business logo of Rugs USA

Rugs USAReviews 2,678

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Rugs USA?
grey star
grey star
grey star
grey star
grey star

Rugs USA Reviews Summary

Rugs USA has a rating of 3.2 stars from 2,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 13th among Home Decor sites.

service
482
value
53
shipping
59
returns
46
quality
2,465
This company does not typically respond to reviews

Instant Feedback

21,741 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow sandra H.
Unfollow sandra H.
Share Review
Report Review

Area rug
November 23, 2021

Easy to order. Delivered timely. Rug brightens up the area.

Date of experience: November 23, 2021
New Jersey
1 review
0 helpful votes
Follow Evangelia S.
Unfollow Evangelia S.
Share Review
Report Review

Rug came wet
November 23, 2021

We received the rug on time but it was wet, shopping experience was great and all other rugs purchased were perfect

Date of experience: November 23, 2021
North Carolina
1 review
0 helpful votes
Follow Thomas X.
Unfollow Thomas X.
Share Review
Report Review

/
November 23, 2021

/////////////////////////////////////////////////////////////////////////////////////////////////////

Date of experience: November 23, 2021
Florida
3 reviews
2 helpful votes
Follow Jeanne W.
Unfollow Jeanne W.
Share Review
Report Review

Awesome Rug!
November 23, 2021

Plenty of choices, easy to navigate site, great customer service and prices.

Date of experience: November 23, 2021
Brazil
2 reviews
0 helpful votes
Follow Pedro J.
Unfollow Pedro J.
Share Review
Report Review

Great experience and product
November 22, 2021

Easy to buy, competitively priced, quickly delivered, correctly packed and great quality. Have bought many times before, will buy again.

Date of experience: November 22, 2021
Texas
1 review
0 helpful votes
Follow Ben S.
Unfollow Ben S.
Share Review
Report Review

Ben T
November 22, 2021

Item was as expected and received as promised. I'm very satisfied.

Date of experience: November 22, 2021
Colorado
1 review
0 helpful votes
Follow Coleen K.
Unfollow Coleen K.
Share Review
Report Review

Love the rug options you have available and at reasonable prices!

Date of experience: November 22, 2021
California
1 review
0 helpful votes
Follow Jonathan S.
Unfollow Jonathan S.
Share Review
Report Review

Rugs USA
November 22, 2021

Great Value and easy website to navigate. Good selection

Date of experience: November 22, 2021
Alabama
1 review
0 helpful votes
Follow Charlotte A.
Unfollow Charlotte A.
Share Review
Report Review

Great
November 22, 2021

Delivered in a timely manner
Great product
Easy to order

Date of experience: November 22, 2021
Indiana
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

Review
November 22, 2021

Quick and easy. Just a simple transaction, doesn't warrant detailed explanation. I ordered a rug and it was delivered.

Date of experience: November 22, 2021
New Jersey
1 review
0 helpful votes
Follow Ege W.
Unfollow Ege W.
Share Review
Report Review

Quick Delivery & Quality Rug
November 22, 2021

I ordered a small rug to be placed under my desk in my bedroom and overall the quality versus the price us great. It's super modern and chic and I am happy that it is washable. Love how it looks!

Date of experience: November 22, 2021
Florida
2 reviews
0 helpful votes
Follow Gregory V.
Unfollow Gregory V.
Share Review
Report Review

Outstanding!
November 22, 2021

Ordered one rug earlier and love it! Decided to order two more and guess what? We love them too! Great product quality and a super price!

Date of experience: November 22, 2021
Maryland
1 review
0 helpful votes
Follow Jackie J.
Unfollow Jackie J.
Share Review
Report Review

Grate Rug
November 22, 2021

The rug was beautiful fit great with everything in the room.

Date of experience: November 22, 2021
New York
1 review
0 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

Poor quality
December 22, 2021

The rug is poor quality and ripped putting it into place. Will probably require constant maintenance

Date of experience: November 22, 2021
District of Columbia
1 review
0 helpful votes
Follow Jonathan T.
Unfollow Jonathan T.
Share Review
Report Review

Great product, great price
November 22, 2021

We received the shipment as promised and I'm just a few days. Our experience was totally satisfying.

Date of experience: November 22, 2021
New Jersey
1 review
0 helpful votes
Follow Tiffany P.
Unfollow Tiffany P.
Share Review
Report Review

Little thinner than expected
November 21, 2021

Rug pad was a little thinner than expected and is also longer than 9x12 as the reviews said. It made a difference but maybe not as much as I was hoping padding wise

Date of experience: November 21, 2021
Pennsylvania
2 reviews
4 helpful votes
Follow Vicki H.
Unfollow Vicki H.
Share Review
Report Review

Worked out fine
November 21, 2021

The rug I ordered is very soft and looks like the photo, but after a week, it's still curling up on the edges.

Date of experience: November 21, 2021
Georgia
1 review
0 helpful votes
Follow Dorothy Y.
Unfollow Dorothy Y.
Share Review
Report Review

Beautiful
November 21, 2021

It is a beautiful runner. Thinner than i thought it would be but overall really happy with the purchase.

Date of experience: November 21, 2021
Virginia
1 review
0 helpful votes
Follow Camille G.
Unfollow Camille G.
Share Review
Report Review

Blue rugs
November 21, 2021

The website refreshes while filtering. I love the sale today and selection!

Date of experience: November 21, 2021
New Jersey
1 review
0 helpful votes
Follow Filomena Y.
Unfollow Filomena Y.
Share Review
Report Review

Rug quality
November 21, 2021

Great price and quick delivery. One rug was very smushes on the edges. Been a few weeks and it still hasn't flattened out. Other rug was great

Date of experience: November 21, 2021