Rotita FAQ | Sitejabber

Question:

There are several "negative" reviews on shipping and that the company is a scam... what is the response? i would like to order but a little concerned.

Answer:

Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

By Rotita R., over a year old

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Question:

Does the dashiki dress off ebay looks how it does on the pictures? Does the dashiki dress off ebay looks how it does on the pictures?

Answer:

We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.

By Rotita R., over a year old

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Question:

Does it send the right thing you order? Does it send the right thing you order?

Answer:

This site is crap! I wouldn't bother!

By Debs m. over a year old

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Question:

Do the sizes come up smaller like with 'wish' site? Do the sizes come up smaller like with 'wish' site?

Answer:

Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart

By Rotita R., over a year old

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Question:

I am a size 6 in jeans in uk sizes and i'm just curious as to which size to order the pocket design army green skinny pants in, a small or a medium? :) I am a size 6 in jeans in uk sizes and i'm just curious as to which size to order the pocket design army green skinny pants in, a small or a medium? :)

Answer:

I wouldn't order anything from that site. But it's at your own risk

By over a year old

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Question:

How true are the clothes size? i'm a uk 10. what should i go for? thanks. How true are the clothes size? i'm a uk 10. what should i go for? thanks.

Answer:

Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy

By Alexia W. over a year old

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Question:

I as thinking of ordering, but after reading these reviews i'm scared i'm not going to get the product or it's nt going to be anything like the picture. in addition to that i'm worried that once i get it and if i don't like it i won't be able to return it. what should i do? is this a legit site? I as thinking of ordering, but after reading these reviews i'm scared i'm not going to get the product or it's nt going to be anything like the picture. in addition to that i'm worried that once i get it and if i don't like it i won't be able to return it. what should i do? is this a legit site?

Answer:

I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.

By Christy W. over a year old

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Question:

I knew it was too good to be true! the pictures of their clothing are so pretty and unlike anything in stores so when i saw prices i should've acted on my intuition which told me i may as well take what money i'm trying to spend with them and set it on fire... sure as rotita is ro-ratchet, i ordered a really pretty black lace sincher on february 18 and paid extra for fast delivery but ain't seen nothing. it's march 4th! that's just not acceptable and they don't know me cuz i'll sue for my hard earned money they're playing with from china to california to timbuktu, anywhere but to me where my purchase should've been at least a week ago! i'm so pissed and after seeing so so so many reviews, which were all as in 100% of them bad, i wanted to kick myself! does anybody have a phone number to contact these thieves? i have a feeling if i were to get in touch with someone i wouldn't be able to understand them plus i would end up saying things that my church family would have to hold me accountable for on sunday! I knew it was too good to be true! the pictures of their clothing are so pretty and unlike anything in stores so when i saw prices i should've acted on my intuition which told me i may as well take what money i'm trying to spend with them and set it on fire... sure as rotita is ro-ratchet, i ordered a really pretty black lace sincher on february 18 and paid extra for fast delivery but ain't seen nothing. it's march 4th! that's just not acceptable and they don't know me cuz i'll sue for my hard earned money they're playing with from china to california to timbuktu, anywhere but to me where my purchase should've been at least a week ago! i'm so pissed and after seeing so so so many reviews, which were all as in 100% of them bad, i wanted to kick myself! does anybody have a phone number to contact these thieves? i have a feeling if i were to get in touch with someone i wouldn't be able to understand them plus i would end up saying things that my church family would have to hold me accountable for on sunday!

Answer:

Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,

By Rotita R., over a year old

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Question:

Hi has anyone ordered the cream off the shoulder dress with the boot's. i love it but not sure if it's as nice as in the picture. also can you order the boots thankyou in advance Hi has anyone ordered the cream off the shoulder dress with the boot's. i love it but not sure if it's as nice as in the picture. also can you order the boots thankyou in advance

Answer:

Don't know how many testimonies you have to read. They all say the same thing. Don't waste your money unless you like to throw it away. Someone should barr these people from sell in this country..

By Laura F. over a year old

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Question:

I i ordered from rotitas website any stuff, will it arrive within four days to israel or will it take more time? one more question... is there any possibility that the thing i buied will not arrive?

Answer:

I would cancel the c. C. pmt asap! This company is a scam! And they'll NEVER refund you!

By Stefanie B. over a year old

See more answers (22)

Rotita Questions & Answers

There are several "negative" reviews on shipping and that the company is a scam... what is the response? i would like to order but a little concerned.

Does the dashiki dress off ebay looks how it does on the pictures? Does the dashiki dress off ebay looks how it does on the pictures?

Does it send the right thing you order? Does it send the right thing you order?

Do the sizes come up smaller like with 'wish' site? Do the sizes come up smaller like with 'wish' site?

How true are the clothes size? i'm a uk 10. what should i go for? thanks. How true are the clothes size? i'm a uk 10. what should i go for? thanks.

I i ordered from rotitas website any stuff, will it arrive within four days to israel or will it take more time? one more question... is there any possibility that the thing i buied will not arrive?

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