asked byon 6/10/19
Impossible. Never answer. I mean never. Never received, call 66 min wait after waiting for 20 min, went to online chat. I was #35 in the queue. That's bull$#*!. Wait@ hours for a call and several hours for a chat. Coronavirus should not stop you from answering the dumb phone or a chat. You suck. I want my money back. I'm filing a complaint on line.
I've been trying to contact them via phone, live chat, and email since 04.02.2020 and have not been able to.
I've waited on hd for over an hour several times, only to be disconnected by someone on their end. I've waited in "Queue" for over an hour on 5 separate occasions, only to be disconnected (EVERY TIME) when it's my turn, and every single email I've sent has gone unanswered.
Dang near IMPOSSIBLE. Expect hours (at least 3) on the live chat... its the only option to reach them... keep typing something about every 15 min in the chat box or the system will time you out and drop the chat. If you havent ordered yet... DONT. Cheap crap made in China that took over a month to arrive and what we ordered (color wise) wasnt even close. I think 3 out of 10 items were right.
Thomas Desernia, CEO and founder of SA Co., a native of Boca Raton. They have a physical site and allegedly gave away face mask in April 2020. SA has an F rating on the BBB site and nothing but bad reviews on the net. Write to the Florida state attorney generals office for a refund and make complaints.