Sammy Dress

Sammy dress è un sito online ove è possibile acquistare vestiti, accessori e oggettistica. La qualita' dei prodotti è molto buona, soprattutto per quanto riguarda i gioielli.
Sammy dress is a website where you can buy clothing, jewelery and homeware. The quality of produtcs is very very good i love it soo much.

I ordered what looked like a beautiful lace dress but what I received bore no resemblance to it - the 'dress' I got looks like it has been badly made from chopped up lace curtains:

At the neckline, the lace is just chopped off and left to fray and is badly stitched to the nasty thin nylon lining matetial; the seams do not match so there is a 2cm difference between the shoulder and dress front panel; there is NO fitting - no darts, no shaping, just a gathered 'bag' of nylon lace stitched to a shapeless, messy, badly made 'bodice'. The 'underskirt' is simply a piece of thin, NASTY nylon lining fabric which only comes halfway down the skirt.

It looks like they take images of real, good quality items and then make their own rubbish versions of them to sell.

As soon as the item arrived and I realised it is unwearable (2 days ago) I contacted the Support Centre to request a return and refund. I sent photos of all the appalling examples I mentioned.

Their reply? 'We think this defect is small so we only offer 10% refund.'

So my advice?

DO NOT buy from these people - the images are NOT what you will receive. And ignore the 'we are so sorry' replies after other complaints, they do NOTHING about customer complaints, you certainly won't get your money back and believe me, you'll want it back!

I'm going to make a video of the disastrous dress and upload it to YouTube within the next day or so, as the image really doesn't do it justice - it is unwearable!

Pros:
Everything they listed is cheap cheap cheap, and the models in the pictures always always cute cute cute which makes me want to keep buying.

Cons:
* Shipping process time is SLOW! The more you order the slower they process your order.
* Custom brokerage is HIGH! They declared full value of the package - they gave promotion discount, so you would think they will report the value after the discount, right? NO~ they don't, so each time it costs me around $50 bucks just so I can receive the so-called "cheap" clothes - not that cheap anymore if you add all the costs together.
* No payment confirmation ever emailed to me
* No shipping delivery notice ever emailed to me - I have to keep logging into their web to check if my order was sent
* No notification ever sent to me in any way regarding out of stock item - guess what, there's always at least 2 items in my order that's "out of stock". And if I didn't message them, they probably just gonna let it go
* Refund policy is LIMITED and SLOW - they promise to refund you rather quickly though, yet nothing really happens unless you really pushes it

Overall:
Waiting for my last refund, and that'll be it for me, don't wanna go back to their site, don't recommend anyone to shop from them unless you like the risks and enjoy people jerk you around!

*** For those who loves SammyDress and claim that they never had a problem with SammyDress yet, keep ordering and ordering a bunch of items from them~ Go ahead, and good luck with that!

I have place 5 orders totaling US$370 in the last 2 months. I am overall satisfied with my Sammydress experience as follows:
SERVICE: 4/5 stars
There were several popular items I had ordered that were out of stock. I received notification of this and was told I could either have a refund or wait until the item was restocked. I wanted my item so I chose to wait. I was informed when the items were restocked and shipped.
I emailed inquiries concerning product details for 4 items prior to placing my order. I received 2 responses only. I ordered the 2 products I received the information about but declined to order the other 2 due to lack of information.
I understand that Sammy has many suppliers and I appreciate that they quality check my items before shipping them to me. To me that quality assurance time is worthwhile as it circumvents any exchange hassles and future waste of my time.
PRODUCT: 5/5 stars
I am happy with all of my purchases.
CONCLUSION:
No new business is perfect and all companies need time and honest feedback to work out issues. I will continue to do business with Sammydress and wish them success.

THEY SEND WRON ITEMS, FAULTY ORDEER NUMBER THAT DO NOT WORK FOR RETURNS, DO NOT ANSWER THEIR PHONE, DO NOT ANSWER THEIR CHAT, AND SEEM TO BE SHOWING UNPROFESSIONAL BS. TACTICS.

IF THEY CONTACT ME... I WILL SEND NEW POSITIVE EVAL.

SAMMYDRESS responded to my review. I fully stand by these comments.
I received the first half of my order two weeks after placing it. The garments were wierd and disproportional. I emailed to cancel the remaining items. Spammy dress ignored my email and shipped the remainder to me 12 days later, claiming they were too busy to read the cancelation email even though they had replied to it! I have filed formal complaint with the Internet crime force, IC3
BEWARE THE GOOD COMMENTS ON THIS SITE. SAMMYDRESS POSTS THEIR OWN.

My 2 commands on the website sammydress was perfect ( clothes and jewels) the products looks like the photo and the price was amazing! I recommande sammydress because i have no Any problems
Mes 2 commandes sur le site sammydress étaient exactement ce que je voulais ( j'ai commandé des vêtements et des bijoux) les articles sont conforme aux photos aucune mauvaise surprise et les prix sont incroyable! Je vous recommande ce site et pour les tailles si vous lisez bien les conversions de taille (chinois et européen par exemple) vous n'aurez aucun problème