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Rugs USA has a rating of 3.2 stars from 2,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 13th among Home Decor sites.
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We received the rug on time but it was wet, shopping experience was great and all other rugs purchased were perfect
Plenty of choices, easy to navigate site, great customer service and prices.
Easy to buy, competitively priced, quickly delivered, correctly packed and great quality. Have bought many times before, will buy again.
Love the rug options you have available and at reasonable prices!
Great Value and easy website to navigate. Good selection
Delivered in a timely manner
Great product
Easy to order
I ordered a small rug to be placed under my desk in my bedroom and overall the quality versus the price us great. It's super modern and chic and I am happy that it is washable. Love how it looks!
Ordered one rug earlier and love it! Decided to order two more and guess what? We love them too! Great product quality and a super price!
The rug is poor quality and ripped putting it into place. Will probably require constant maintenance
We received the shipment as promised and I'm just a few days. Our experience was totally satisfying.
Rug pad was a little thinner than expected and is also longer than 9x12 as the reviews said. It made a difference but maybe not as much as I was hoping padding wise
The rug I ordered is very soft and looks like the photo, but after a week, it's still curling up on the edges.
It is a beautiful runner. Thinner than i thought it would be but overall really happy with the purchase.
The website refreshes while filtering. I love the sale today and selection!
Great price and quick delivery. One rug was very smushes on the edges. Been a few weeks and it still hasn't flattened out. Other rug was great
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Answer: The better price!. And now, with my experience, the prompt replies and customer service.
Answer: This is not a good business to buy from. They offer free shipping, but they make you pay for returns. Once you place an order there is no window to edit the transaction. I also requested to cancel my order if the address could not be requested and two phone reps refused.
Answer: You really don't want a bigger rug from these people. Read my review. It will arrive folded and ruined. Shop locally.