The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The items that I ordered, which were mostly hair accessories, came earlier than I expected, 3 weeks, and they were all safely packaged in one. All the items were in good quality and looked exactly like their picture. Will definitely shop there again when I have more money!
Es una excelente pagina! Voy comprando 4 veces y todos los paquetes me han llegado en perfectas condiciones
SammyDress is a SCAM! I ordered clothes 10 months ago and never received them! And they will not issue a refund! BUYER BEWARE!
I really love Sammydress, they have wonderful items that I haven't seen in stores or that are very expensive. Sammydress has great prices I've been pleased with every item I've received from them. They also have great customer service.
I love this site. The constumers have to be patient with shipping, they used to take about 1 month, but it's worth!
The clothes and jewelry have a good quality for low prices and the constumer service is very good, I have an issue (wich was my fault) two times and they give my money back quickly. I recomended this site to all my frieds, and they love it!
Muy buenos los productos. Excelente calidad. Y sobre todo muy lindos. Sitio confiable.
I bought there once and it was a great experience, I bought one necklace for my girlfriend which cost only 3 dollars and in my country it cost around 10 dollars! I will buy there on the future for sure! Very recommended.
One again, the items are very original! I'm pleased with the varied range of products selected by the site.
Yet, there is something that I would add regarding the availability of the products: the site says they are available, but once order, 1 or 2 days later, they are no more available which can be disappoiting.
I recommend Sammydress to friends as it is much more original than European online shops!
It is the second time that I have ordered stuff from Sammydress and I am very satisfied. The clothes, jewelry and accessories are of good quality. Both orders took about one month to be delivered, which is quite appreciable since I live in a foreign country. The support center is rapid and efficient. I would certainly recommend Sammydress!
Sammydress is one of the best clothing shops online with international shipping. I've done three orders and I am happy with the quality of the goods.
Sammy dress has a great customer support! My most recent buying experience was really smooth. I had a problem with some out of stock items, but they really focused in solving my problem and replacing for any other products that I wanted, since it was the same final value. Also they really respond you with REAL answers, not with those irritating automatic ones!
I LOVE buying stuff there!
I've ordered from sammydress on two separate occasions now. Not only was the products I received exactly shown on the website, they arrived rather quickly for being in another country. I've been happy with all the products I received, there in great quality and condition. I'd definitely recommend them to anyone, not only are they cheap but great quality.
I purchased some stuff worth $45, I'm suppose to receive them in 5-6 business days, its already 3 days and its still saying processing. I send email already to know whats going on with my stuff but it got ignored. I might give you 5 stars if i receive my items properly and on time.
My order number: M**************
Thank you for your review, and we are very sorry for the delay. Regarding your order, we have solve all the issues for you, please kindly check your account about this.
I wish I can give them no stars, my wife made an order from their website through my PayPal account. The very next day customer service send me an email saying they cannot process my order unless I send them a copy of my credit card and personal ID! Their reason was to "prevent credit card fraud".
I think this is what PayPal is for, and they have no business with my credit card and ID.
I replied to customer service but didn't receive any feedback, I immediately opened a claim on PayPal.
DON'T EVER BUY FROM THIS WEBSITE.
Thank you for your review, and we are very sorry for all the issues we cased. Regarding your order, we have solved all the issues for you. Please kindly check your account about this.
I just bought 3 items from sammydress maybe 6 or more days ago and today I came across this website. I've gotten worried about my items because even After 6 days, stays says processing. These critical reviews are truly scaring me. This is my first online order so I hope paying $40 to a fraud is worth it. If the administrator or head of sammydress reads this, I hope you do not cause any trouble to me or anyone else with the long shipping times and ignored responses. I have told many friends about sammydress saying that the clothes are reasonable and cute. Please do not make me regret telling my friends about you, sammydress. Just try not to ignore orders and their responses and do not make shipping time more than it should be. It even says on the site within 3-5 business days, the item should be shipped. My order number is MM**************. All I ask is that you do not disappoint me or anyone else with your problematic system
Thank you for your review, and we are very sorry for all the inconvenient we cased. Regarding your order, we have solved all the issues for you, please kindly check your account about this.
They suck. It says will ship within 24 hours, they lie. I ordered 2 items that were suppose to be ready to ship within 24 hours. The date I needed the items came and went. I check out my order and it stills says "in process". I sent them a complaint requesting my money back, then they ended up shipping it. I've yet to receive my order. Not worth the money.
Thank you for your review, and we are very sorry for the inconvenient we cased. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Placed a order in august and its october I need the dress the end of the month for a wedding. The tell me to look at my post office but how can I if there is no tracking nr. It patheric
Ms*******310****
Thank you for your review, and we are very sorry for all the inconvenient we cased. Regarding your order, we have sent you an email, Please kindly check your email, and we will solve all the issues for you soon.
I made my second order to sammydress.com, a dress and a sweatshirt.
Study carefully the conditions and once again I didn't mind the wait time that clearly indicates it will take to receive my order. I saw that the clothes were so absolutely cheap as to compensate for the cost of shipping, even with these shipping costs continues to be a cheap purchase. Analyze in detail the pictures of each product looking at the quality of the fabrics And the same way that happened in my first purchase, I wasn't disappointed at all, there are already two new orders and I will definately be buying again and again
I bought a lot of items from this site mainly clothing items for ladies. They were all great at very cheap prices and most of all stylish and to die for :) many thanks sammydress.com you're just great keep it up
I've bought accesories from this site and their prices are pretty good plus the shipping on most accesories is free. The quality of the products is good, specially for the very little they cost. I had to cancel one order and they did refund all of my money and didn't took more than a week. I guess my overall experience with them has been good cause I've learned how to order online from past experiences with other sites. I would recommend this site but I would also recommend people to get a measuring tape if you're buying clothes and to take your measurements to help you find which size fits you better. Also be very patient cause your items will arrive after 5 to 8 weeks after you order them.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for your review, and we are very sorry for the inconvenient we cased. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.