Overview
Rugs USA has a rating of 3.6 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 10th among Home Decor sites.
Instant Feedback
The rugs always arrive quickly and are absolutely beautiful
I absolutely love my new rugs! It was time for a change, they look fantastic.
We love this rug! It is going to look amazing in our rental home!
Hi Claire,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your bedroom!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Hi, the rug looks amazing, but it took a long time to get here.
There were multiple rugs in my price range and desired style from which to choose.
Hi Mary,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you had a quick and easy shopping experience!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Great, love the choices, easy website. Would use again.
Hi Janel,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you love our selection!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
It was very easy to navigate the site and finish purchasing
It was good, no issues and appreciated the 10% off ~Kimberly
Purchase price ok, delivery fast. Carpet thinner than I expected
Hi Deborah,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your kitchen!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
My two braided rugs each had a snag when they arrived … not worth sending back.
Hello Natalie,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are sorry to hear of these issues. This is not the experience we want for our customers. Someone will be reaching out to you directly regarding your concern.
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Lots of options to choose from and got my order super fast. Not very thick but soft.
Hi Carrie,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are pleased you love our selection!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Hermosa de excelente calidad lo que pensé que sería al escogerla
¡Gracias por comprar con Rugs USA para crear el espacio de sus sueños! Realmente apreciamos sus comentarios y siempre nos encanta saber de nuestros clientes. Nuestra misión es brindar un soporte al cliente de primer nivel y hacer que la decoración sea fácil y asequible al proporcionar productos de alta calidad que se adapten a cada necesidad de diseño y presupuesto.
¡Gracias nuevamente por sus comentarios y esperamos poder atender más necesidades de diseño de su hogar en el futuro!
Mejor,
Atención al cliente de Rugs USA
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Hi Seth,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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Hi Elizabeth,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you are loving your new rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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Hi Arvin,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm glad we were able to meet your expectations!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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Hi Larson,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are so glad you found the perfect rug for your space!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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Hi Carol,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We hope you love your new Black Awning Striped Flatweave Tassel Area Rug!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
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- Visit Website
- Cranbury, New Jersey, United States
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Business History
Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jessica,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support