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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I buy 3 dress from LILIGAL on OCT 3 and till now I have not receives any of my dresses worse company I every shop with BBB should block them they are crock
I ordered a blouse Sept. 7th. They took my money and No blouse ever recieved. It is now Nov 7th and they do not respond to my questions.
I sent back a blouse in July. It is now November and no refund. This company is almost impossible to contact. They have no customer service.
I am kicking my butt for ordering from this company. I have not received my order yet but after I had paid it said it will arrive around the 28th of November. Now I ordered my stuff the 3rd of November. It is a good reason to not buy from this company. I am praying my items come and are quality material. Long wait for items
There is NO way to get in touch with customer support. My order was "guaranteed" by 11/3 and it was delivered 11/6, when I no longer needed it. The website does not work to reset passwords and when I try to email support, it requires me to sign in. DO NOT give them your money.
The items advertised on their website does not match up with what you receive. The materials are cheap and of poor quality. They are based in China so the return shipping costs are much greater than what you have purchased. So you are left with no other option than to accept a 50% refund, because the return shipping was significantly greater than the products purchased. I would not recommend purchasing items from this company as you will be disappointed. After receiving the purchase I went back and read more reviews and every single one gave the items 5 stars, not a single person was unhappy with the purchase, which leads me to believe these reviews are not real. Do not purchase from the company if you want a quality product.
To whom it may concern, My name is Mrs. Coleman and i have not received my grey long sleeve pullover sweater. Its going on for a month. Refund ppl!
The dress only took twelve days for it to arrive; the shipping is pretty quick for it to come from China! Absolutely love this shop. I'll be posting an image later with the shirt on. It's exactly as the picture and they even gave me a yellow belt to got wit. Great quality
I really enjoy my shopping experiences with Liligal.com. They have trendy, cute clothes like what I might find at Forever 21 or Charlotte Russe, but better prices and more appealing styles. Unlike the other reviewers, I have yet to receive something that isn't decent quality. Everything I have purchased has held up for a few washes so far, and still looks nice. Shipping is fast, too!
The fabric feels light and airy, great for spring or summer, or a stuffy office. They seem to be pretty good quality. The upturned sleeve cuffs give the shirts a playful, charming look.
This shirt is super cute! It's comfortable and soft, kind of silky. It sits right below the waist, so great for work or to wear with high waist skirts, The colors are much brighter than they look in the picture, but it's really beautiful.
Great for the price! Fits well, I'm generally a size small, but ordered a medium so that it would be flow and it's perfect. Material is a little thin, but doesn't bother me. Looks as pictured.
I recently ordered the pants and I'm in love! They fit me PERFECTLY which is rare for pants to do because of my odd shape. They are so comfortable too. They arrived exactly when they said they would which was another pleasant surprise. I had no issues at all with anything from reviewing the site, placing the order and receiving my product. Ladies you must check out this site!
I love this top! Very lightweight fabric. Make sure you have a slip or tank or something underneath. I hand wash it, but you could place it in a wash bag if you'd rather. It fit just right.
This is a gorgeous shirt, I got the one with the brightly colored wheels. I love this shirt because it's very nice and loose around the mid-section, it's lightweight and comfortable.
Placed my order 3 weeks ago have gotten nothing, no email no mercahdise yet but they sure charged my credit card the next day, no way to do business, first time and last time customer
While I understand that their custom is to only give store credit, they did credit my card. Of course, only when I complained after a good month, they did look into it and realized that the item had been back ordered and not shipped. I am glad that I only ordered 2 items to test the waters. I don't think they are dishonest, just disorganized?
I received 1 item of 2. (was charged for both) When I tried to reset my password (several times) I kept getting an error message, The only tracking information I received was for 1/2 of the order. They are impossible to contact. They make it impossable to contact them.
Liligal.com is super easy to navigate and my package arrived within the window it said it would. There's a wonderful and vast selection of fairly priced clothing and accessories, and I'll be sure to use this site in the future for gifts and the like.
I agree its a very hard company to get in touch with. I had a order on one item since sept 20 still haven't received it yet, and it was on my pay pal account and charged for it and have not RECEIVED IT
Dear customers,
We apologize for the inconvenience.
There is time difference, so we cannot respond you on time, please understand
Should you need further assistance, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from site jabber.
I wrote a review earlier, saying that my return of a skin-tight top was "pending."
I followed all their rules, but was told I am not "eligible" for permission to return. That's $35 I GAVE AWAY! Their website claims "easy returns," Mire like "easy money" for them!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear customers,
We apologize for the inconvenience.
There is time difference, so we cannot respond you on time, please understand
Should you need further assistance, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from site jabber.