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Sammy Dress
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Sammy DressReviews 6,937

3.6
sammydress.com

Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,245
value
1,231
shipping
1,264
returns
695
quality
1,200
GB
1 review
0 helpful votes
Follow Charissa C.
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I came across this online merchant through a friend's recommendation and I'm very pleased with the wide variety of clothes, shoes and accessories sold by it. I bought a sweater from them and was very satisfied with the item. I will still visit their website every now and then to look for suitable things for myself and would recommend this site to everyone.

Date of experience: January 17, 2014
GB
1 review
1 helpful vote
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I ordered several items from clothing to household and all of them where exactly as described. I was very pleased with the price as well as the quality of the product. For those of you who are not use to purchasing items from other countries, it is normal for shipping to take a while. They do have to go through US customs. I am pleased with this site and will continue to buy from them as well as suggest them to my friends.

Date of experience: January 17, 2014
Guatemala
1 review
1 helpful vote
Follow Jaqueline V.
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Mi experiencia ha sido muy buena! He recibido todo, siempre en buena calidad para su precio, el envió es un poco elevado pero es la única desventaja a mi parecer... estoy esperando el resto de mis ordenes. Compren sammydress es una buena opción :D

Date of experience: January 17, 2014
Bulgaria
1 review
0 helpful votes
Follow Sisi S.
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The things I received were exactly like in the pictures, they fitted me perfectly, and the time for delivery was exactly what I had paid for. One little thing they can improve is the information on item availability. But anyway, I will order from them again

Date of experience: January 17, 2014
AG
1 review
0 helpful votes
Follow Shelly G.
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I have no stars to give this website, I think well I don't think, I know they are scammers, and if I have to spend my last dollar to make sure that they pay for the $#*! they are doing I will, I ordered from these people, whenever you call the number in which they provide it just rings out, when I try to talk to someone online, they try and feed me with bull $#*!, I paid for expedite shipping and I don't know what they consider as expedite shipping, first they told me some bogus ish like O it take 2-7 days for processing and another some days for something else, I write to them via their ticket as they call it, and they take forever like a week or more to respond to your ticket and the ticket responses are automated responses so no actual information, then they going to say some items are not available, so if the items were not available, why didn't the so call online agent when talking indicated that, and if they not available why accept payment or take payment for something that you don't have, I find them to be scammers big time, another thing I paid for the shipping which was actually just the same amout as the cost of the items, PLEASE DO NOT ORDER FROM THIS WEBSITE! The US needs to get on this

Date of experience: January 17, 2014
BN
1 review
0 helpful votes
Follow Rahim R.
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A returning customer for my third order! The prices are good for people who look for neat looking shoes like I am. I minus the 4th star because some of the information in the website are often mismatched (e. G the colours are not the same as was told, even confused how did they named it blue when its looks more to green) I had little trouble in that. The provide fast shipping which is a major boost to me and have the right sizes of Asian men. Its a 4.5/5 to me.

Date of experience: January 17, 2014
Florida
2 reviews
1 helpful vote
Follow Lisa W.
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Order No
January 17, 2014

Order No.
MM**************

Today is the 17th of January. They took my money out of my account on the 6th of January and my order is still processing... I will never order anything else and will make sure to tell all my online shopping friends not to shop this store.

Date of experience: January 17, 2014
Pennsylvania
1 review
1 helpful vote
Follow Shawna S.
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Have ordered several things from sammydress.com and love them. Clothing is good quality for the price! Customer service is improving and the customer service reps are really nice! Have a good experience with them and definitely plan to continue shopping!

Date of experience: January 17, 2014
Germany
1 review
0 helpful votes
Follow Marinita M.
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It's a nice shop where you can find lots of different clothes with very nice prices and very high quality. I love this shop so much! :)

Date of experience: January 17, 2014
Portugal
1 review
1 helpful vote
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Comprei à pouco um vestido e fiquei muito satisfeita!
O vestido é lindíssimo!: D
São todos super profissionais e chegou exatamente um mês depois:)
Com certeza farei muitas mais compras!

Date of experience: January 17, 2014
Mexico
1 review
1 helpful vote
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I ordered many sweaters and dresses from this site and except for one order (because of the italy's wrong shipping service here in sardinia) i've never had problems with their shipping or quality. Very satisfied with their service and their fast answers I am for sure going to order other things by their site. Thanks sammydress:-)

Date of experience: January 17, 2014
Kuwait
1 review
0 helpful votes
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So far so gud...
January 17, 2014

So far so gud... i have given my order and expecting ma order last of this month, so hope i get it on time and hope will not experience the trouble which other people are facing

Date of experience: January 17, 2014
Georgia
1 review
1 helpful vote
Follow Lynesia S.
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I placed my order for 16 items on 1/5/14 from Georgia/USA. Order #MM**************. I received 7 of those items(2 very bad quality) with no mention of where my other items are. I was charged the full amount. I have put in 2 ticket numbers with no response from either one. The number to call that they have listed constantly rings then goes busy. NO HELP AT ALL! I am out of $300 right now. I paid thru Paypal and have filed a dispute. Will not buy from again.

Update on 2/3/14. I filed a claim thru Paypal and received my refund for the items not shipped. SammyDress would respond until I got Paypal involved. I will never purchase from them again.

Date of experience: January 16, 2014
sammydress h. Sammy Dress Rep
over a year old

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Regarding your order, we have replied your tickets, and we will gave you the solution soon.
Please kindly check it.

