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SAFishing

How would you rate SAFishing?
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Canada
1 review
19 helpful votes
Follow Mike L.
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I bought a few things from these guys 5 weeks ago. Terrible customer service. I tried their chat line twice and both times the people were not helpful. They said it could take 15-20 days to ship, and I contacted them after 20 days. Absolutely awful company-I'll be calling my credit card company to have them revoke the payment. SA Company, if you read this- you suck.

Date of experience: December 14, 2019
Pennsylvania
1 review
2 helpful votes
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Lied to repeatedly by customer service on my order status after spending more than 2 hours on hold for chat. Now their chat will disconnect me after 40 minutes. I am left with no product and can't get a refund

Date of experience: May 7, 2020
Tennessee
1 review
1 helpful vote
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I ordered 5 face masks from this company and it took roughly 3 weeks for them to arrive. Upon arrival two of the masks had severe staining, but were still in their sealed waterproof retail packaging. This company has turned off their phones and takes days to respond to your emails. I've requested a refund and fingers crossed they'll respond in the next year. They clearly do not care about their customers or take pride in the product they sell. They're scum and should be avoided at all costs.

Date of experience: August 6, 2020
Massachusetts
2 reviews
2 helpful votes
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I have emailed company many times and get either a standard (automated) response, or my email gets kicked back... I have paid for product over two weeks ago and still no information as too shipping data At All. Just an automated thank you for your order. I would never buy from them again. Buyer be ware of this company.

Date of experience: April 18, 2020
Hawaii
1 review
42 helpful votes
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5 months ago
April 1, 2020

So I saw the ads on IG. I thought it would have been useful to my boyfriend for work. I ordered 5 for 20$ right before Christmas (2019) hoping they would come in as a gift. It's now April 2020 & I still haven't received my package. No one will reply to my emails or answer any calls. My card payment already went though like WTF. Waste of $#*!ing time & my Money.

Date of experience: April 1, 2020
Texas
1 review
2 helpful votes
Follow Noe M.
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Thieves- no customer service, no response and no delivery. I see I'm not alone in getting robbed based on the other reviews. SA fishing, I hope you continually ripping people off has it's inevitable consequences really soon.

Date of experience: May 24, 2020
New Mexico
1 review
0 helpful votes
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Lazy
April 9, 2021

They take their sweet time sending you the items they quickly take your money for they use covid as an excuse now but I ordered from them before and it took them forever dont order unless you're cool with waiting a couple months

Date of experience: April 9, 2021
Illinois
1 review
0 helpful votes
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ZERO STARS! Ordered the buy 1 get 4 deal a week ago. They took my money but havent bothered to send me any confirmation of my order. Getting in touch with them is next to impossible. They do not respond to fb posts or private message. There live chat is a complete joke, wasted a good part of my day just to be ignored. Wish I would have read reviews before I ordered from them. The only time they remotely even tried to get in touch with me is when I left a bad review on another site. And that was when I was asleep. I get the shipping delays but come on you cant confirm my order when its placed like every other online retailer does.

Date of experience: May 6, 2020
Australia
1 review
6 helpful votes
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My order was never delivered to me in Melbourne, Australia. Contacted them by Live Chat but was fobbed off because I didn't chose international express deliver with additional insurance. Tried to send them an email but no response. They take no responsibility for the delivery of your purchase.

Date of experience: April 16, 2020
Australia
1 review
0 helpful votes
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I can't review the product because I never received it. I ordered mine before the pandemic hit and I still haven't received them. It's now been three months. I have reached out through Facebook, Messenger, email, live chat, and finally I have put in a claim with PayPal. They have failed to answer a single one of my attempt at contact in three months. When I went through PayPal it took two Messages to get back this response "customers order has been sent. She just has to wait". You might as well throw your money down the toilet as you won't receive your products and they think they're too good to respond to customers.

