I ordered clothing thinking they were made of linen and higher quality boy I was wrong items are a flimsy material, made in China and returns are outrageous cost up to 200.00 to send back. Clothes are cheap and do not look anything like the website. I was so disappointed, luckily I used discover card and disputed this order and was able to get a refund but it took almost 2-3 months, don't order from this site ( totally fake)
I bought $187 worth of tips and clothing pieces and they were the worst quality I have seen in a long time! Do not expect to return as they rudely refuse to accept returns. I will NEVER buy from a site like this again. Stay away from it if you don't want a nightmare!
I ordered several items on this website. Nothing matched the likeness of the pictures and the sizing was all off! Horrible quality. I will never order from annie cloth again & feel like I threw away my money.
Like others here, they staggered my order and made me believe this was a UK company. Two items were not at all what I ordered and ugly. The other two are three sizes too small and the wrong color. It costs more to return the items to CHINA than it cost to buy them. I've been robbed.
It took two weeks to get my order- I had ordered what I thought would have been a beautiful embroidered long sleeved fall looking jacket. Instead I got a cheap looking polyester item with printed design on it- no tags. Cheap. Cheap. Cheap. I have been trying for two days to be able to return it, but they haven't replied yet. After reading one of the other reviews, it looks like I will have to count this as a financial loss and lesson learned.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This is an absolute scam. They have stolen photos from reputable retailers like Sundance company and at best you'll months later receive a packet that is NOTHING like what was advertised to you. Paypal will not help you as they will side with this scam company providing a tracking receipt. Think about this why are the photos of the model's heads chopped off? It's because they have stolen the photos from reputable retailers to fool you. Don't waste your time and money. I can't understand why Paypal and the government have not put a stop to this scam company and so many like it by now.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This is the worst company. Ordered 3 items, only received 1, the other 2 never came and tracking doesn't work. The item that did come was supposed to be a knitted sweater coat, the picture was beautiful. What I received was a thin nylon material garment that looked like a nightgown with print of the sweater on one side. They completely and totally lied about the garment.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
A great deal of money was put into the website and pennies into the merchandise material.
I read the reviews after I order, wish I had done so before! I would have known to stay clear. I crossed my fingers and hoped the reviews were wrong but was truly disappointed. The material is NOTHING like the photos.
Still waiting for one of my items, but I already see how this is going to end up.
I too will be donating my merchandise to goodwill. $80 worth of junk!. I hope this review helps someone out there that likes what they see on the website. Actual merchandise and photo on the website are NOTHING alike. Shabby material, 5 & dime stuff. Truly a SCAM!
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The clothes on their website look nothing like they do online when you receive them. One shirt looked like cotton and was actually polyester. The materials are very see-through. Returns are a pain. Do yourself a favor and don't buy these. It is a waste of money.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.It will help if you can provide us the order number.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I had ordered 3 different blouses back in Nov 2019, as of today (4 months later) I have received only 1. I have already contacted you about this and was told that my order was soon to be mailed. I am so unhappy with your company that I would like to have a refund of my money or see end me my complete order.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
They shipped me waffle t-shirts instead of sweaters. I had my lawyer contact them and they won't refund my money. They are a fake site that gets cheap clothes from China. The site looks legit but it's not. They keep stating their policy that doesn't cover when "they made the mistake" and wont give you a full refund. STAY AWAY. They are awful.
Sorry for all inconvenience.
We are not a fake site.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I bought a tee shirt from Annie Clothe which turned out to be much too long. I requested a return label only to be told that the return station was in China and I had to pay postage and custom fees. Nowhere on their web site did they mention that returns would have to be sent to China. There is an address in the US.
Be very careful when buying from them.
Sizing is not correct. If you have to return items, you have to pay international shipping to China even though return address on packaging says it ships from California. But for your convenience, they will give you 15% of your purchase price so you don't have to bother with that. I even ordered a size larger than I normally wear when I purchase from Cato or Belk.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
I really don't know who would give more than one star! This is CLEARLY a SCAM! Ordered 4 KNITTED items 1 came possibly looking ok.The rest are rags! Literally there are not even close. All are cheap material with imitation of knit. Color print trying to make a look like knit. I should've check reviews before buying. There is a $130 I will never see again.BE AWARE.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I'm pretty sure all the good reviews are fake because this store is not reliable, the actual products do not at all match the picture and the sizing is not consistent either, they won't refund you due to their final sale policy, despite the product being obviously defected
1. The item I purchased is nothing like the picture. It is a totally different (very ugly, bright gold) color.
2. When i requested a return, they offered instead to pay me 15% of what I paid instead because "the return facility is in china and i will be responsible for any extra fees and shipping costs".
3. When I purchased the item it said nothing about the company's location in china. I would not have ordered if i had known.
4. When i went on the site to write a review i was told the review function was not working and i could not leave one.
5. Their prices are not even that good to warrant the risk of ordering this way!
Dear customer,
Sorry that you are not satisfied with the items and our service. It would be much helpful that if you can provide your order order so that we can check the related issue as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com
I ordered three items. I have received two so far two items which are total and complete knock offs. I love the items I see online but what you get is a crap copy cat knock off made from cheap material. I have looked and cannot locate where they disclose this and I can say I will never buy anything from them again. SO disappointed. The prices don't make it worth the hassle so whatever I will use them but Buyer Beware. These reviews are here to let you know what we have already experienced. So if your heart is set on the same look, colors, and material as what you see, then don't buy it. This is cheap cheap stuff.
Sorry for all inconvenience.
We will try our best to improve it.
The third one was cancelled and refund was issued.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I love shopping for clothes at these boutiques on the web, it's always awesome! Clothing designs are very good! Extra thanks for all your help! It's fabulous, they answer questions quickly to my emails.
We bought some shirts here with my sister on the internet, they arrived very well. I always follow good offers and fashion advice, recommendations, when it comes to needing an event it saves a lot of time.
Ordered $140 of clothing. Very first purchase. Still haven't received items. The tracking numbers that they provided are invalid. Unable to speak to anyone via phone to get a status update. Very poor customer service. Will not order from this company again.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Anniecloth has a rating of 3.6 stars from 5,204 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anniecloth most frequently mention online boutique, customer service and good quality. Anniecloth ranks 14th among Women's Clothing sites.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.
If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.
Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!