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SAFishing has a rating of 1.4 stars from 600 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SAFishing most frequently mention customer service, live chat and face shields. SAFishing ranks 4088th among Clothing sites.
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Had item shipped out to me and 3 weeks later still did not have it. Customer service is an AI bot that is horrible and when you manage to get someone on the chat they answer 1 question and close the chat on you. DO NOT BUY from this place
Terrible quality, terrible lenses. These do more damage to your eyes than good. They do minimal to block the sun and they are supposed to be polarized, they do not show polarization when tested on a screen.
This review is unfortunate! I had purchased other items in the past with no issue. This simple order has been a nightmare. I placed the order on 1/26/25. Confirmed. Got my first tracking on 1/27/25. Starting on 2/2/25 my package was "En Route" with an expected delivery of 2/3/25. Every day i check the tracking and every day the package says "En Route" and is pushed out another day. I contacted support 10+ times so far and their only reply is they can see the package is processing and to give them one more day. Today is 3/1/25. Nobody can tell me what state the package is in or why. They refuse to cancel the order and ship out another order. Needless to say the trip i needed the items for has come and gone so the items are no longer needed. There is no support from support.
I have ordered 3 limited edition snapbacks and recieved 3 faceshields, and they will not refund me. And ask me to pay for return of 3 x 1.99$ faceshield for a 85+tax snap back order. Customer service will do anything to try to not understand the situation, they ve been evading the situation for weeks now, i dont recommend if you dont want the hastle
The worst company I have ever dealt with. For no apparent reason, your account will be locked. After paying, you don't receive an explanation or a solution when you try to get a response. They should be investigated because they are successfully cheating clients with this type of practice. They are willing to steal a lot in the process, which is terrible because they are probably going out of business. Thanks to TRE/(BLES)/LTD*CO(M), I was able to retrieve what they had taken. Always grateful and never going back to these scammers
Entrusting it with investors' funds is highly risky, as there are no legal protections in place to safeguard the funds. SAFishing appears to be a scam.
1st order has just disappeared in the black hole of space. Finally got a live agent to respond to my inquiries after 5 days only to be told that their shipping partner is having tracking issues. Then stated that my order wasn't due to be delivered yet and referenced a completely different order. I've received half of my 2nd order and due to receive the rest of it along with my 3rd order in the next day. But they refuse to figure out where my 1st order has gone. Told me to just wait for it. I've had to file a complaint with the Better Business Bureau and I will be disputing the charge in the next 2 days if I still don't receive my order.
Placed an order for 2 hats on 6/2. Didn't receive until 6/27 despite their website promising 48hr shipping and weekend orders shipping the following Monday. I made several attempts to contact the company via phone, chat and email. Zero response. I filed a BBB complaint and the hats finally shipped.
When I received them yesterday (6/27/24) they were covered in mold!
This is literally the worst company I've ever interacted with and I can't believe they're still in business…as an aside, their website says they ship from Florida, they actually ship from New York. I live in New Hampshire. Shipping should be 1-2 days and it took 25 days…
Stay away from this company
Ordered a hat and received it two weeks after my order. When I finally got my order it was damaged. They shipped a straw hat in a plastic bubble "protector" in a plastic bag. Emailed their customer service and received a link for return/exchange. Link informed me that my order was "ineligible for return". Multiple emails have gone unanswered. Steer clear of this company.
2.5 weeks to ship
Package came in bent all to hell.
It says "one size fits all" and I have a large head 7 1/2", and this thing is way too big for me. Like an 8" enormous head would fit.
Tried reaching customer service, and got their "chatbot"…….basically ZERO help.
I would NOT buy again and you should save your money.
Their shipping rates are outrageous
Their shipping rates are outrageous. All it is is eight small pieces of cloth that will fit in one package. I order on a Friday and I get told I might receive it the next Friday. Their customer service is all automated so it takes forever to finally get to finally get a hold of someone that can tell you the real scoop on where your package is. I ordered on the 7th and when I finally heard from a real person, I found out that on the 11th, which was yesterday it was still sitting in Florida. I'm in Texas
Their customer service is a joke. I purchased multiple items from SA Company and attempted to contact their customer service about the length of time.it is taking for the items to ship. It has been over a week since I contacted them, and they refuse to respond.
SA blames shipping companies and takes no accountability for a package that takes 11 days to ship from Los Angeles to Las Vegas. Customer service was no help and terrible
Purchased a hat March 23,2024. It is now April 16,2024. Hat has not shipped. I left a voicemail message, I've emailed several times, all to no avail. I requested a refund, they have not sent one. They took my money. SCAM 100% Don't make the mistake I did.
I ordered a few things the first of December'23 and only received a couple of items. I have contacted customer service several times with no success. I've tried to call and no answer. I'm not happy with anything about this company.
I'm missing parts of my order. Christmas is 12 days away. No one answers the phone. The live chat is a perpetual circle of requesting email address, be patient then back to the Que asking for email address. DO NOT PURCHASE FROM THIS COMPANY!
I ordered two items & received one...I texted & emailed and was ignored. When I mentioned social media I received a text message that i was opted out of messaging
My hats were shipped in a narrow box folded like a taco. Well dry straw hats getting folded means broken straw. It's been a month now with nothing but " we will get to you hang tight" messages. Absolute garbage company.
Left out 3/4 of my order. Has never once respond to text, email, phone call, voice message or anything else. Tried everything for over a month. Disputing the charges.
Great products but that gets lost in their horrendous customer service! Tried changing an order before it shipped. Made multiple attempts to contact company by email, text, phone calls for days. Never got anything in return but a few generic computer generated text messages that were never responded to. Total garbage
Answer: Total scam! You can tell most of these reviews from other sites are probably from people who work from the company. This isnt even accredited by the BBB. Check out all the complaints there.
Answer: I was unable to reach them at all after hours of trying over a couple of days
Answer: Oh yeah.! Safishing is a scam. Call it what it is. A total loss. Just except it and learn from it. But take the time out like myself and warn others. Maybe we can deter a few people from going thru the same thing.
Answer: Don't know, but I am going to look. I bought these for Christmas presents
Answer: Send an email to:customerservice3@sateam.company. I received a response within 24 hours.
Answer: I know a guy that sells pigeons not too far from where i live. I believe we all have a better chance of contacting them if we all bought his pigeons and attached a letter to the pigeons legs and let them fly to SAFishing headquarters.
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