Sammy DressReviews 6,937
Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I ordered a hundred dollars worth of cloths. Paided 45 for shipping and handling. When it arrived there was a 40 dollar duty charge. Cant get a hold of anyone. There phone numbers don't work. It is a scam. They do sell cloths but they are cheaply made obviously by slave labor
I shopped a few times on sammydress and yes the delivery is really slow, it takes about a month to get to me, but so does every other delivery from China. The pieces look just like in the pictures. The quality is proportional to the price of the piece you are buying. Before purchasing always look carefully through the measure chart and which fabric the piece is made of, and it will turn out fine.
I ordered some items from sammydress and the order continues to say processing. Its been a while that it has been processing. After reading reviews I am a little afraid about if I will receive my items or not. Hopefully i do i pent about 70 dollars and 40 just for shipping.
Thank you for taking your time to write your review. We really appreciate the feedback.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your order, we have solved all the issues for you. Please kindly check your account about this.
I ordered, paid and waited for 2 months and didn't get things. Then they told me they gave me partial refund. It's been 5 months since I gave them my money and got cheated. Very unprofessional, rude workers and I wont ever buy anything from this site. I lost over 40$
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your order, we have sent you an email, please kindly check your email about this.
Me gusto mucho comprar en este sitio, quede bastante satisfecha con mi orden, lo único que no mucho me gusto es que el costo del envió es un poco elevado y que en ocasiones tienen los productos disponibles y después de hacer la compra te dicen que no están disponibles y eso es un poco molesto, pero por lo demás estoy muy feliz con mi compra...
I've been looking for Asian clothes that are modest and good quality but at the same time, affordable. I've been to different online store and sammydress.com caught my attention. I like how their website appeal to their prospective customers.
I have purchased two beautiful tops from them and I was never disappointed. I am planning to purchase again from sammydress.com next summer of 2014.
I highly recommend sammydress.com
He realizado ya varios pedidos, todos estupendos. Los artículos tal como se describían y gran relación calidad-precio.
I have ordered several times, all of them were fine. The items were as described with great quality-price relation.
I ordered 4 dresses for over $200 from Sammydress.com, did so prior to doing my research and was terrified after reading the reviews. Hopeful that I would just get my dresses and be one of the fortunate ones. I placed the order on October 3rd, and yes they certainly do not ship in a day and they should stop saying that. The order was acknowledged and billed instantly and I received a very well written welcome to the website. The order stayed in process for approximately 8-10 days (while I did my research and was certain I was crazy to have ordered from this strange website where no one was satisfied). Then surprisingly enough I received an email informing me that my items were shipped. On October 14th I received the items hand delivered by DHL, lucky for me I was home to receive it since it was Columbus Day and I was off from work. Yes, my items came in a bag and not a box... but it mattered not to me... I opened the bag and YES! The dresses were exactly as I expected... I was elated, the quality was great, they fit great, well made. I shop a lot on Ebay and other online stores and have grown accustomed to waiting for weeks for items to arrive, so I guess I was somewhat prepared for the wait. I also know that China has no quality control so I took my chances and hoped for the best. I have to say that I am a very happy customer. I would certainly buy again at sammydresses.com and would recommend them if you can wait the 2 weeks and pay the expensive expedited shipping. The prices are great and cannot be compared to purchasing at most other places. I can only speak about my experience and my experience was better than good... yours may or may not be the same... but... thats your decision.
I love this site! Everything is a reasonable price and it's well worth the money you spend. The arrival of the items is a little slow but again, its worth it for the quality of the clothes. Also, I love how you get points for shopping, which can be used as money toward an item. I love Sammydress.com and will continue to shop there.
Incredible! That is my favorit site. Everything that i want, i can find on it. Thank you, Sammydress!
Although there are many supposed five star reviews here... I think it is important to read the detailed negative reviews. Many people have had the exact same issues leading me to believe the nice reviews are part of the scam. Also, notice how unprofessional the responses [from sammydress.com] are improper English and say the same thing to each person no matter what someones issue was. A well run business wouldn't hire a representative that cannot properly communicate with their customers. Don't fall for it, people.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly gave me more information of your order, we will check it and gave you a solution soon.
I have always recommended sammydress until I made a payment for 3 orders by swift transfer last week. I sent a ticket with evidence showing payment. Up till now there has been no response ven though I have sent two other tickets and an e-mail Processing of my order has also not started. I am beginning to get really angery and if nothing happen soon, I am going to have to advise all the friends who have started buying there to probably desist.
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please kindly gave us your tickets number, we will check it and solve all the issues for you soon.
I wish I read the feedbacks posted on sitejabber earlier... I placed an order on Sammydress 1week ago, spent about 100$ and never heard from them! Never got a single email explaining why my order is still processing or why there's such a delay in the shipment of my items.
I've sent a ticket but no one answered yet. After reading all these complaints about sammydress I can't deny being kind of worried... I'm considering filing a claim with paypal and get my money back before it's too late (and if Sammydress won't ship my items within the next 2 days that's what I'm going to do)!
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Very good webshop, products came in good package, and in predicted time, quality of products is good regarding product price, i recommend this webshop to all.
I've ordered at least three times with Sammy dress and i'm loving it! Very cheap and affordable prices. I love that they have so many styles and trends to choose from, makes standing out easier. Like it, appreciate it.
I ordered my shoes 8 days ago and have yet to receive them. I payed 20 dollars extra to get them here in 3-5 days. If they do not give me back the extra money I spent to have them here sooner I will take this further, possibly suing for fraud. I spent extra money to have it here at a certain time. I really liked the site, a lot. But I hate this service.
Thank you for your review, and we are very sorry for all the inconvenient we cased. Regarding your order, we have solve all the issues for you, please kindly check your account about this.
I spent $182 on clothing from sammydress.com on Oct 4th and have yet to receive any information regarding shipment of the items, or a response from Sammydress.com to the three (3) tickets I submitted regarding this order. Their website states that you will receive a response to tickets submitted within 24 hours, but it has been multiple days since each of the tickets I submitted and still no response. My order number is MM**************. Their clothing looks very cute and I would much rather have my order than have to process this order as fraud through my credit card, so I am hoping they return my messages soon! But right now, it appears to be a scam.
EDITED 10/16 - The Sammydress representative commented below that they have emailed me to resolve the issues they are having with my order; however, I have received NO emails from the company regarding my order status and still have not received any replies to the multiple tickets I submitted through the website regarding the order.
Thank you for your review, and we are very sorry the inconvenient we cased. Regarding your order, we have sent you an email, please kindly check your email, and we will solve all the issues for you soon.
I bought many items in this site and the quality is great the items always come exactly as the pictures. I strongly recommend this site.
I'm so glad I read these reviews before taking a risk and purchasing. All that glitters isn't gold. Thanks you guys for being honest! Thank you for saving me my money and a headache. I'll be continuing shopping where I normally do.
I ordered a dress and a necklace from Sammydress.com. The items got here faster than I expected and the necklace was beautiful! It looks like an expensive necklace I have gotten tons of complements on it! I love it! The dress was a little big on me but I fixed it. Otherwise I loved the dress as well it was very cute and looked just like the picture. I will order from them again! :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have sent you an solution, please kindly check your email about this.