Date of experience: May 29, 2020
Washington
1 review
0 helpful votes
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They are thieves
May 2, 2020

I ordered 4/3/20 and as of 5/2/20 I haven't even received tracking information. There customer service is chat only and if you don't stay active on it for ours waiting for them to respond it resets you in the queue line. Horrible business and they are nothing more than thief's, they will steal your money

Date of experience: May 2, 2020
Missouri
1 review
0 helpful votes
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Very disappointed with the ordering process. Ordered over 10 days ago, charged my account, sent message, still not received and limited way to contact them. Live chat is a joke, will continue to try and contact.

Date of experience: August 2, 2020
Texas
1 review
5 helpful votes
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Stay away from SA
April 27, 2020

Don't waste your time and money buying from a company that does not value customer service. I ordered a 5 for $15 ($20 with shipping) deal on face shields, and received 5 face shields within a month. Their long shipping times isn't what bothered me, it's the fact that they just send you 5 random shields even when you picked specific designs. They should put a notice on the website if that's what they're going to do, so you can decided to continue with purchase or shop else where. I understand their trying to fulfill orders quickly with COVID 19 but that is shady. Not happy with designs I received, and dealing with their customer service to resolve is impossible.

Date of experience: April 27, 2020
New York
1 review
0 helpful votes
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No order received
July 9, 2020

I ordered one month ago can't get a response and don't have merchandise but they charged my credit card immediately. Beware do not buy from them you get a run around. I am filing a complaint with the better business bureau

Date of experience: July 9, 2020
South Carolina
1 review
19 helpful votes
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Like others I here I ordered on 4/4/20 and the shipping date keeps getting pushed back. Was 7-12 or something like that and now their site says possible 30 day delay. Tried Live Chat numerous times and finally got someone. I was on with her for an hour and a half and only got to the point of giving my order number before they quit responding. I paid thru PayPal and logged a complaint thru them. Hopefully they can get me a refund

Date of experience: April 16, 2020
Australia
1 review
0 helpful votes
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Do not purchase from them!
September 10, 2020

Tried to buy their masks they are always going on about. Big mistake been two months and no word from them. The tracking history is sent all over the world. It was sent from America to Jamaica and then back to America. Its a terrible size and company. Save your money and go some where else! Wish I could give them 0 stars.

Date of experience: September 10, 2020
Colorado
1 review
22 helpful votes
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I purchased the buy 1 get 4 free deal 2 years ago for $20. Now they want $75 for the same deal? Shameful, taking advantage of the situation with thousands of lives at stake. I will do everything I can to steer potential customers away. And the material curls up on the edges after 2 uses, and is thin as paper. Terrible product, and disgusting use of a deadly pandemic to make some money. Shame on you.

Date of experience: April 4, 2020
Texas
1 review
2 helpful votes
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As the title says, it's been 28 days since my order. I've made repeated contact with the company and have been asked to be patient, etc. 6 days ago I was told they were being re-shipped immediately. As of today still no masks or tracking info. False promises from company. Be very wary if you order from them. Probably won't get masks. I've chalked it up to $30 lost dollars. I will not purchase from them again or recommend them to anyone.

Date of experience: July 27, 2020
Missouri
1 review
7 helpful votes
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Their phones are not answered. The chat does not work. They took the $$$ immediately and no. No shipping confirms # in 24-48 hrs. It's been several days. Luckily I paid with PayPal MasterCard so now they will fight for me a refund. Poor communication I'm ok with it being an extra few weeks but no communication makes me think they took the $$ & ran.

Date of experience: April 23, 2020
Pennsylvania
1 review
0 helpful votes
Follow NIKKI C.
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I'm not even sure they're a real company. I think they're just a website that collects money and that's it. I ordered 5 face masks, paid, have not received any other communication from them. No phone number, no email. Just a shady chat feature where you stay in queue FOREVER then they disconnect you. Complete trash.

Date of experience: May 15, 2020

Overview

SAFishing has a rating of 1.2 stars from 599 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SAFishing most frequently mention customer service, live chat and face shields. SAFishing ranks 4095th among Clothing sites.

service
80
value
73
shipping
81
returns
50
quality
62
This company does not typically respond to reviews
+158