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Sammy Dress
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Sammy Dress

sammydress.com
Italy
1 review
0 helpful votes
Follow Francesca F.
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I casually found this website on the Web
September 13, 2014

I casually found this website on the Web.
I purchased just a necklace first and then I made a lot of orders because their products are wonderful. I really love sammydress!

Casualmente ho trovato questo sito navigando su internet. Inizialmente ho comprato solo una collana, ma appena l'ho ricevuta ho effettuato tanti altri ordini.
Amo davvero questo sito: ha ottimi prodotti e a buon prezzo.
Davvero raccomandato!

Date of experience: September 10, 2014
North Carolina
2 reviews
0 helpful votes
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Everything I have purchased has been nice fits so comfortable. They have responded to my question or matter swiftly with care.

Date of experience: July 19, 2017
Estonia
1 review
1 helpful vote
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Hello,
December 3, 2013

Hello,
When our parcel finally (almost 1 month) came to ESTONIA CUSTOMS the did not found AN INVOICE from you.
Please send us IMMEDIATELY our parcel's invoice WITHOUT shipping fee. We need it for customs. Because before that we can not get it.
Please do it immediatly, because I ordered thing for my wedding, what will be very soon and you were VERY LATE with sending a parcel.
You sended items in 2 parcel. We also can need know in what parcel what items are (for customs as well).

We also wait for money (with shipping fee we paid for them as well) for 3 items you did not sended to us.

Regards,

Veera

Date of experience: November 24, 2013
sammydress h. Sammy Dress Rep
over a year old

Thank you for your important feedback and for letting us about your experience with us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We have partly shipped out your order, the tracking numbers are EE962051015CN and EE962052064CN. Please kindly wait for more days about your packages.

New Zealand
1 review
1 helpful vote
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Very great avenue for online shopping, products are really what they appear to be.
Would highly recommend this site to everyone.!

Date of experience: December 17, 2014
Uruguay
1 review
0 helpful votes
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Really a very good option to purchase on the web, prices, information, good care, it is highly recommended, congratulations Sammy Dress!

Date of experience: January 14, 2015
Pennsylvania
1 review
1 helpful vote
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Never again
April 7, 2016

Took forever to get it... Poor quality... Size off mark. I got one size fit all---to small for me---I'm a medium.

Date of experience: April 4, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Patricia,
Thank you for your feedback.
As for size and quality issue, we will check it for you.
We are willing to resolve this issue to your satisfaction. Unfortunately, we cannot find your order record in our system with the number M1603******380953 you have offered.
Would you provide us your valid order number and detail information about the issue please?
"For any issues, please send us a message: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly and resolve the issue swiftly"
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/

Virginia
1 review
0 helpful votes
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Lots of fun clothes!
October 2, 2015

They have fun and stylish clothes at a very reasonable price. Their customer service is always polite and eager to help!

Date of experience: September 29, 2015
Oklahoma
1 review
2 helpful votes
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After refunding me only half my money because I didn't get my order in time nor as described they asked me to do them a favor and update my review. But I don't need to update it when facts are facts. I won't lie. I paid $30 extra for fast shipping because we needed the dresses for a upcoming wedding. They came in too late so we had to spend more money and I didn't have the money to buy another dress since I wasted $83.00 on Sammydress.com. They came in finally when it was too late and they weren't as described and two were missing a button. They finally replied after making a review on the internet because trying to contact them personally never helped. They refunded me half my money and told me that it would cost more than it was worth to ship them back so to keep the dresses as a "gift" from them. One if isn't a gift when I paid for them and they one refunded basically the shipping price and the tax and shipping insurance. Two 4 out of the 5 dresses I still paid for after a crappy refund aren't even my size so how is that a gift? Then they continually asked me for a review update and said that if I updated my review it would push them to make improvements but shouldn't they do that without a good review? Sammy dress is a scam so they can keep your money even with a refund. They don't try to solve stuff if so they would refund all your money and fix their problems so people are actually happy and come back to order more stuff.

Date of experience: April 12, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Abigayle,
Thank you for your review.
It is never our intention to upset any customer. We will try our best to assist you in this issue.
As for the issue, we will check it for you.
Our team has sent you several messages to offer you the resolution. Unfortunately, we have not received your reply yet.
We would be really appreciate that you can take your time to reply us.
Thank you again for your time.
Sammydress Customer Service
http://www.sammydress.com/

Illinois
2 reviews
3 helpful votes
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Size up!
December 25, 2017

Love the clothing and the price but size up at least two sizes! Shipping is slow so be prepared to wait.

Date of experience: December 22, 2017
Brazil
1 review
2 helpful votes
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Hello first of all I want to make you aware that my opinion is true and personal with my experience of the SammyDress store.
I chose three vintage dresses and a midi skirt, all arrived in good time was very fast delivery, I was not taxed, and love the chosen models.
The dresses and skirts are of great quality, the fabric is very good, leave nothing to be desired and the clothes are identical to the site.

Olá antes de mais quero deixar ciente que a minha opínião é verídica e pessoal com a minha experiência da loja SammyDress.
Escolhi três vestidos vintages e uma saia midi, todos chegaram em ótimo tempo foi bem rápido a entrega, não fui taxada, e ameo os modelos escolhidos.
Os vestidos e saias são de ótima qualidade, o tecido é muito bom, não deixam em nada a desejar e as roupas são identicas ao site.

