The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I simply love this site!
I ordered now for the second time and I definitely will order another time!
For the customer service I already want to give a rate of excellent: D
If I contact them for any question they give feedback within 24h!
The only minor thing for me is that they have not much clothes in my size (110cm bust size) but for the rest of my family (clothing), practical stuff, brooches, hair-jewelry, bags, shoes PERFECT!
I advice everyone to take a look and I know for sure you will buy something.
In short: perfect service, good quality!
I have made a couple of purchases at sammydress.com and I love my items. For the price of the item this site is really valuable. Also the support center is very helpful and the people there are really kind.
Because I bought some jewelry a first time and that was very satisfied, I ordered a new package. I bought this time also only jewelry and like last time, they didn't disappoint me. The order arrived on time, they respected the scheduled time, the quality was good; I have nothing to complain about! Thanks again to Sammydress.
This is a legit site. What you order is what you get. Their clothes are cute and cheap. Customer service is also good :)
I have purchased lots of stuff. Material is fantastic and prices very reasonable, for a person who wears size 8/10 is awesome. I am 10/12, the stuff one size fits perfectly, while the others are a bit short or a bit tight; fortunately my sister wears size 8, so she had time lucky her! I had a damaged item, and sammydress refunded me very soon. Customer service is also grrrreat! I have ordered again and told friends that have ordered too from Sammydress. Thankyou for existing!
For the price of the item this site is really valuable. Also the support center is very helpful and the people there is really kind.
They were a bit slow with the process of the order because some products were out of stock, but i wrote to the support center they fixed the problem and refund the cost of the unshipped products.
I HATE THIS WEBSITE! I ordered a pair of shoes and earring on the 25th of September, and I STILL HAVE NOT RECEIVED THEM. I began emailing them in November, again in December, and now everyday because they always respond late and have still not given me any real information. They told me check my post office, my order wasn't there (and I shouldn't have even had to do that because it was supposed to be sent to my house), and then they asked if they should resend it or refund. Obviously I chose a refund and now they're saying they'll only give me half of what I paid them. IT IS UTTERLY RIDICULOUS
Probably the WORST site to buy clothes from, avoid at all costs!
However, I did submit a ticket and got a reply within 24hours - although they did answer ignoring my question about out of stock items - I replied asking the same question again to only be told more than half of my order was out of stock. This is pretty unacceptable and they should have made this clear before we even get the option to add to our baskets!
So much inconvenience and I will never be using this site ever again and will be making sure none of my friends and family use this site.
I have asked for a full refund - still waiting on a reply.
Order no. MM**************
I purchased a great deal of items of clothing etc from Sammy Dress over the last month. Sweaters, leggings, jackets, watches, wigs. My experience with Sammy Dress can only be rated as excellent.
Style and selection of clothing. Wonderful. Very modern, cool looking stuff.
Quality (stitching, fabric etc). Very good, as good as any other reputable or brand companies I've bought from.
Price: FANTASTIC value for money.
The prices, are very, very good! (Much better than other stores like ASOS etc). You get better value for money with Sammy Dress in my personal opinion.
Their was a delay with delivery for some of the items I got - but as a Trade off, for a better price, wider range - it's worth the wait. I found their customer support service excellent. I got responses within an hour or so. And I'd like to make a personal plug for Candy in customer support at Sammy Dress, her service and efficiency is A grade! I'll continue to shop at Sammy Dress and recommend it to all my friends.
This website is great! Everything comes in the mail perfectly and the items are amazing!
I have ordered a few times from Sammydress and I am very happy with the service and overall products I receive.
They're great items for the price and I will certainly be buying more items!
Wow I wish I would have read before I ordered on 1/13/14. I am hoping I receive my merchandise before the 25th of January which is my birthday thats why I ordered the merchandise. Now I feel I wont receive it on time. Very disappointed. My order still shows pending. M**************
I have already bought in this site three times and I am very pleasant with all the products, the quality is very nice and the price as well. I am pretty impressed about the service they provide if I have to compare it with other webpages services.
I like sammydress! I live in usa and I have ordered three times total and I have received all my stuff! Sometimes when they are out of stock they ship the missing item later or offer full refund and thats ok with me!
sammydress.com is an awesome site. I love how it has so many types of Korean styled clothing and accessories. The prices are pretty cheap and the items are high quality. Best of both worlds.
First time i did an order on sammydress and i am really happy to find great items! The plus of this site it is i could find girly shoes in small size :) so coool! Here in France it is not possible to find the ideal style. Moreover i was surprised by the cheapness and quality of the items. I will order again even if it takes a little bit time! Thanks a lot!
Sammydress is a whole sale site based in china. Because it is wholesale, the clothing and other merchandise is very inexpensive. The first time I ordered from them it took a while, but as I said they are based in china. I did not expect the quality to be too great, since it is so inexpensive but it was actually really god quality clothing and jewelry. I have been shopping sammydress since! Most whole sale shopping is only available to store and business owners to order in bulk, but you can order one item at a time if you want from sammydress.
Sammydress is the best website for clothes I have ever visited. They get bad reviews sometimes because of the shipping times, but what people fail to understand is, they are based in CHINA. It will take a bit longer for items to be shipped to you. But, trust me, it's 100% worth it. As long as you DON'T PANIC and let them get your order together you will not have any problems. If something goes wrong they will refund you. The key is communication.
I only shop at sammydress now. They have clothes with designs that can not be bought over in the U.S.
Sammydress has beautiful clothes for cheap prices, yet they are also of very nice quality. They constantly update with new clothes every day, unlike U.S. webstores which updates every few months.
I highly recommend you shop here. The customer service is amazing as well. They reply in 24 hours, and love to address whatever problem you have. I've spent 1000$+ on sammydress and I have never been disappointed. If you are looking for gorgeous clothes for cheap that can't be found anywhere else with a bit longer ship time, you HAVE to shop here!
I have ordered 4 times to sammydress without any problem, I received my orders on time and in good conditions, I like the clothes they have for men and I will continue buying on this site, I would recommend sammydress to everyone!
I love sammydress, ive purchased quite a few items now and they are lovely. Very happy. I think im addicted to sammydress now :)
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/