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carrie g.

Contributor Level

Total Points
264

2 Reviews by carrie

  • LoneWolfTradingCo

5/15/16

I ordered 2 things from this company. They contacted me to say the jeans I ordered were out of stock and asked if I'd like to switch them for a similar style of jeans. OK, sure, all is well and good... When the jeans arrived I immediately got an e-mail with a tracking number and receipt for the OTHER item I ordered which was a pair of boots. So I contacted the company. I got no response. I contacted the post office and concluded (exactly what I thought) that Lone Wolf Trading Co. (clothing and apparel) had mixed up the tracking number. After waiting and a few more e-mails I got a response that said "I will be in touch with you later today with a resolution" from Angel Eggebraaten, Operations Manager. I thanked her and waited... and waited... and am still waiting with no response even after inquiring once again about it 2 weeks after she had sent that e-mail stating she'd be in touch THAT DAY! I feel like this is a scam and I recommend you steer clear of ordering anything from this company.

  • Sammy Dress

1/16/14

ID: T*******446

I ordered a coat from this site and paid for 2 day shipping. Its been weeks now and I've written to customer service more than once and haven't gotten even a reply. I did get a notice that they have received my payment and I would recieve a tracking number. I have received nothing. No reply to emails. No indication my coat has even shipped. Nothing. I'm highly disappointed!

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have full refund to you, please kindly check your paypal account about this.

carrie Has Earned 4 Votes

Carrie G.'s review of LoneWolfTradingCo earned 4 Very Helpful votes

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