website thubmnail of Anniecloth

Anniecloth

How would you rate Anniecloth?
grey star
grey star
grey star
grey star
grey star
Delaware
1 review
16 helpful votes
Follow Debra P.
Unfollow Debra P.
Send Message
Share Review
Report Review

I ordered clothing thinking they were made of linen and higher quality boy I was wrong items are a flimsy material, made in China and returns are outrageous cost up to 200.00 to send back. Clothes are cheap and do not look anything like the website. I was so disappointed, luckily I used discover card and disputed this order and was able to get a refund but it took almost 2-3 months, don't order from this site ( totally fake)

Date of experience: September 16, 2020
California
1 review
1 helpful vote
Follow R M.
Unfollow R M.
Send Message
Share Review
Report Review

Worst experience and quality
May 7, 2022

I bought $187 worth of tips and clothing pieces and they were the worst quality I have seen in a long time! Do not expect to return as they rudely refuse to accept returns. I will NEVER buy from a site like this again. Stay away from it if you don't want a nightmare!

Date of experience: April 7, 2022
Miss W. Anniecloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
Follow Lori S.
Unfollow Lori S.
Send Message
Share Review
Report Review

Ripped Off
June 6, 2021

I ordered several items on this website. Nothing matched the likeness of the pictures and the sizing was all off! Horrible quality. I will never order from annie cloth again & feel like I threw away my money.

Date of experience: May 7, 2021
Oregon
1 review
0 helpful votes
Follow Yvonne V.
Unfollow Yvonne V.
Send Message
Share Review
Report Review

Nothing was right
May 21, 2021

Like others here, they staggered my order and made me believe this was a UK company. Two items were not at all what I ordered and ugly. The other two are three sizes too small and the wrong color. It costs more to return the items to CHINA than it cost to buy them. I've been robbed.

Date of experience: April 21, 2021
Washington
1 review
9 helpful votes
Follow Rachael G.
Unfollow Rachael G.
Send Message
Share Review
Report Review

It took two weeks to get my order- I had ordered what I thought would have been a beautiful embroidered long sleeved fall looking jacket. Instead I got a cheap looking polyester item with printed design on it- no tags. Cheap. Cheap. Cheap. I have been trying for two days to be able to return it, but they haven't replied yet. After reading one of the other reviews, it looks like I will have to count this as a financial loss and lesson learned.

Date of experience: November 20, 2019
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

New Jersey
1 review
13 helpful votes
Follow Zara M.
Unfollow Zara M.
Send Message
Share Review
Report Review

This is an absolute scam. They have stolen photos from reputable retailers like Sundance company and at best you'll months later receive a packet that is NOTHING like what was advertised to you. Paypal will not help you as they will side with this scam company providing a tracking receipt. Think about this why are the photos of the model's heads chopped off? It's because they have stolen the photos from reputable retailers to fool you. Don't waste your time and money. I can't understand why Paypal and the government have not put a stop to this scam company and so many like it by now.

Date of experience: November 18, 2019
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Colorado
1 review
3 helpful votes
Follow Evanne H.
Unfollow Evanne H.
Send Message
Share Review
Report Review

Scammers
October 30, 2019

This is the worst company. Ordered 3 items, only received 1, the other 2 never came and tracking doesn't work. The item that did come was supposed to be a knitted sweater coat, the picture was beautiful. What I received was a thin nylon material garment that looked like a nightgown with print of the sweater on one side. They completely and totally lied about the garment.

Date of experience: October 30, 2019
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

New York
1 review
5 helpful votes
Follow Jackie D.
Unfollow Jackie D.
Send Message
Share Review
Report Review

Real Rip Off
November 13, 2019

A great deal of money was put into the website and pennies into the merchandise material.

I read the reviews after I order, wish I had done so before! I would have known to stay clear. I crossed my fingers and hoped the reviews were wrong but was truly disappointed. The material is NOTHING like the photos.

Still waiting for one of my items, but I already see how this is going to end up.

I too will be donating my merchandise to goodwill. $80 worth of junk!. I hope this review helps someone out there that likes what they see on the website. Actual merchandise and photo on the website are NOTHING alike. Shabby material, 5 & dime stuff. Truly a SCAM!

Date of experience: November 13, 2019
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Texas
1 review
0 helpful votes
Follow Charlotte B.
Unfollow Charlotte B.
Send Message
Share Review
Report Review

Cheap
May 20, 2022

The clothes on their website look nothing like they do online when you receive them. One shirt looked like cotton and was actually polyester. The materials are very see-through. Returns are a pain. Do yourself a favor and don't buy these. It is a waste of money.

Date of experience: April 20, 2022
Miss W. Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.It will help if you can provide us the order number.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Kentucky
1 review
11 helpful votes
Follow Tina B.
Unfollow Tina B.
Send Message
Share Review
Report Review

I had ordered 3 different blouses back in Nov 2019, as of today (4 months later) I have received only 1. I have already contacted you about this and was told that my order was soon to be mailed. I am so unhappy with your company that I would like to have a refund of my money or see end me my complete order.

