I wrote a review earlier, saying that my return of a skin-tight top was "pending."
I followed all their rules, but was told I am not "eligible" for permission to return. That's $35 I GAVE AWAY! Their website claims "easy returns," Mire like "easy money" for them!
Dear Customer,
We apologize for any difficulty you have experienced using our website.
We understand that a user-friendly and intuitive website is essential to providing an enjoyable shopping experience for our customers.
We appreciate your feedback and would like to investigate the issue further to determine any areas in which we can improve. If you have any specific suggestions or comments on how we can enhance the usability of our site, please feel free to share them with us.
As for the shipping fee. We have free shipping for order over 99$ (excluded the final sale items, shipping fee and coupon / discount. )
Please be noted that the amount of your order (excluded the final sale items, shipping fee and coupon / discount. )is less than $99, therefore you can not enjoy the free shipping fee.
Hope for your understand and sorry for any inconvenience caused.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com
Best regard,
Mandy
ANNIECLOTH