Annie Cloth reviews

I've been trying to return the crap they've sent me for a week now. Every time I send them an email, they only send their return policy. There is no return address and your return requires a return label. Every request for a return label has been ignored. They've offered a 15% discount on my next order instead of a return. Hell will freeze over before I'll ever buy from them again!

The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping

You can only reach them by email and it takes days for them to reply

Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND.... Completely. point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now.. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.

Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!

That would translate to buy from the US and save yourself much frustration and lost money. Here is part of a response I received from Annie Cloth after reaching out on their poor quality. "Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund instead of returning the item(s)."

I want my money back and have waited long enough...TOO long. This is a SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!! PERIOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have contacted PayPal and they have done nothing to get my money back. The crap they send comes from Bejing. They will not answer emails to their 'customer service' and will try to get you to accept a 15% discount on your next order instead of letting you return your stuff. After 2 weeks of dealing with them I finally received a return label to 'Bejing'. $22 for a small soft envelope with 1 shirt to mail it back to them. Just don't order from them

Please read reviews for Annie Cloth before making any purchases. Orders come from China and are of terrible quality and customer return is for the most part non existent. There are no numbers to call to talk through your complaint and I am certain the reason behind that is that this is some fly by night operation. I didn't read reviews prior to ordering and wish I had. I ordered 3 items a month ago (1 still has not arrived) and of the 2 I did get the quality was horrible. When sending pics to them to show what I received versus the pic from the site I received this reply. "Sorry that you are not satisfied with the item(s). Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline. Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package. Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth. If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline. You can check the return policy here: https://anniecloth.com/pages/refund-policy". NOWHERE DID MY CONCERN OF QUALITY GET ADDRESSED! Save yourself the time, frustration and MONEY, order from the US or go to an actual brick and mortar store!

Unfortunately anyone can start on on line business with very little effort, but that does not mean what they sell is worth any true value. I agree, I ordered from Annie Cloth and was VERY disappointed in the quality and the response from customer service. They did not even reply to my complaint of quality, but rather the expense to return. When brick and mortar stores where the norm there was also the Better Business Bureau that they would join to show their belief in their product and themselves. This no longer is the case due to all the "upgrades" due to technology. I will certainly investigate any future orders prior to ordering and will not order if coming from out of the United States!