them again.

Date of experience: October 19, 2013
Canada
1 review
3 helpful votes
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Too small
November 25, 2015

As with many other reviews i should have read before I placed my order... the menswear is tiny. I ordered a large but dont even know any other grown men i could gift these shirts to... maybe a premature baby could fit them?

My wifes shirt was larger than usual too.

As for Quality... what you might expect from $8 shirts... crap

Date of experience: November 22, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Jeffrey,
Thank you for your important feedback and for letting us about your experience with us.
I want to extend my sincere apologies for the problems you have experienced.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/

New York
1 review
8 helpful votes
Follow Tom W.
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I placed two orders for men's clothing. The first one took 4 weeks to arrive, and one piece was missing, one piece was the wrong one, and all of them were marked the right size but all were 3 sizes too small. The second one is still in processing and it's been 5 weeks. Don't waste your time and money on this corrupt sales gimmick.

Date of experience: December 2, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Tom,
Thank you for taking your time to write your review.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Could you please offer us your order number so that we an check it for you?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Arizona
1 review
10 helpful votes
Follow BIAGIO C.
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I ordered different items hoping to have them before the holidays... after 5 days, my order was still in process status (I asked the items to be shipped in expedite way)... so I use their "complaint" system to ask what is the deal...(they claim to respond within 24hr) no response! In the meanwhile I navigate through Internet finding out all the horrible reviews... got that feeling "what have I done?" Plus I found out that the size I ordered were wrong (the default are size for China): I thought no problem, they have not sent the order out, so I change my sizes (using the same and ONLY WAY to reach out of them)... no response. Only today (3 days after my last complaint) I received multiple responses to my complaint... the most hilarious was "we just sent out your order, but if you like to change your size, let us know before the order is shipped out...!?!?
I would rate it "0" if I could. My regret was to find out about this scam before I ordered.

Date of experience: December 5, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear BIAGIO,
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please offer us your order number or related ticket number so that we an check it for you?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

Chile
1 review
2 helpful votes
Follow Clara M.
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I've tried a couple of sites for cheap clothes shopping and I was always concerned about security and product quality. Sammydress is probably the only web that has worked for me in both things until now. The prices are good, the range is great, and they have good loyalty programs to crowdsource real product images, so you can really see what you are buying most of the time. I've had issues like packages not shipped because of lack of stock and customer service has been super nice and helpful, so the overall experience has been quite great. Definitely recommend.

Date of experience: August 2, 2016
Nebraska
1 review
0 helpful votes
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I am so please with AL of my my shirts and a pair of leggings from Sammy dress. They've all became my personal favorites. I also bought a jacket for my husband. A camo one. And it's awesome! Fits him well and he loves it so much.

Will definitely be shopping at Sammy dress from now on. Can't beat the prices and the cuteness. :)

Date of experience: December 30, 2014
Utah
1 review
1 helpful vote
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Terrible
January 8, 2016

This was by far the worst shopping site I have ever used. It was my own fault since did not read the reviews prior to purchasing anything from them. Their sizing concept is horrible. I purchased an XL skirt for my daughter (size 16). When I got it I will be lucky if I can wear it (size 4). They weren't even close. And delivery, it took a month for me to get the skirt. My experience was not worth the cheaper pricing. And speaking of cheap, the quality of the product was horrible, and oddly, there were no tags with sizing, washing instructions, product materials, nothing. There is something not right with this company. Dont recommend going there.

Date of experience: January 5, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Cheryl,
Thank you for your feedback.We are so sorry to hear that.
About the quality and size issue, we need to check the detail information with the supplier to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
To send us a message. Our Customer Service Center will handle it accordingly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Canada
1 review
2 helpful votes
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What a waste of money...
January 15, 2016

All I can say is "Garbage" what a wast of money. None of the stuff looks like it does on the site and would not fit my 10 pound dog let alone my Wife or I. Half the order has not even arrived yet and I'm not holding my breath that it's going to show up or change my opinion.

What a waste of money...

Date of experience: January 12, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear John,
Thank you for notifying us of your complaint.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
Also about the delivery for your remain items, we are here to assist you to check it.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Illinois
1 review
0 helpful votes
Follow Dee L.
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Best Online Shopping
August 14, 2015

Great Deals. Sammydress.com has been a great shopping experience for me. When you find low prices, excellent products and easy to navigate website that's the place to shop. Anytime time of the day or night you can shop. This is probably one of the best discount online stores. Their customer service is amazing, email a question and you will get an immediate response and assistance what more can you ask for. The discounts are amazing, find anything you can dream up they have. Try a new style for yourself with breaking your bank. "I would recommend it to anyone."

Date of experience: August 11, 2015
Virginia
1 review
1 helpful vote
Follow Chamo A.
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First off, let me say that shipping is a huge concern when it comes to buying from China. I've tried a couple wholesalers out and SammyDress has been the most time efficient shipping my item out the fastest. Second, what you see is what you get, or in my case."better." I received the white bandage dress and it actually looked better in person. I also received 2 black dresses that were quite beautiful also. I can't wait on my black embellished bandage dresses coming soon! I have high hopes for them and I'm sure SammyDress won't let me down! I definitely recommend this site! They also have such a variety and their prices are unbeatable.

Date of experience: November 12, 2013
California
1 review
4 helpful votes
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I noticed that some people love SammyDress and others never go their orders and receive no reply to their messages. I am one of the unlucky ones. Does anyone have advice on how to receive customer service?

I finally received an answer to my complaint. A representative said they would return about 1/3 of the money I spent. The rest was needed for shipping and handling since I didn't pay for insurance. I have not yet seen even that reimbursement on Paypal. SammyDress would be a good deal if you got anything, otherwise an expensive mistake.

Date of experience: May 1, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Carolyn,

Thank you for your recent reviews.

We feel sorry for the inconvenience.

If you want to contact with us, please refer to http://www.sammydress.com/m-article-id-12.htm

Or you can provid us your order number and we will contact with for information.

Waiting to receive from you.

Best Regards
Sammydress Customer Service

France
1 review
0 helpful votes
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Pleasently surprised
November 25, 2015

So many bad reviews have been made about SammyDress and it made me wonder if the website was safe. So I decided to try it out, and see for myself. In the end, my experience was wonderful. Although, the shipping does take a little longer due to the service being International, it's not that big of a deal! Overall, the merchandise I received was what was described on their website and quality was good. Nevertheless, SammyDress was great with communicating when the order was ready to be shipped out (they sent pictures of each package). I truly look forward to purchasing more clothing from them.

Date of experience: November 22, 2015
New Jersey
28 reviews
74 helpful votes
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This site is obviously a scam. Websites that only take paypal and western union are fraudulent. These companies do not get your money back if you don't receive your purchase. I only purchase items with my wellsfargo visa, because they will get my money back. The clothes look cute, but it is definitely too good to be true.

Date of experience: April 30, 2013

Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.

service
1,245
value
1,231
shipping
1,264
returns
695
quality
1,200
+313