SAFishing

I'm missing parts of my order. Christmas is 12 days away. No one answers the phone. The live chat is a perpetual circle of requesting email address, be patient then back to the Que asking for email address. DO NOT PURCHASE FROM THIS COMPANY!

When I ordered from them it was at the beginning of lockdown in Canada. That was the end of March 2020. I finally got my order in June of 2020. The product itself was as advertised and I was happy with it. I was just annoyed at how long it took. Would order again though.

I read before that their customer service was terrible and that quite often people never receive their orders. I was warned. Due to the pandemic I bought some face shields from them. It has been more than a month and I have heard nothing from them. Their live chat doesn't work, they don't have an email address and their phone lines are cut off. Really dont know how it is allowed for a business to operate, take your money online and have no consequences.

I have been a big fan of SA Fishing until they started offering an "N-99+" mask (supposedly certified), but I found NO proof. Until then, 3 stars.
I love, absolutely LOVE! Their face shields for fishing. But, in these Wuhan Virus daze, I am disappointed in the SA Company's sales tactics. Until they ptove their certification, I suggest to Stay away!

Attempted to buy some face shields. Problem 1- the day after my purchase the same masks I paid $20/each for were now 80% off. ($4) problem 2- items took over 3 weeks to ship problem 3 - when they did arrive they're not even close to what was ordered and a note was included saying that it was intentional. While I waited I ordered the same type of product from 3 other stores all arrived as described within a few days. I'd give 0 stars if I could

This is the absolute WORST company to order anything from. They took 2 months to send the product. Then when they did send it, there was a little note that said the items that I ordered were not in stock. Therefore they sent some other crap that I didn't want and included a note to confirm that the order was intentionally wrong. I contacted them and allowed a full business week to respond. No response. You can't email, call, or live chat with customer service. For the love of all that is holy, learn from my mistake. AVOID.

Ordered in January, still have not received. It is now mid March. They keep telling me by chat they can't find where I ordered. I sent them screen shots of everything. They said they would send order out, never have. I was told again that cannot find my order. I resent everything to them and asked for a refund. This company is a joke, do not order from them. I am going to report it as fraud with my bank.

Our tracking number said it wouldn't be here until August 24th but I got our mail today and they were here. I really like them because they are easy to breath through and I have asthma

Order for items worth 120 $ on 2. 03. 2020 and the shipment never arrived till today, contacted the shipment company and they clearly informed me to contact SA company and once I did, guess what? I was ignored... keep in mind no email to send them your question so you have to wait in queue for a good 45 minutes till your turn come up then ask you one question ORDER number then they disappear.

If you want to request for refund take my advice contact PayPal and open a dispute they will help you get your money back.

My hats were shipped in a narrow box folded like a taco. Well dry straw hats getting folded means broken straw. It's been a month now with nothing but " we will get to you hang tight" messages. Absolute garbage company.

If there is an issue, they'll resolve it, just be patient. I've been doing buisness with them for 8+ years, even when I was in the hospital fighting for my life, you can see I was wearing SACompany gear. They have always helped me out and I've turned hundreds of people onto them over the years; coworkers, friends family, and clients alike. I keep at least 5,6, sometimes more in my truck, head wraps, sleeves, and face coverings because ya never know!

I placed an order with your company. They sent me an incomplete and entirely wrong order. They disabled their customer service phone access and instituted an online chat. On three different days I started chats and waited for hours each time only to have my chats answered and cutoff or reset and never answered.

I have yet to have my concerns even addressed. I want a refund and I never deal with this company again. Please find your straw hats and face shields elsewhere.

I ordered face Shields they didn't send me the ones that I had picked, they sent my order and told me they were out of the ones I picked so they sent me something else. They should have sent me an email stating that they no longer had the designs I wanted. It takes 30 days for them to even process your order if I would have known that I wouldn't have ordered from them. You can buy this same product on Etsy and get it in 4 days. You can't go onto their customer service their Live Chat is a joke there is no number to call and you can email them. I'm starting to wonder if this company is bogus

I have purchased over ten times from SA Company... I love the quality of the product and the fast shipping. If there are any questions on the delivery times I always contact customer service and the live chat helps me right away. I live close to the beach so sun protection is a high priority for myself and my family. The face shields are UPF 30 and come in many designs. The performance shirts are lightweight and breathable and the best part is they dry quick after jumping in the ocean. I highly recommend this for company for anyone who loves the outdoors

So I saw the ads on IG. I thought it would have been useful to my boyfriend for work. I ordered 5 for 20$ right before Christmas (2019) hoping they would come in as a gift. It's now April 2020 & I still haven't received my package. No one will reply to my emails or answer any calls. My card payment already went though like WTF. Waste of $#*!ing time & my Money.

Left out 3/4 of my order. Has never once respond to text, email, phone call, voice message or anything else. Tried everything for over a month. Disputing the charges.

I'm glad I'm not the only one who had issues with this company, thought I was alone. I thought this company had cool products, I was really looking forward to getting my products, but from dealing with the shipping and not knowing when I would be receiving my order, it was just better to get my refund to go else where. Trying to contact customer service is a joke, there's no direct communication with anyone and every response they give is automated. Luckily I paid through PayPal and got my refund quickly. Buyer Beware.

Very bad customer service wish I could have read the reviews first can't reach anyone. Tried to call no one pick up

Don't expect to receive your product in the time listed on their website. Read the fine print on any shipping. The only thing that ships same day are face shields…unless they're part of a bigger order and then they obviously don't ship until everything else is gathered too. It's been a over week since I placed my order and it now says "with shipping partner" (DHL e-commerce) and waiting to go to USPS. I don't anticipate this getting to me for another 1-2 weeks, at earliest. Super disappointing! Had I known that "free shipping" meant it would take half a month+ to get to me, after internal "processing", I would have asked customer service for a faster shipping method. I believed my products were going to be shipped same day and then 4-5 business days, 5-7 days at latest, I would receive my stuff. I bought this for a trip, that I felt I gave plenty of lead time for, and now won't see it until I'm on my trip. Should not take 20+ days to get product. Sign up with UPS and let them handle your supply chain issues SAFishing! I was excited to use my new gear on this trip, big let down!

Tried to buy from this company as soon as they got my money they stopped all communication dont answer any chats emails or comments please save your money and dont buy from these loosers.

I ordered the buy one get three. All designs I choose for my toddler were kid friendly. Why today I got my order that I placed back in April and they are all plain black and gray. No dolphins, no hulk, no cartoons or panda nothing. I didn't lay for this black face wear. I'm so frustrated. And then when I try to call or chat no ones available. Who is this company. Are they even legit? Now I have four plain black masks. Not kid friendly or not what I ordered.

I ordered masks on April 21st 2020. As of today May 29th 2020 i still have not received any response or shipping notification. I have left 5 messages on their customer service chat but have not received any response.

This company intentionally shipped the wrong product to me. There was a note in my order basically saying they shipped incorrect styles because they were too busy to send the correct ones. I use these facemasks for my business, so the style of the mask is important.

I have tried numerous times to get through to them through Chat, Email, and even filed a paypal compalint to get their attention. The only thing they did was refuse to refund through paypal.

I not have 5 masks I cannot use and am out the money I paid for the masks. The amount was small that I was taken for, but please be aware that this company has no intention on shipping the correct product or making up for it.