The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
It is a great company you'll find any piece of cloth you want! And a very good price, i love it! They support system is great and they are extremely warn when gicing you an answer!
I received a chiffon shirt a few weeks ago and I am very delighted with it. The quality is really normal, may be buttons should be sewed more tightly, but it isn't a problem.
The blue print is bright and beautiful. I will order more clothes as soon as possible.
"When I first found Sammydress, I was blown away by the pricing and the quality of items, at first i thought it was a fictitious website but i was still eager to try and so i did. As suggested by their pictures, its a site not to leave alone and a site to want all of it. Any first time viewer will say to themselves as i did no way these items could be for real for such a good price!
Happily, I picked out a few things (Seriously everything worth the price for my pocket on Sammydress). The shipping and handling charges were not steep but from the location to my destination its worth it all, reasonable since they're coming from China to the USA. NOTHING I SAY NOTHING would prevent me from ordering from them again, that's for sure. Dont get me wrong there was a few hick ups but Customer service representatives was always there to answer all my quesions on time. I received my items on a time expected before the day i want them for. If you want specific items for a big day/event, be sure to plan ahead.
Then came the big reveal! Of all the items I received, in terms of quality, appearance, fit, and the resemblance of the online look out products, every item would receive a big thumbs up. Nothing was damaged, well secured for the protection of their client's product. Thanks for that sammydress. The quality of the manufacturing/stitching was much better than I had even anticipated, and quality takes it all for fabric. Definitely material you can wash and wear again, and not have to worry about the whole thing falling apart on you after a period of time.
Sammydress came from no where to somewhere for me my experience has been pleasantly surprising and on target, and I plan on continuing to order from them in the future. Recommending persons are my targeting goal for sammydress, and to make sure tell all users to take and use the measurements provided for items and also to read the description thoroughly in ensuring they get exactly what they need!".
I love this site a lot! They do sometimes have their mistakes, but Sammydress has always been quick to fix the problem or get back to their customers with an answer. They have unique, soft, and comfortable clothing that is cheap, though the shipping can be a bit much. All of my clothing orders have lasted a long time through Sammydress! I've been with this site for about a year.
The only way to know an experience is to have one yourself and to form your own opinion. I would say to definitely check this site out and order something you're comfortable with buying! They have more than just clothes so there is something for everyone to choose from!
I hope this review has helped you with Sammydress.com! I love the site myself and will continue to buy clothing and other misc items because I love them so much :)
Sammydress is a wonderful website. It's very cheap and affordable. I don't know why so many people are complaining. It just takes patience for the package to arrive, after all its being shipped thousand of miles across sea. When i received my package, i was really happy with what i got. The items were exactly like it is shown in the picture. Customer Service was really great and friendly as well. I had a problem with the tracking so i emailed them and they responded in less than 12 hours. I will be ordering from them again.
I ordered 3 times and I'm so happy with all the products. It's a very good relationship quality/money (if you buy something too cheap you can't expect much quality, right?) but they have a lot of clothes for us to choose:)
They are precise, and always respond to every question that you do.
You need to pay th shipping but it's ok because the clothes are cheap.
I love this store and I will buy again soon.
They have really cool clothes and accessories for low low prices! The shipping is a bit slow, but the prices are so low it doesn't even bother me. (:
I ordered many time and I'm so happy with all the products.
They are precise, and always respond to every question you do!
They have amazing products and don't cost a lot.
I love this store! **
This site has amazing clothes for crazy low prices! They're good quality & have great customer service! I love love love this site
I ordered 2 dresses from this site. The prices are affordanle and the quality of clothes is great! I will be ordering more soob!
Es una de las mejores paginas en las que he comprado. He hecho varios pedidos y la calidad de la ropa es excelente, ademas de que ofrece los mejores precios del mercado. Sin duda es mi opción número 1 al momento de querer comprar ropa en línea. Sin dudarlo seguiré comprando con ellos.
Hello everyone, I ordered several things from this site that I recommend for sure. They are precise, and always respond to every question. My first purchase was a wonderful bag, now look they get shoes hat and coat, I would like to buy more...: D... so you would certainly recommend
I ordered many times on Sammy Dress and every time got an excellent service, I always check watts new and when i want to buy something new always go there to buy because they have amazing products and don't cost a lot. I really love this online store.