New Jersey
2 reviews
4 helpful votes
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ID: T*******446
January 16, 2014

ID: T*******446

I ordered a coat from this site and paid for 2 day shipping. Its been weeks now and I've written to customer service more than once and haven't gotten even a reply. I did get a notice that they have received my payment and I would recieve a tracking number. I have received nothing. No reply to emails. No indication my coat has even shipped. Nothing. I'm highly disappointed!

Date of experience: January 16, 2014
sammydress h. Sammy Dress Rep
over a year old

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have full refund to you, please kindly check your paypal account about this.

Maryland
1 review
0 helpful votes
Follow miss a.
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I am thankful for sites like this. I was very tempted to order from Sammy Dress. But i can see they are illegitimate. Some Legal action involving the US Federal Government will have to be done. They need to be investigated. Because Sammydress is scamming people out of money. I think the US National News should do a report on these Asian clothing sites that scam Americans out of money offering cheap merchandise.

Date of experience: January 16, 2014
Ireland
1 review
1 helpful vote
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So, my story
February 1, 2014

So, my story.

Ordered on December 27th and received my coat a month later.

No reply after 24h as stated on the website and I am pretty certain I would have had to wait longer had I not complained.

Mixed feelings here, but I probably will not be ordering again unless I find something I am prepared to wait a long time for...
Ruth

Date of experience: January 15, 2014
sammydress h. Sammy Dress Rep
over a year old

Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to extend my sincere apologies for the problems you have experienced.
We have checked your order and ticket, have replied your ticket and gave you a solution in it, please kindly wait.

Canada
2 reviews
0 helpful votes
Follow DesRee K.
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Well I can't really say anything about quality or sizing of any of their products due to the fact that, I HAVEN'T RECEIVED ANYTHING YET. I ordered on November 30, and they told me it got shipped on the 5 of December. It's not January 15th and I have received absolutely nothing. On top of that when I try to write to them through the support center, it asks for your order number, and when I try to put in the order number they gave me, it says it doesn't exist. I'm in Canada and from all the reviews I read or viewed they said it didn't take long, but this wait is ridiculous.
Edit: Recieved my things on the 16th of January, the pants are smaller then they said they would be, its like the size for a child, but the length for an adult, and you can see right through them. The other pants just had strings hanging alllllll over them.

Date of experience: January 15, 2014
sammydress h. Sammy Dress Rep
over a year old

Thank you for taking your time to write your review. We really appreciate the feedback.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.

Ireland
1 review
1 helpful vote
Follow jones m.
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Ok so I decided to place an order with this site, knowing nothing about them, on the 6th December (was a Friday evening). After my payment went through (I always use PayPal when buying on the internet) I decided to look up some reviews. I didn't know what to expect but about 80% of the reviews for this site were terrible! On the 12th December my order was shipped ( they explain on the website why it takes so long for orders to process) and I was delighted to hear that mu package (containing 2 items - a jacket and red heels) was on the way to Ireland! I was unable to track my order and I decided that instead of fighting with them and trying to get my money back (which never happens with thess sites, you never get refunded) that I would just wait it out for my package to arrive. My package arrived today (14th January 2014) which is actually really good timing considering some items I buy from UK retailers such as boohoo can take up to 3 weeks to arrive. I paid for flat rate shipping (cheapest). However I got a text from my mam today telling me that customs had to search my package and are charging me an extra €13.62. I was so excited that my package had arrived that I didnt really care but I don't know is that complication Sammy dress' fault or is it that Ireland is too strict. Would be something to keep in mind for again though. Ok so the quality of my jacket is really good. I wear a Uk size 8/10. But I bought the jacket in a large which actually recommend s a UK size 12/14 but I went ahead with the large just to be sure. The jacket is kind of tight! Especially across the chest and I am naturally flat chested so I would recommend to get a few sizes above your own just to be sure. Quality is excellent I have to say its as good ad I would get over here from shops such as penny's(primark) or dunnes stores. Shoes are perfect size and I got then in my own size ( a five) so I hope this helps anyone considering buying from them. I have to say I was pleasantly surprised and I absolutely love the shoes. They are so cute! Just keep in mind the price of p&p, possibility of customs charges, use of PayPal and definitely the sizing before you order. Also expect a fairly long wait if you order more than 2/3 items! Hope this helps!

Date of experience: January 15, 2014
Canada
1 review
0 helpful votes
Follow Grace C.
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DO NOT order from this site. They always tell you it's out of stock and drags on the order forever.
I ordered my stuff in Sept 2013 and still not received anything! One of the item they said they will refund me but after 1 month I still don't see money going back to my credit card!

Even if you pay premium for shipping (DHL) when they ship you the backorder stuff, they use ground shipping again... which takes months to arrive or no arrive... like my stuff.

This is such a poor website! Horrible!

Date of experience: January 14, 2014
sammydress h. Sammy Dress Rep
over a year old

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Please kindly gave us your order number or your email address, we will check your order and solve all the issues for you soon.

Colorado
1 review
1 helpful vote
Follow corine b.
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I ordered on 1/9 abd recieved my stuff yesterday 1/13. After reading all of these reviews I was thinking I shouldnt be expecting anything. The one size fits all jacket did not fit my bust area, the shoes and dress fit perfect. I ordered from Colorado, US.

Date of experience: January 14, 2014