Sammy DressReviews 6,937

This is a TOTAL scam! Ordered $121.00 worth of stuff on 10/8. Just like many others that aren't flat out lying (IMO) they only informed me that 3 of the dresses I ordered weren't available when I questioned the status of my order over a week after placing it. The they just never wanted to ship the items that were allegedly available. Finally, 3 weeks later, I told them to cancel my order and refund my money. Now, their customer service link doesn't work for me anymore. LOL Whatever! I seriously doubt any of the positive reviews about this company. This was the first time I ordered from them and (obviously) will be the last. Sonya :)

How do i get customer service? This place is hoaky and live chat is off and i cannot find an order number and its been a month since the order as placed.

Eu comprei 2 facturas com um valor apróximado a 170 USD no dia 13 de Outubro, escolhi os artigos que gostei na página e efectuei o pagamento, horas depois recebo uma mensagem a dizer que alguns dos produtos que escolhi não estavam disponíveis em stock, pelo que, tinha a opção de escolher outros ou esperar, eu optei por esperar até o dia 21, contudo há uma calça que só fica disponível no dia 31, eu enviei uma mensagem para trocar com outro item, mandaram me escolher, o que escolhi também dizia no site que estava disponível enquanto não tinha em stock, a minha experiencia até agora com esta página está a ser HORRIVEL! Eu faço compras online ha mais de 10 anos, nunca vi um serviço de atendimento ao cliente tão lento, desde sábado que não me respondem a uma mensagem. Como é possivel dizerem na pagina que um artigo está disponivel em stock e depois dizerem que afinal nao está? Pessimo site, nao recomento a ninguem!

This is a scam. I never received my order. I inquired the status of my package several times because the website kept showing that it was in process. I finally got in contact with someone who said it had been delivered. I told them I didn't get it and the graciously offered to ship it again if I paid a fee. When I asked how is it delivered if it still has a status of processing, my call was disconnected. I would never recommend or so from this crappy company again.

They had a lot of cute clothes on the website. I placed an order but realised after I submitted it that I ordered the wrong size/colour. I contacted them immediately and they were very kind and fixed the issue quickly. However, I placed my order 25 days ago and it still hasn't shipped yet. I also paid extra for expedited shipping and insurance. I doubt it usually takes this long and is probably because they had to fix my order.

I'm little disappointed with Sammy Dress.
In my first order, everything was ok. I was satisfied. But in my second order, i didn't receive 2 products (was 4 products) because they wasn't in stock. They tell me that sent my products, but I don't receive yet. And I don't have the number track to verify because they don't gave me the number. I have paid for the tracking number because I though that all products was sent together, but they divided the order and in the second part they didn't gave me the tracking number.
I'm waiting for my products yet and I hope to receive that.
Order Information: #MM************** on May 09 2014

I have ordered some stuff since October 6th, it is October 26th and they haven't arrived yet. Besides, you are going to split my shipment (which I appreciate) and you will send me some stuff now and the others after you have them in stock. I bought my winter clothes with you guys, because it seemed to be the best option, and I just want my items before winter and cold will come.
However i like the attention you have give me, you always answer me very kind and polite.
But honestly I was expecting more about this online shopping experience.

I ordered a trench coat from Sammy Dress. Shipping took write a while, but that was expected it's coming half way around the world from China. The quality was excellent but it was just a little too small in the shoulders. I'm guessing this is because people in America are bigger. They were great to work with me to get me another jacket. Double check the size measurements and order a little bigger. I usually wear a large and had to order a 3XL.

I didnt have the best expierience with sammy dress. I ordered a decent amount of items from them that never shipped out after 3 weeks of waiting. I emailed them on the matter and I didnt get a responce in whhat I felt was a timely manner, So I emailed again asking for them to cancel my order and issue a refund. I got a response to this email pretty quickly and the refund only took a few business days which I was surprised by.