I like the fact that sammydress provides us clothes and goodies for a very low price.
It might not look exactly like the pictures, but the products are still very nice.
The shipping did took over a month, but it was worth the wait!
Will definitely order something at sammydress again soon!
THEY ARE THIEF!
I order on sept 22nd and EVERY item was in stock, I paid for expedited shipping and quick delivery so when after 2 weeks my status order where still in process I sent a ticket (the first of several) and they said that 3 of my items wasn't in stock (WHAT?) and they would get them on Oct14th. So I waited, remember I paid extra for quick delivery, and on Oct16th after other complaints they said that the items still weren't in stock and should arrive on Oct26th! Then I asked them to send me the in-stock items and refund the others and they said that I HAVE TO PAY EXTRA FEES BECAUSE THEY WILL SEND IT WITH DHL.
THEY'RE UNPROFESSIONAL, DO NOT BUY NOTHING FROM THEM!
P.S. If you go to sammydress.com the items that they said aren't in stock are still available and everytime I sent a ticket they took 2-3 days to answer,,,,
This dress is exactly what I needed to enjoy the summer. It is fresh and very well sewed. Has the ideal length for all the girls and is perfect for an outdoor party, a picnic or a walk to the mall.
The belt is also super cute and works well. Matched perfectly with the color of my sandal. I've used twice and received many compliments from everyone! I can not wait to come back to be hot in my city to use it again. The lace on the back gives a touch of romance to the look!
It is one size, but the elastic waist makes it serve for various sizes.
See the pictures as it is gorgeous!
Sorry for my poor english, but I needed to leave my opinion about this wonderful dress!
Thank you Sammydress for offering us a lovely dress with low price. I will buy again for sure!
I'm very concerned about this website. I found it searching online and thought that they have really nice clothe. I order on October 9th 2013 19:23:07 PM and today is October 18th and the order status is still processing.
Who long does it take to process an order?
Im starting to worry, is sammydress really a scam?
What do you guys advise me?
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Regarding your order, we have solved all the issues for you, please kindly check your account about it soon.
Great store! My order time was on June 26, and was shipped out on July 7. The package arrived in 32 days, something like that, and everything came in perfect conditions. I'm from Mexico, so, I think the shipping arrived on time.
I ordered four items: a ring, a watch, a bracelet and an item for nail art. I'm in love with all the items. The watch is absolutely beautiful!
Otherwise, the Costumer Service is so great. They are so gentil and everytime I had a question, they helped me.
I just made an order last week!
I love the amount of stuff they have on this website! I spend hours browsing their dresses. I bought one for a very reasonable price and it came within 2 weeks, thats not bad at all since Im saving it til Christmas. I even bought some shirts for my dad on this website. He loves how form-fitting and "hip" it is. Sure some orders take a month but for the price I pay I dont really mind at all.
**IMPORTANT EDIT**
I finally contacted their customer service and demanded my money back. They said my product had shipped and sent me an email with a tracking number and three phony links to non-existant Chinese postal companies. The tracking number they gave me is FAKE. It does not show up in UPS or FedEx tracking searches. I brought this issue to Sammydress's attention, and they said this:
"sorry as you did not pay the tracking number 2usd, so it was sent by unregistered parcel. So we could not tracked it in details. As you know this is unrigistered parcel. So it may more slower than other shippment."
None of this is right. It's a flat-out lie. I called UPS, FedEx, and USPS and they said there is no such thing as a $2 surcharge for being able to track a package, and there is no such thing as an "unregistered parcel."
***THIS COMPANY IS A SCAM. DO NOT GIVE THEM YOUR MONEY!***
This website is an absolute scam! I've been trying to get customer service on the phone or over chat but no luck. I was finally able to get someone over the phone today who informed me that my order status would be set to "shipping" today (10/17. I ordered my clothing 9/27), and it still is not being shipped. Do NOT use sammydress.com. I'm currently disputing my charges with my bank in order to get my money back and filing a complaint with the Better Business Bureau.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, we have sent you an email, and gave you a solution. Please kindly check your account about this.