Date of experience: March 19, 2020
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Oklahoma
1 review
3 helpful votes
Follow Judy T.
Unfollow Judy T.
Send Message
Share Review
Report Review

They shipped me waffle t-shirts instead of sweaters. I had my lawyer contact them and they won't refund my money. They are a fake site that gets cheap clothes from China. The site looks legit but it's not. They keep stating their policy that doesn't cover when "they made the mistake" and wont give you a full refund. STAY AWAY. They are awful.

Date of experience: December 12, 2019
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We are not a fake site.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

California
1 review
0 helpful votes
Follow Isabel R.
Unfollow Isabel R.
Send Message
Share Review
Report Review

I bought a tee shirt from Annie Clothe which turned out to be much too long. I requested a return label only to be told that the return station was in China and I had to pay postage and custom fees. Nowhere on their web site did they mention that returns would have to be sent to China. There is an address in the US.
Be very careful when buying from them.

Date of experience: February 13, 2021
Georgia
1 review
1 helpful vote
Follow SHERRY L.
Unfollow SHERRY L.
Send Message
Share Review
Report Review

Sizing is not correct. If you have to return items, you have to pay international shipping to China even though return address on packaging says it ships from California. But for your convenience, they will give you 15% of your purchase price so you don't have to bother with that. I even ordered a size larger than I normally wear when I purchase from Cato or Belk.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
Miss W. Anniecloth Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Illinois
1 review
71 helpful votes
Follow jola b.
Unfollow jola b.
Send Message
Share Review
Report Review

I really don't know who would give more than one star! This is CLEARLY a SCAM! Ordered 4 KNITTED items 1 came possibly looking ok.The rest are rags! Literally there are not even close. All are cheap material with imitation of knit. Color print trying to make a look like knit. I should've check reviews before buying. There is a $130 I will never see again.BE AWARE.

Date of experience: March 7, 2020
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Canada
2 reviews
2 helpful votes
Follow Isha G.
Unfollow Isha G.
Send Message
Share Review
Report Review

Not reliable
April 12, 2021

I'm pretty sure all the good reviews are fake because this store is not reliable, the actual products do not at all match the picture and the sizing is not consistent either, they won't refund you due to their final sale policy, despite the product being obviously defected

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2021
North Carolina
1 review
0 helpful votes
Follow Laura H.
Unfollow Laura H.
Send Message
Share Review
Report Review

Buyer beware!
March 5, 2022

1. The item I purchased is nothing like the picture. It is a totally different (very ugly, bright gold) color.
2. When i requested a return, they offered instead to pay me 15% of what I paid instead because "the return facility is in china and i will be responsible for any extra fees and shipping costs".
3. When I purchased the item it said nothing about the company's location in china. I would not have ordered if i had known.
4. When i went on the site to write a review i was told the review function was not working and i could not leave one.
5. Their prices are not even that good to warrant the risk of ordering this way!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2022
Miss W. Anniecloth Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items and our service. It would be much helpful that if you can provide your order order so that we can check the related issue as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com

Massachusetts
1 review
8 helpful votes
Follow Crystal E.
Unfollow Crystal E.
Send Message
Share Review
Report Review

Knock Off's- Cheap. Sham
October 29, 2019

I ordered three items. I have received two so far two items which are total and complete knock offs. I love the items I see online but what you get is a crap copy cat knock off made from cheap material. I have looked and cannot locate where they disclose this and I can say I will never buy anything from them again. SO disappointed. The prices don't make it worth the hassle so whatever I will use them but Buyer Beware. These reviews are here to let you know what we have already experienced. So if your heart is set on the same look, colors, and material as what you see, then don't buy it. This is cheap cheap stuff.

Date of experience: October 29, 2019
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

The third one was cancelled and refund was issued.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Georgia
1 review
0 helpful votes
Follow glenda d.
Unfollow glenda d.
Send Message
Share Review
Report Review

Fabulous website!
December 21, 2020

I love shopping for clothes at these boutiques on the web, it's always awesome! Clothing designs are very good! Extra thanks for all your help! It's fabulous, they answer questions quickly to my emails.

Date of experience: December 20, 2020
France
1 review
0 helpful votes
Follow sonia j.
Unfollow sonia j.
Send Message
Share Review
Report Review

Good offers
October 14, 2020

We bought some shirts here with my sister on the internet, they arrived very well. I always follow good offers and fashion advice, recommendations, when it comes to needing an event it saves a lot of time.

Date of experience: October 13, 2020
Illinois
1 review
2 helpful votes
Follow Katrina C.
Unfollow Katrina C.
Send Message
Share Review
Report Review

Ordered $140 of clothing. Very first purchase. Still haven't received items. The tracking numbers that they provided are invalid. Unable to speak to anyone via phone to get a status update. Very poor customer service. Will not order from this company again.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 28, 2020
- l. Anniecloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Overview

Anniecloth has a rating of 3.6 stars from 5,204 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anniecloth most frequently mention online boutique, customer service and good quality. Anniecloth ranks 14th among Women's Clothing sites.

service
595
value
338
shipping
340
returns
141
quality
1,548

Instant Feedback

52,330 reviews