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Rugs USA Reviews Summary
Rugs USA has a rating of 3.2 stars from 2,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 13th among Home Decor sites.
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A beautiful rug that is so soft to touch. It was definitely was a great pick for my dining room. The colors don't overwhelm you.
I really liked the jute runner, but not so much now. It has a lot of dust that comes off onto the tile floor. I took it outside and shook it out then I noticed that it was coming apart at the ends. It's totally falling apart. I have managed to cut off some of the frayed pieces but it's not going to last through another shaking out.
Is in my office and rarely get walked on. But it's a bummer, I hate wasting money.
The color is beautiful. They take a little time to settle in after being rolled up in shipment.
Cozy rugs.
Love the quality of the rug, the website is easy to navigate, and shipping is quick!
Quick delivery and a great price for a wool rug. Itchy but I think that's how wool rugs are - I think I need to vacuum it a few more times to get past initial shedding.
This is such a beautiful rug! Looks awesome in any cool or neutral toned room. I am honestly so pleased with the quality of this rug for the price. I got it for 80% off which is a steal! I *******% recommend it to anyone!
Love Rugs USA! Easy transaction and fast delivery. Quality product at excellent price!
Everything about purchasing this rug was easy. The website is easy to use. The selection was great. There were lots of size options. The rug was a very good price. It arrived quickly, and was delivered carefully. The quality is very good, and the rug looks terrific. Exceeded my expectations at every step of the process.
Very reasonably priced, fast delivery, great service. Highly recommended
Quick shipping and great price for the quality. Would order from them again.
Rugs received in good order. One was great a d one was a bit off color.
Nice products delivered on time. One of my selections didn't work and the return was easy. I ordered the replacement and it is lovely. I appreciate your responsive and helpful customer service.
I love my rug! It's exactly what I was looking for and it delivered quick.
Very easy to order and beautiful rugs to choose from
Quick & easy and item looked the same as online, I received items quickly and items were protected well and in great condition
Good. Beautiful color. Looks like good quality. Love the fringe on the rug. I am awaiting the delivery of the Maui Blue Color in this rug which is on a separate order from this rug. I am looking forward to receiving that rug as well.
I tried to order this rug earlier and it would not allow to "Submit" order. Change method of payment. No problem.
The shipping experience was horrible. The rug was scheduled to be delivered when no one would be home. This isn't a small box FedEx can tuck in a corner, it's a 70lb 10x13 rug! When I called customer service to change the delivery date they said they couldn't do that. I couldn't do it through FedEx and the FedEx office is an hour away. Make sure you'll be home to receive your shipment. Rugs USA, use a better shopper.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members