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While I understand that their custom is to only give store credit, they did credit my card. Of course, only when I complained after a good month, they did look into it and realized that the item had been back ordered and not shipped. I am glad that I only ordered 2 items to test the waters. I don't think they are dishonest, just disorganized?
I received 1 item of 2. (was charged for both) When I tried to reset my password (several times) I kept getting an error message, The only tracking information I received was for 1/2 of the order. They are impossible to contact. They make it impossable to contact them.
* Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ann W.'s review of Rotita earned 3 Very Helpful votes
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