Date of experience: September 1, 2017
Pennsylvania
2 reviews
3 helpful votes
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So I saw this website advertised for cute bathing suits on Facebook, I order 2 pairs of shorts, a shirt, and a swimsuit. First, it took FOREVER to get here. And shipping is a lot. BUT THE WORST PART IS- I RECIEVED the items and the shirt I got is supposed to say "Aint no wifey" and it says "W't no wifey"? And then the shorts did not have holes to button them so I HAD TO CUT OUT HOLES TO BUTTON MY SHORTS. Also the bathing suit wasn't there. Horrible customer service too, DO NOT ORDER.

Date of experience: June 16, 2014
sammydress h. Sammy Dress Rep
over a year old

Thank you for your review, and we are very sorry for all the inconvenient we caused. Regarding your order, we have sent you an email, please kindly check it and We believe we will help you solve all your problems there.

New York
1 review
2 helpful votes
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All the good reviews are bots obviously. Do not fall for it. Lol. I even seen one from a man saying the wedding dress fit great. Really? Wow lol.

Date of experience: November 22, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Customer,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
I want to extend my sincere apologies for the problems you have experienced.
For the issue you have mentioned.
Could you please provide us with your order number? And then we will check and resettle the issue for you.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
Sammydress Customer Service
http://www.sammydress.com/

Indiana
2 reviews
0 helpful votes
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The first thing I ourder was to big and it didn't come with all my items but I didn't complain took that one as a lost... The 2nd thing I order was multiple items Sammy dress charged me twice for the same items but two different price... WTF I was like no big deal let me contact the seller since there's no cancelation I kid you not I called them for 3 days straight n all I got was a busy signal on the 3rd day the machine picked up saying no one is available to take your call try again later goodbye then hangs up. WTF so then I email no response... So finally I contact pay pal to get a refund and they where so helpful right now I'm in the process of getting my money back thanks to pay pal NOT sammydress. And just so we are clear I still haven't heard anything from sammydress they are scam artists but I give it to them for that but I'm getting my money back so back atchya!

Date of experience: February 12, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Jamie,

Thank you for your important feedback and for letting us about your experience with us.
We wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Firstly, we must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
For the price you mentioned, we are afraid that the items are actual different from different vendors and the quality is also different so that the price is different.Or, due to a period of promotion, some items on our website have a discount, that also decides the different price.
Please kindly understand that same item has same price at the same time, the information you provided was not true.
You can tell us your order number so that we can check the details for you.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.

Best Regards
Sammydress Customer Service

Bahamas
2 reviews
0 helpful votes
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Note customs make take a while to review your order but my products always arrive in a timely fashion and for the price and quality it cant be beat.

Date of experience: August 16, 2015
Sri Lanka
1 review
0 helpful votes
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I ordered three items from SammyDress.com:
(1) Elegant Style Blue Faux Gem Inlaid Oval Shape Women's Ring
(2) 3 Pairs of Elegant Faux Pearl Printing Gemstoned Earrings
(3) Pair of Brilliant Colored Glaze Triangle Pendant Earrings

After waiting for a month to get these delivered (which WASN'T an issue), I was a little disappointed to find that the faux gem has come off from the ring :( But I got it fixed with UHU glue, so all was good. The pearl earrings were just as pictured, no issue. And although I LOVE the triangle earrings, they weren't the same shade of blue as pictured.

Overall, I wasn't disappointed and I would definitely purchase from SammyDress.com again.

Date of experience: October 20, 2013
GB
1 review
7 helpful votes
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I ordered despite bad reviews and have regretted it- items arrived but clearly fakes and poor quality ones at that!

Date of experience: December 1, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Hayley,
I want to start by thanking you for notifying us about the issue.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Would you please tell me the order number so that we can check it for you?
Again, I apologize for your shopping experience which was clearly not up not up to your expectations. I will work harder to minimize the possibility of a recurrence.
Sammydress Customer Service
http://www.sammydress.com/

Arizona
1 review
0 helpful votes
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Lime green
June 15, 2015

My order came in perfect condition within weeks of ordering. I love the site and will order from it again.

Date of experience: June 12, 2015
GB
1 review
2 helpful votes
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POOR QUALITY PRODUCTS
January 5, 2016

Ordered onion chopper and slicer and jar opener, very poor quaility desing and products couldn't use them and the onions chopper just broke on the first use. Avoid at all cost even if they are cheap.

Date of experience: January 2, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear jack,
Thank you for notifying us of your complaint.
We are here to assist you to verify and resolve the quality issue.
In order to resolve it, would you kindly offer your order number so that we can check it for you please?
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
To send us a message. Our Customer Service Center will handle it accordingly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

GB
1 review
2 helpful votes
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The dresses all nice style and up to trend. Like to shop more with them. Always on sales! Good bargain!

Date of experience: April 24, 2014
Maryland
1 review
1 helpful vote
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The items are of good quality, and customer service is prompt in their response and ready to resolve your issues.

Date of experience: April 30, 2014

Overview

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,245
value
1,231
shipping
1,264
returns
695
quality
1,200
+313