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How easy is it to get a hold of customer service at SAFishing?

asked by John Z. on 6/10/19

35 Answers
Impossible. Never answer. I mean never. Never received, call 66 min wait after waiting for 20 min, went to online chat. I was #35 in the queue. That's bull$#*!. Wait@ hours for a call and several hours for a chat. Coronavirus should not stop you from answering the dumb phone or a chat. You suck. I want my money back. I'm filing a complaint on line.
Helpful (3)
I was unable to reach them at all after hours of trying over a couple of days
Helpful (3)
Impossible.
I've been trying to contact them via phone, live chat, and email since 04.02.2020 and have not been able to.
I've waited on hd for over an hour several times, only to be disconnected by someone on their end. I've waited in "Queue" for over an hour on 5 separate occasions, only to be disconnected (EVERY TIME) when it's my turn, and every single email I've sent has gone unanswered.
Helpful (2)
SO hard. This company sucks. I tried multiple times via their online chat and their phone number and got in touch with someone finally over the phone and they were not helpful at all.
Helpful (2)
You cant, they've closed their phone lines and only offer live chat. Good luck with that, you will always be number 99 in queue and will be disconnected once you get to #1. They also dont answer email
Helpful (1)
You can not. There so called "live chat" is useless. The phone number they give you says they closed. And they sent me the wrong items.
Helpful (1)
Just forget about contacting these JERKS, they make it difficult for a reason.
Find a different company that sells what your looking for with a proper new user registration and contact email address and contact PayPay or your credit card company, bank and back charge these losers.
Helpful (1)
You can't reach anyone most of the time and when you do, you get a rude chick named tamika who is helping 50 other people at the same time
Helpful (1)
Amazingly difficult, if you have to contact them put aside 2 hours because youll be disconnected and ignored multiple times
Helpful (1)
I was caller #47. Took about 45 minutes, but was very professional and helpful and understanding when I did get through. She expidited my mistake and I got them before Christmas.
Helpful (1)
Nearly impossible unless you have an hour to sit on hold
Helpful (1)
Awful, over an hour for the online Chat, calling them is even worse.
Helpful (1)
Not possible. I am still waiting for someone to get back to me and its been nearly 1 month. Worse customer service ever.
Helpful (1)
Impossible, call their line and find out. After 1.5 minutes on hold it will say thank you, goodbye and disconnect you during normal business hours.
Helpful (1)
Go to live chat during business hours. Leave a message. You can leave chat and they will email you. My responsibility came within 2 hours.
Helpful (0)
It would be easier to get E. T. Back home. But for real, I think we might end up with a cure for covid and most cancers before I can reach customer service.
Helpful (0)
Impossible you can't they are awful do not buy. Beware
Helpful (0)
Impossible. Never get a live person. Cant call anyone. Just roboDanielle chat bot.
Helpful (0)
Never have a phone number, and that site is horrible.
Helpful (0)
Extremely difficult. They cut off all communications with the exception of an online chat that you get put into a queue that doesn't seem to end.
Helpful (0)
I have tried for more than 2 weeks and have not been able to contact anyone at this company.
Helpful (0)
Difficult to find anyone. No response to emails or live chats.
Helpful (0)
Dang near IMPOSSIBLE. Expect hours (at least 3) on the live chat... its the only option to reach them... keep typing something about every 15 min in the chat box or the system will time you out and drop the chat. If you havent ordered yet... DONT. Cheap crap made in China that took over a month to arrive and what we ordered (color wise) wasnt even close. I think 3 out of 10 items were right.
Helpful (0)
Thomas Desernia, CEO and founder of SA Co., a native of Boca Raton. They have a physical site and allegedly gave away face mask in April 2020. SA has an F rating on the BBB site and nothing but bad reviews on the net. Write to the Florida state attorney generals office for a refund and make complaints.
Helpful (0)
Not easy at all! And not friendly or helpful if you do!
Helpful (0)
You can't get anyone to respond on the piece of junk chat platform.
Helpful (0)
It's impossible. They create a run around so that you never get to speak to anyone.
Helpful (0)
It is a horrible experience. They do not answer the phone and the "live" chat is a joke.
Helpful (0)
Easy, but you will be waiting for several hours in the queue.
Helpful (0)
If there is a problem with your order, these people will waste your time and give you the complete runaround.
Helpful (0)
Extremely difficult... I could not talk to anyone.
Helpful (0)
It is the hardest thing to get ahold of them. I've spent over an hour and a half trying their "live chat" and you will only get an automated response.
Helpful (0)
Impossible. Waste of time. Been in chat for hours today and have gotten no where
Helpful (0)
Well I've tried 3 different times! And all they do is continue saying one moment, one moment for a complete hour and then log out!
Helpful (0)
Not easy. They say easy but no one will answer anything
Helpful (0)

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