How sad... you open up a new store and there isn't one REAL PERSON register to allow people to ask any questions to to possibly get thanked for stopping in the new store and most importantly... i had to wait for help with no one in the store to have a worker not be able to scan an item that she said never scans and I ended up putting it back. You guys lose I'm never coming back. Pathetic customer experience... sadly businesses forget a business is all about the customer.
Dear Barbie,
Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience.We really want to work with you to make this right.
Once you placed the order, you can find your order number in your account on our website, please check again and tell us your order number so that we can check for you, please don’t worry.
Thank you again for bringing these matters to our attention.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Sammydress Customer Service