On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rugs USA Reviews Summary
Rugs USA has a rating of 3.2 stars from 2,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 13th among Home Decor sites.
Instant Feedback
We monitor reviews for authenticity
No problems no complaints. Product was what I expected and delivery was quick.
Coupon code ( although it didn't work). And reminder that I still had item in cart
Extremely happy with the quality but the colours were slightly off from the images. Still very happy with the rugs.
I have been so happy with my rug purchase, especially because the rug came so quickly and looks exactly as pictured.
Easy ordering and quality rug choices. Came very quickly. So far I love my rug.
Easy to find, fine looking products, hoping quality is as good!
I was able to get a 12' runner at a value price for my landing. It is difficult to decipher colors on the website, so the shade of blue is not exactly what I was hoping for. However, it serves it purpose and was relatively inexpensive.
Good quality and great price. Rugs arrived packaged well and on time. I will definitely order from this shop again.
It was easy and the rugs worked well. Fa la la la la.la la la la
Looks great in my newborns nursery. Have already bought a different rug for my bedroom. Love that also.
Customer service was very helpful, the rug is amazing and I received my order in just a few days after the purchase!
It has lots of reasonable price stuff as well as design is so good
It has lots of reasonable price stuff
The rug I bought is beautiful and exactly as pictured on the website. I loved it! Good quality, good price and quick delivery. The preview feature helped me a lot.
Loved the ability to see the rug in our room, AR feature. The rug is a little thin which makes it easy to catch on chairs, etc at the table.
Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing!
Love your rugs! This is my second order via Rugs USA. I love the variety and quality of products.
I was pleasantly surprised at how well the rug was packaged. It's colors are vibrant, vacuumed well and I'll order from Rugs.com again.
Good sale price. Hard to track shipment. Glad to have.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members