Rugs USAReviews 2,677

I loved the rug when I first received it and put it down. It really warms up the space and I love the look. It feels soft underfoot. Within the first few days however, the strings started pulling up -- I can only assume it's from my dog's nails. Then, as I tried to vacuum it, more and more strings started pulling up and now get caught in my vacuum cleaner. It looks a mess and I've only had it a short time. I'm really upset that it is so delicate that it can't even be vacuumed.

My experience with Rugs USA was very great start to finish. I had previously ordered a lamp from Amazon, it took 2 weeks to get and it looked nothing like the picture or description (said it was off white, really it was beige almost brown) when I received it and it was damaged. I found another lamp I liked and found it on a few sites. Rugs USA had the best price, so I purchased. My order arrived very quickly and the lamp was perfect!

Purchase process was easy and the rugs I ordered were as advertised. Would purchase from Rugs USA again.

Great quality and very nice touch to my living room :)

The service was fast and the products I purchased look exactly like the pictures. I will definitely shop here again.

I mean, it looks like the photo and is thick feeling. But intermediately fibers from the rug started coming out. Poorly made, but what should I expect from such a site, I guess?

The rug was much lighter than the pic and more sparkly. Not super appropriate for a study more for a girls room?

The rug I received was as described in both pattern, color, and texture of the rug. Shipping was timely and the price was unbelievable. I am very satisfied with my purchase. I'll definitely shop RugsUSA again.

The price was great and delivery was quick. Rug was soft and gorgeous and exactly like the pictures. I was prepared for insane fiber shedding because of other reviews so it is what it is (two months in and it's still shedding like a dog in springtime) but was not prepared for how bad it would smell. I left it on the patio for two days, sprinkled it with baking soda, left the windows open for a solid three weeks... and the entire room still reeks. At this point, just gonna stick with it and hope it goes away over time but yiiiikes the smell is bad.

Very happy with purchase. Would definitely buy again from this website.

I love this rug! It's well made and beautiful. Sheds a bit when you vacuum the first few times, but no regrets.

Bought this for our living room and it rolled out evenly and doesn't have a smell. It is a true chocolate brown! We recommend purchasing a thick rug pad!

I've had this rug for over a month, and I still can't get it to lay flat. I finally put a rug mat under it, and it's no different. Won't be ordering from you in the future.

Very good quality, great price, quick delivery, perfect size

I bought a rug for my first born baby's room to match the bed. The rug was cute and soft for my baby to crawl on, once she she started crawling.

Great experience, ease of web site and quick delivery

Wonderful lamp. Impressive quality for the price. Didn't know rugs USA also did lighting. Will come back for future lighting needs

Rug arrived quickly. I was expecting a little more shag per the description but overall the rug is nice and a keeper

Super easy experience with purchasing rug. Delivery of rug was HORRIBLE and customer service regarding delivery was worthless. Rug finally arrived and it does not look like the picture online. Rug works in my space but was disappointed, especially after the cost. Would have returned if it weren't such a NIGHTMARE in getting it in the first place.

I ordered the wrong size and had to Kay to ship it back