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Rugs USA

Overview

Rugs USA has a rating of 4.1 stars from 2,677 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 11th among Home Decor sites.

service
482
value
53
shipping
59
returns
46
quality
2,465
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Instant Feedback

21,742 reviews
How would you rate Rugs USA?
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Minnesota
1 review
0 helpful votes
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Awesome rug
September 1, 2021

Seriously fast delivery I literally cannot believe

Date of experience: September 1, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Hannah,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are so glad you are loving your new Beige Vintage Autumn Area Rug!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Florida
1 review
0 helpful votes
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Great
May 6, 2022

Great. Ordered twice and completely satisfied. Quick shipping, too.

Date of experience: May 6, 2022
Virginia
1 review
0 helpful votes
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Absolutely LOVE it! I will definitely be ordering from rugs USA again!
December 28, 2021
Updated review

Excellent! Service. Quick delivery. Great price………

Date of experience: November 28, 2021

So far EXCELLENT
November 7, 2021
Previous review

So far EXCELLENT

Date of experience: November 7, 2021
California
1 review
0 helpful votes
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Awesome Rug!
October 5, 2021

Wonderful looking Rug! It's soft and good quality!

Date of experience: October 5, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Jamilla,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are pleased you had an easy shopping experience!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Florida
1 review
0 helpful votes
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Love the Rug
August 9, 2021

Great was very satisfied. Delivered when said. Fast delivery. Rug is good quality.

Date of experience: August 9, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Wanda,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are so glad you are loving your new rug!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

New Mexico
1 review
0 helpful votes
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Super fast delivery
March 13, 2022

I love the rug and it was delivered to my house within 2 days of purchase

Date of experience: March 13, 2022
Louisiana
1 review
0 helpful votes
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Beautiful
August 7, 2021

My rug was beautiful. Nice and heavy. Love the pattern.

Date of experience: August 7, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Keondra,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are so glad you are loving your new rug!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Ohio
2 reviews
0 helpful votes
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Great features
March 13, 2022

Easy to order... got the carpets rather quickly and everything went very smoothly..

Date of experience: March 13, 2022
Pennsylvania
1 review
0 helpful votes
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Happy shopper
March 13, 2022

Easy shopping. Delivered on time. Prices were reasonable. Works well in my room

Date of experience: March 13, 2022
California
2 reviews
0 helpful votes
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Beautiful Rugs
November 21, 2022

Great assortment of rugs and good prices. Excellent quality

Date of experience: November 21, 2022
California
1 review
0 helpful votes
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Rug purchase family room
November 1, 2021

Clean and quick, was able to find what I wanted with a minimum of hassle

Date of experience: November 1, 2021
New Jersey
2 reviews
0 helpful votes
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Great! Very happy shipped well,
October 24, 2021

Great! Very happy! Rug arrived well packaged and no issues!

Date of experience: October 24, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi there,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our Customers.
It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Indiana
1 review
0 helpful votes
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It did take a couple of weeks to arrive
But love my runner.

Date of experience: March 26, 2022
Illinois
1 review
0 helpful votes
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Quick order delivery
October 24, 2021

Easy to use website for shopping, items in stock, and pretty quick delivery time.

Date of experience: October 24, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi there,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our Customers.
It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Georgia
1 review
0 helpful votes
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New rug
October 4, 2021

Good quality. Looked just like the picture. Very pleased!

Date of experience: October 4, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Julia,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are so glad you are loving your new Multi Flourishing Medallion Area Rug!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

California
1 review
0 helpful votes
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Rug Review
October 18, 2021

Quick delivery, good quality product for the price.

Date of experience: October 18, 2021
Isabella G. Rugs USA Rep
over a year old

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Missouri
2 reviews
0 helpful votes
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I love it!
October 18, 2021

My rug turned out to be everything I expected and more!

Date of experience: October 18, 2021
Isabella G. Rugs USA Rep
over a year old

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

New York
1 review
0 helpful votes
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Beautiful rug
February 19, 2023

Easy shopping experience. Delivered faster than expected.

Date of experience: February 19, 2023
Kentucky
1 review
0 helpful votes
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Areaway rug at my condo.
March 12, 2022

Delivered on time and was very well placed with it.

Date of experience: March 12, 2022
New York
1 review
0 helpful votes
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Love every rug
October 13, 2021

The rugs always arrive quickly and are absolutely beautiful

Date of experience: October 13, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Jessica,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support